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Topic: 😺 RollCat.io 🚀 Provably Fair 🔒 Crazy Multipliers 🎰 Free Hourly Coins 💰 - page 2. (Read 862 times)

legendary
Activity: 3234
Merit: 1130
Leading Crypto Sports Betting & Casino Platform
It is very disappointing that in less than 1 month that your casino is on this forum we are seeing people complaining that they are not able to withdraw money from your casino and the saddest and most shameful thing is that you are in total silence, you are not responding to complaints from people who are doing in the I chat, you disappeared from the forum, so we can assume that you created this site only with intentions of stealing people's money and then disappearing, I don't know if you will return on the forum.


but I must say that cheating is stealing the people's money is a crime no matter how much you disappear and think it's over because people will never find you. you are fooling yourself, your conscience will charge you one day, one day you will remember the money you stole from people, and even if you regret it, someone will punish you by robbing you the same way you stole from people, you didn't you will have morals to teach anyone about honesty i hope you don't go down the road of being a liar and a thief and pay people money and run an honest casino
legendary
Activity: 1820
Merit: 2700
Crypto Swap Exchange
The first thing I noticed when I first landed on the site was that it has a rather simple UI. Maybe a bit too simple for my taste, but hey, that's just my subjective opinion. After all, it's the games that matter the most! Speaking of games, the site currently features only one game that I'm sure many of us are familiar with - spin the wheel. Yes, it's a classic that never gets old, but I would still like to see a selection of original casino games that some players may prefer better. One thing worth mentioning is that while they don't require KYC verification, they do ask for user registration. Perhaps that process could be streamlined a bit to make it even more convenient, so instead of email reistration we have unique url tokens that we can use to access our session.

Now, I must address a concern that some have already raised. It seems that there might be an issue with slow withdrawals, and unfortunately, there isn't a dedicated customer support available on the live chat. Let's hope the site administrators are already aware of these concerns and are working to address them as soon as possible.
sr. member
Activity: 1764
Merit: 260
Update: We have decided to transition into a multi-game casino. You should see new games rolling out soon. Please let us know what games/providers you would like to see integrated.
Haven't gone through the website yet. I found some of your posts good though for someone who's starting a casino here. But I'd like to see more of the technical side (development, etc.) contents from you which are related to building that website.

Does anyone hates Pragmatic Play and Hacksaw Gaming? I guess none, so you should definitely add them from your list!  Good luck!
legendary
Activity: 2464
Merit: 1039
Bitcoin Trader

Created scam accusation.


https://bitcointalk.org/index.php?topic=5459551.new#new





Simple UI, i love the wheel design, Deposited 0.03 bnb wagered whole finally won 0.05bnb (40x on wheel ) requested withdrawal of 0.05 bnb, 18 hours over it's still processing And no support on chat emailed after 3 hours of withdrawal..  so folks please stay away from this site.
https://prnt.sc/TTRAuH1YoeTO
 


Update: still no reply on email and chat, User not online on bitcointalk since 9th of July maybe he/she could read our post without login.

If you look at their site and see the chat room is full of their users complaining about the withdrawal process that hasn't been processed and it's been taking them a long time waiting for it, so far the OP hasn't looked to provide clarification on this, I don't want to accuse or say this is a scam site , let's wait for them to come in this thread and explain about the withdrawal process on their site.

But if later for a long time for example a few weeks one of the Rollcat team doesn't respond and processes the withdrawals of their users and is not active on this thread, I'm sure we can all agree that this site has gone out and is a scam so it's not worth visiting never mind making a deposit on this site, tagging the OP with negative trust not to promote their site anymore in this forum,
hero member
Activity: 2520
Merit: 783
I had a look at the site aswell. The lack of support is conerning and so is the lack of communication.
Its a very bare bones site but that is not necessarily a bad thing, these big "all games in one" casinos arent always that good either. The faucet is pretty good aswell, good for testing the site out Smiley.

