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Dude, did you have experience with online-gaming?
Every new account always have a small limits on "sport-betting", not only on rollbit but also other casino go to stake and you also have the same things have a limitation waggering for sport-bet. To increase the limit, you need to waggering into the casino and then the limit will increase according to the waggering has been made on the casino or VIP level you're.
He deposit more than 12,000$ and only waggering 1,000$. Rules casino is always have some "1x waggering" from the deposit you're made to the casino (It's the system for money laundry), ask every casino and they also have the same things.
That's why, his withdraw is not being process automatically and got asked by "KYC". @yahoo is also giving a good points, even he successfully "KYC" he still need to finish waggering 1x deposit.
You think so? At EVERY site I ever played I have decent limits from the beginning. When I started at stake I bet 4 digit amounts without any problem.
By the way, I have over 20 years experience with online gaming, back when betandwin wasn't even bwin yet. So I would say I have some experience. Also I have been limited at bwin (1euro) , bet365 (around 50euro) , expekt (25euro sharp) , Tipico (100euro) , betathome as well as stake (only at basketball) and sportbet.io. What's your experience?
I have NEVER been limited after 1 bet like the guy with the rollbit problem, NEVER. My limits always came after a longer stretch of wins.
For example I have played on nitrogen sports in the past. From the beginning high limits, but I lost and was down quite a bit . Then I won 90% of my losses back within some weeks and instantly got limited. So even though I was still down overall I got limited, just because of s tretch of wins. Thats when I cashed out and said goodbye and everything was a waste of my time.
No legit site limits after 1 bet and no site has micro limits from the beginning.
About KYC, they have the right to ask for it. But why the Call? And why make a call appointment and then don't do it and ignore him? If the problem was not having cleared the rollover they can just tell him "hey, you still need to rollover 11k", why is KYC necessary at this point?
That's the problem here.
Also the other issue I have is what I wrote in the other thread of the guy with the issue, and I quote myself:
"Remember when all Stake.com players VIP level platinum and up got promo emails from Rollbit with bonus codes some weeks ago? The higher the level at stake the higher the bonus was. So obviously they bought the data from the stake hack a couple of months back. I used the code myself but would never even think about depositing there."
A company that uses stolen files to promote themselfes is kinda shady.