[...] went through a Google Meeting with SmokeyLisa to ensure that It was me who was verifying and then the Rollbit Team did a deep investigation on my account and my money to ensure that I wasn’t laundering any money or breaking the rules of the website
[...]
I've give your explanation a thorough reading, the above part I snipped from the rest probably explains how and why this thing happened to you. In fact, I was going to ask about it in case you didn't explain it first.
IIRC, many casinos established a rule when someone was suspected to do an AML and prove their source of income [which are not from ML activities], they can only withdraw to their deposit address, let's call it a second layer of prevention against AML.
I'm not sure if Razer will do anything about it, given the fund already went through and it's a rule of AML, but I'll send Razer a PM, see if there's anything he can do.
This is quite sad honestly and knowing how horrible my bad luck has been since 2023 I won't be surprised if I can't get it back but this is just fucked up, I did literally nothing wrong to deserve getting my money taken like this and I've been loyal with Rollbit for years and now everytime I think of them I feel sad. I trusted them and now I'm basically banished over a small mistake and my hard earned money is now gone because of the genuine unfairness of this situation here
I'm not sure if this helps but here is some extra information for the situation
Rollbit hasn’t stated any reason for their investigation but based upon the situation and their specific questions they asked me I believe those reasons as to why it happened.
I've lived in the same house and always accessed Rollbit from the accounts creation to this day using the same 2 IP addresses. (up until recently where I started logging in using both my original IP addresses and my School Computers IPs at UNLV) I still have access to one of the PCs I've used and can log in from there. All of these IP addresses that have been used to log onto my Rollbit account are from North Las Vegas, Nevada within a few miles of each other (excluding the school addresses but they are still from las vegas nevada)
During the Google Meeting I screenshared and quickly accessed the account where I deposited my funds from to Rollbit (which was from the website) and I verified by showing my face legal ID and my school ID if anyone were to do fraud or illegal laundering they wouldn't connect their real life self to it.
The $1.7k that wasn't sent from that FTX wallet address was also sent there back to that address. This money was also completely unrelated to the $2,498 that was deposited from that address onto Rollbits website, so I'm wondering even if this was the case, what about this money that was unrelated to the FTX wallet? Why did it have to be sent there too?
The company that used this address can verify that no money was stolen or anything either, I assume that they are willing to do a meeting with Razer as well to verify this.
The exodus address that I kept mentioning that was my main wallet () has been used since the start of the account on Rollbit during late 2021 and I still use it to this day in 2023. There are many past transactions both on my Rollbit account and the other website that I used to deposit to Rollbit where money is sent to my exodus address many times prior to the start of July 2022. I still have the history of this same transaction during July 2022 as well under this account which can be provided again. This alone should prove that I am the original owner of both the Rollbit and the company account from which the money was coming from to deposit at Rollbit. This should also prove that this exodus wallet address is an acceptable address to send and I'm willing to provide the proof as well to reshow.
Its just really messed up since I worked hard to earn this cash. I've literally done nothing wrong to deserve losing it and now this is a time where I need the money to pay back a friend and for college and I literally feel like im treated like a garbage bin from Rollbit after all this and honestly idk what to say anymore. I just truly hope that Razer is willing to realize that I'm just a college kid who needed this money and now that I can't get my hard earned money back it is just making my life alot more difficult here. It's already very stressful enough to be banned off their website and then banned off their discord(Benji said so, I just left the server after because I wasn't allowed to come back) after telling me that I was allowed to use their Discord but not their site since I cared about Rollbit but so far I feel like I'm being treated no better than someone who actually did laundering or gambled to earn their money illegally. I feel like I was robbed out of all the hard work and effort I made in not only earning the $5k+ but I also feel robbed out of the time I spent caring for the community and websites progression overall. When I was being investigated I thought I would be allowed to come back, so I was hyped to start investing in their NFTs as well but because of this I can't even do that either anymore without using a third party with "gas fees" (OpenSea or whatever). Before this whole experience I thought of Rollbit far better, whenever being reminded of Rollbit all I had was good times and memories with the website and community but after this whole incident I feel the exact opposite, it just feels so unreal like a nightmare man. And I was loyal here for years too and this happens to me of all people.
Dude bitcoin is literally raising so much right now I feel so fucking sad about this. I beg for this situation to be fixed man