The casino is definitely a new and small casino so i expect to see lapses in the course of using it. The representative here barely responds to pertinent questions as it bothers users of the casino and also I do not think they hid to advise so as to taking and making corrections for possible ease while using the casino. Up till now, the the representative is yet to get a copper membership account so they could be able to make proper upload of the casino graphics and other important aspect of the casino. If they could pay deaf ears refusing to hid to advise,i don't think they would have a good communication relationship with their clients which we already see people complaining of their customer care here and lapses in withdrawal.

Issue about that delay is bit disappointing even if this is small amount of money. They should at least put a person that can handle their thread since this is common thing what people ask. If they cannot solve a small issue how about the bigger ones? For sure many dislike this to happen and they are showing that their support is not active so I guess much better if they address this so that they can gain good trust score from people.

You are very correct mate. Customer care service is very important in every organization. The success of every organization mostly depends on its customer relations so as to build up the organization. What we see on their thread is simply a reflection of who they are and it is not normal to be. Being inactive would definitely throw you in or better still make for harm than good to you.

They are online casino so they should build up a good relation with their clients so that they came back to try their casino or other service that they can offer. But lacking of support is somehow one of the big reason why thay fail because people will avoid them and this is what happening at the moment. For sure those people who already read the current issue got turn off to them right now and if they continue to be inactive they will be tag as another scam casino as the person affected already created a scam accusation against them.
jr. member
Activity: 98
Merit: 1

Created scam accusation.


https://bitcointalk.org/index.php?topic=5459551.new#new





Simple UI, i love the wheel design, Deposited 0.03 bnb wagered whole finally won 0.05bnb (40x on wheel ) requested withdrawal of 0.05 bnb, 18 hours over it's still processing And no support on chat emailed after 3 hours of withdrawal..  so folks please stay away from this site.
https://prnt.sc/TTRAuH1YoeTO
 


Update: still no reply on email and chat, User not online on bitcointalk since 9th of July maybe he/she could read our post without login.

legendary
Activity: 3542
Merit: 1965
Leading Crypto Sports Betting & Casino Platform
First of all..... Welcome to this forum.

I browsed over to your site expecting a mediocre "one hit wonder" game, but I was pleasantly surprised with what I saw. I think you will do much better, once you add more games from 3rd party game providers.

I suggest Slot providers like Hacksaw Gaming and Pragmatic ...because they are some of the games that are very popular on other casinos.

Good luck.... I hope you make it to the big leagues to compete with the big dogs like Stake.com.  Wink
legendary
Activity: 2758
Merit: 1228
~snip~
0.05 BNB is equivalent to $12.5 only at this moment. I hope they won't scam you just for 0.05 BNB. RollCat is a new and small casino, the max bet limit is too low there. Withdrawal delays are a common issue in such platform. The OP said that they are planning to add more games from 3rd party providers. RollCat.io team will pay your withdrawal if they are really working to add more games on their casino.

I'm thinking the same, that's why I'm not created scam accusation. Let's see what's happening....

If still mo reply coming from them why not post a scam accusation against them? Provably with this it will reach their attention that there's someone exposing that there's a issue happening on their new casino. This is bit annoying knowing that support is needed when some issue occur and to bad that they can't deliver good service as their support is absent when the time they are badly needed. I guess this is red flag already and I suggest to avoid this casino for a while.
legendary
Activity: 2422
Merit: 1083
Leading Crypto Sports Betting & Casino Platform
I had a look at the site aswell. The lack of support is conerning and so is the lack of communication.
Its a very bare bones site but that is not necessarily a bad thing, these big "all games in one" casinos arent always that good either. The faucet is pretty good aswell, good for testing the site out Smiley.

The casino is definitely a new and small casino so i expect to see lapses in the course of using it. The representative here barely responds to pertinent questions as it bothers users of the casino and also I do not think they hid to advise so as to taking and making corrections for possible ease while using the casino. Up till now, the the representative is yet to get a copper membership account so they could be able to make proper upload of the casino graphics and other important aspect of the casino. If they could pay deaf ears refusing to hid to advise,i don't think they would have a good communication relationship with their clients which we already see people complaining of their customer care here and lapses in withdrawal.

Issue about that delay is bit disappointing even if this is small amount of money. They should at least put a person that can handle their thread since this is common thing what people ask. If they cannot solve a small issue how about the bigger ones? For sure many dislike this to happen and they are showing that their support is not active so I guess much better if they address this so that they can gain good trust score from people.

You are very correct mate. Customer care service is very important in every organization. The success of every organization mostly depends on its customer relations so as to build up the organization. What we see on their thread is simply a reflection of who they are and it is not normal to be. Being inactive would definitely throw you in or better still make for harm than good to you.
It's rather unfortunate though, many online platforms, like mostly casinos, can invest in several part of their business to make it so attractive to prospective customers and more, but then, fail woefully in terms of investing in that one thing or rather, feature that will keep the supposed customers..

And some of this casino will in the secret wonder why they are losing customers to other casinos, some might even wonder why they are struggling to get customers, they do not know that a simple thing as have a good and responsive customer support team might just be the magic looking out for..
sr. member
Activity: 728
Merit: 421
I had a look at the site aswell. The lack of support is conerning and so is the lack of communication.
Its a very bare bones site but that is not necessarily a bad thing, these big "all games in one" casinos arent always that good either. The faucet is pretty good aswell, good for testing the site out Smiley.

The casino is definitely a new and small casino so i expect to see lapses in the course of using it. The representative here barely responds to pertinent questions as it bothers users of the casino and also I do not think they hid to advise so as to taking and making corrections for possible ease while using the casino. Up till now, the the representative is yet to get a copper membership account so they could be able to make proper upload of the casino graphics and other important aspect of the casino. If they could pay deaf ears refusing to hid to advise,i don't think they would have a good communication relationship with their clients which we already see people complaining of their customer care here and lapses in withdrawal.

Issue about that delay is bit disappointing even if this is small amount of money. They should at least put a person that can handle their thread since this is common thing what people ask. If they cannot solve a small issue how about the bigger ones? For sure many dislike this to happen and they are showing that their support is not active so I guess much better if they address this so that they can gain good trust score from people.

You are very correct mate. Customer care service is very important in every organization. The success of every organization mostly depends on its customer relations so as to build up the organization. What we see on their thread is simply a reflection of who they are and it is not normal to be. Being inactive would definitely throw you in or better still make for harm than good to you.
It is something that they can improve on knowing that they are a small and new casino, we can expect some kind of problems in them though this shows that they are not as good as other new competitors that are all out in providing services to their customers. Customer support is one of the factors of a good casino but this is the part where new casino typhically choose to compromise or cut their cost. Let's just hope even with the lack of good customer service, they should still choose to address the problem of their customers even if it's delayed.

They knowing that they are a new and small growing casino should make them put more effort to growing their brands because there are lots of competition out their for who will outsmart the other. They just decided to be lousy over it and feel not giving attention to it. They forget that the customer care service is a major selling point of every organization. The success of every organization depends on how you treat and attend to your customer because they would do the marketing for you if you do them well but if the reverse is the case, then believe me that organization is doomed because no one would ever want to have anything doing with them again.

Cutting cost on customer care service is a big disaster to them if they don't know because customers enteract with organizations through the care service and that is the only way they are attended to so tell me when there is nobody to see to their needs what else comes into their memory? They would see the casino as not serious and go their way after all there are other casinos out there that renders better services than them.
legendary
Activity: 2492
Merit: 1145
Enterapp Pre-Sale Live - bit.ly/3UrMCWI
I had a look at the site aswell. The lack of support is conerning and so is the lack of communication.
Its a very bare bones site but that is not necessarily a bad thing, these big "all games in one" casinos arent always that good either. The faucet is pretty good aswell, good for testing the site out Smiley.

The casino is definitely a new and small casino so i expect to see lapses in the course of using it. The representative here barely responds to pertinent questions as it bothers users of the casino and also I do not think they hid to advise so as to taking and making corrections for possible ease while using the casino. Up till now, the the representative is yet to get a copper membership account so they could be able to make proper upload of the casino graphics and other important aspect of the casino. If they could pay deaf ears refusing to hid to advise,i don't think they would have a good communication relationship with their clients which we already see people complaining of their customer care here and lapses in withdrawal.

Issue about that delay is bit disappointing even if this is small amount of money. They should at least put a person that can handle their thread since this is common thing what people ask. If they cannot solve a small issue how about the bigger ones? For sure many dislike this to happen and they are showing that their support is not active so I guess much better if they address this so that they can gain good trust score from people.

You are very correct mate. Customer care service is very important in every organization. The success of every organization mostly depends on its customer relations so as to build up the organization. What we see on their thread is simply a reflection of who they are and it is not normal to be. Being inactive would definitely throw you in or better still make for harm than good to you.
It is something that they can improve on knowing that they are a small and new casino, we can expect some kind of problems in them though this shows that they are not as good as other new competitors that are all out in providing services to their customers. Customer support is one of the factors of a good casino but this is the part where new casino typhically choose to compromise or cut their cost. Let's just hope even with the lack of good customer service, they should still choose to address the problem of their customers even if it's delayed.
sr. member
Activity: 728
Merit: 421
I had a look at the site aswell. The lack of support is conerning and so is the lack of communication.
Its a very bare bones site but that is not necessarily a bad thing, these big "all games in one" casinos arent always that good either. The faucet is pretty good aswell, good for testing the site out Smiley.

The casino is definitely a new and small casino so i expect to see lapses in the course of using it. The representative here barely responds to pertinent questions as it bothers users of the casino and also I do not think they hid to advise so as to taking and making corrections for possible ease while using the casino. Up till now, the the representative is yet to get a copper membership account so they could be able to make proper upload of the casino graphics and other important aspect of the casino. If they could pay deaf ears refusing to hid to advise,i don't think they would have a good communication relationship with their clients which we already see people complaining of their customer care here and lapses in withdrawal.

Issue about that delay is bit disappointing even if this is small amount of money. They should at least put a person that can handle their thread since this is common thing what people ask. If they cannot solve a small issue how about the bigger ones? For sure many dislike this to happen and they are showing that their support is not active so I guess much better if they address this so that they can gain good trust score from people.

You are very correct mate. Customer care service is very important in every organization. The success of every organization mostly depends on its customer relations so as to build up the organization. What we see on their thread is simply a reflection of who they are and it is not normal to be. Being inactive would definitely throw you in or better still make for harm than good to you.
legendary
Activity: 3500
Merit: 1354
~snip~
0.05 BNB is equivalent to $12.5 only at this moment. I hope they won't scam you just for 0.05 BNB. RollCat is a new and small casino, the max bet limit is too low there. Withdrawal delays are a common issue in such platform. The OP said that they are planning to add more games from 3rd party providers. RollCat.io team will pay your withdrawal if they are really working to add more games on their casino.

Even if it is true that they are working to add more games that make them busy, they should not ignore their players.
This is just quite small amount of money to process and it should not take more than 24 hours even if they have to check the withdrawal request first,
Even worst, they do not give any reply to Thamizhan in 3 different places I guess (chat, email and this thread).
It is unfortunate that they as a new site treat player like this, if they cant process such low amount of withdrawal fast, I have no more idea what to say.
hero member
Activity: 2520
Merit: 783
I had a look at the site aswell. The lack of support is conerning and so is the lack of communication.
Its a very bare bones site but that is not necessarily a bad thing, these big "all games in one" casinos arent always that good either. The faucet is pretty good aswell, good for testing the site out Smiley.

The casino is definitely a new and small casino so i expect to see lapses in the course of using it. The representative here barely responds to pertinent questions as it bothers users of the casino and also I do not think they hid to advise so as to taking and making corrections for possible ease while using the casino. Up till now, the the representative is yet to get a copper membership account so they could be able to make proper upload of the casino graphics and other important aspect of the casino. If they could pay deaf ears refusing to hid to advise,i don't think they would have a good communication relationship with their clients which we already see people complaining of their customer care here and lapses in withdrawal.

Issue about that delay is bit disappointing even if this is small amount of money. They should at least put a person that can handle their thread since this is common thing what people ask. If they cannot solve a small issue how about the bigger ones? For sure many dislike this to happen and they are showing that their support is not active so I guess much better if they address this so that they can gain good trust score from people.
sr. member
Activity: 728
Merit: 421
I had a look at the site aswell. The lack of support is conerning and so is the lack of communication.
Its a very bare bones site but that is not necessarily a bad thing, these big "all games in one" casinos arent always that good either. The faucet is pretty good aswell, good for testing the site out Smiley.

The casino is definitely a new and small casino so i expect to see lapses in the course of using it. The representative here barely responds to pertinent questions as it bothers users of the casino and also I do not think they hid to advise so as to taking and making corrections for possible ease while using the casino. Up till now, the the representative is yet to get a copper membership account so they could be able to make proper upload of the casino graphics and other important aspect of the casino. If they could pay deaf ears refusing to hid to advise,i don't think they would have a good communication relationship with their clients which we already see people complaining of their customer care here and lapses in withdrawal.
jr. member
Activity: 98
Merit: 1
~snip~
0.05 BNB is equivalent to $12.5 only at this moment. I hope they won't scam you just for 0.05 BNB. RollCat is a new and small casino, the max bet limit is too low there. Withdrawal delays are a common issue in such platform. The OP said that they are planning to add more games from 3rd party providers. RollCat.io team will pay your withdrawal if they are really working to add more games on their casino.

I'm thinking the same, that's why I'm not created scam accusation. Let's see what's happening....
legendary
Activity: 1946
Merit: 1026
In Search of Incredible
~snip~
0.05 BNB is equivalent to $12.5 only at this moment. I hope they won't scam you just for 0.05 BNB. RollCat is a new and small casino, the max bet limit is too low there. Withdrawal delays are a common issue in such platform. The OP said that they are planning to add more games from 3rd party providers. RollCat.io team will pay your withdrawal if they are really working to add more games on their casino.
jr. member
Activity: 98
Merit: 1
Simple UI, i love the wheel design, Deposited 0.03 bnb wagered whole finally won 0.05bnb (40x on wheel ) requested withdrawal of 0.05 bnb, 18 hours over it's still processing And no support on chat emailed after 3 hours of withdrawal..  so folks please stay away from this site.
https://prnt.sc/TTRAuH1YoeTO
 


Update: still no reply on email and chat, User not online on bitcointalk since 9th of July maybe he/she could read our post without login.
legendary
Activity: 2758
Merit: 1228
Simple UI, i love the wheel design, Deposited 0.03 bnb wagered whole finally won 0.05bnb (40x on wheel ) requested withdrawal of 0.05 bnb, 18 hours over it's still processing And no support on chat emailed after 3 hours of withdrawal..  so folks please stay away from this site.
https://prnt.sc/TTRAuH1YoeTO
 
The user interface is simple but in my opinion it is so simple that I don't feel comfortable looking at it. Little information about the site or maybe the site is still new. 
I recommend you to letting them know via email if you don't get an answer here. There are only a few FAQs on the site, let alone no mention of withdrawals and deposits there at all. So, it is difficult to know how long it will take for your withdrawal to be processed and successful. 

I think he is the one who is complaining in the chat because of the same username, there is no even someone who replied to his message in the chatroom. It means that there is no one from the casino who is active at the time he posted the message. Sending them an email is good option (he did it already) but I think it will be the same where this player need to wait until the owner/admin online. New site but treat player like this is not really a good sign, especially it is just small amount of withdrawal.

Yeah, make sense, no one is responding meaning no one is online to handle his issues or concern.

And thanks to this use for bringing this up and hopefully the OP can have someone to look at the issues and help their customers as we here in the forum are very much concern of new casinos.

If they are not paying then there could be scam accusations which is not good for a new platform being advertise here.

Not good to see something like that exist since this is bad for their business and people might dislike the fact that they are so weak on their support side. Maybe they need to fix that area and solve issue more faster since this is how a casino earn a good reputation. Solving issue is important factor for those people seeking for casino to play and if many see that they did not take an action on those existing issue maybe many will get discourage to tty this casino.
legendary
Activity: 1624
Merit: 1007
I had a look at the site aswell. The lack of support is conerning and so is the lack of communication.
Its a very bare bones site but that is not necessarily a bad thing, these big "all games in one" casinos arent always that good either. The faucet is pretty good aswell, good for testing the site out Smiley.
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