Topic: Roobet.com Allowing self excluded players Gambling addicted to continue playing - page 2. (Read 1129 times)

@holydarkness  Are u willing to send this post to your connections to roobet ? i just got their agreement try email to get refund for the third but it says
that i cant make any legal actions if i sign it or i cant comment about it what happened on social media or get sued and i was informed by casino guru the opposite that i can make further complaints or by law actions so idk what to do

No comment

Simple, click the unsubscribe button at the bottom of the fuckin email


And that is their fault, yet again?. You can only blame so many things here fella, sorry to inform you of FACTS. Nobody is control of whatever fuckn rando betting site that allows or self-bans, clearly?

The "sites" are likely "promoted" to pull people like yourself in, then they all pull the fuckn KYC Shit and that's usually the end of.

For gods sake, Read what you wrote above again, man. - Do you honestly think some sites will not allow vpn or will? I mean like what the fuck? You sir, are what we call degenerate gambler. Get some fuckn help mate... For you and for your health and whoever you may have left in your life. I mean that with good intentions as well, seriously. Cheers and good luck.

Btw, I'm fuckn "froozing" already up here in the north...  

Omg omg i blame the casinos? The casinos that allowed me to gamble at just age of 16 i have stated im 16 and still allowed me to? just muted me in chat reason dont say your real age?
The stake.com casino that does everyting just to get me back gambling? sending  me emails with promotions on linked account banned for gambling stated issues addicted deposit x amounth we double it those casinos?
the roobet casino that still allows people to gamble after gambling addiction stated? and do not have any system working ?(they themselfs have said it its human error on their end / )

The casinos that openly promoto USE VPN AND BYPASS OUR GEO RESTRICTIONS and when u win big they force u to do kyc u upload kyc from restricted country and frooze your money? these casinos ?
https://www.youtube.com/watch?v=i0OjhpuI2pg The vpn casino allows u to play from all restricted areas hmm how is this allowed and promoted openly?

If i wanted to stayed quiet and know how these things works i would have stated gambling addictiong on the first and then create second account and play risk free like u all say

And yea very genius loosing around 15k on this casino in the past 4 years if my intetions where to milk or play risk free i would not wait this long i didnt even know how this refunds works i was told about casino guru from casino owner to look for help there after that i readed hundreds of complaints and i opened mine

I cannot be sure but it seems as though the OP created the second and third accounts with the intention of staying quiet and keeping any winnings but taking the opportunity to blame the casino if there were losses involved.

If this process has taught him anything it should be that maybe he should take your advice and stop. He should take a break from all casinos and then focus his efforts and energy elsewhere. If he has accepted and admitted he has a gambling problem he has to seek help whether professionally or just by talking to trusted friends or family.

Op is blaming a 3rd party for his addiction. Like some personal enabler.... Wtflol?

I would say OP needs more therapy for his addiction. He should just cut himself off from the internet and crypto and anyone who helps enable him, if he is wise.

I have seen many people lose lots of money like this, but the smart ones learn a lesson and just STOP doing it! And then .... HODL.  

As Ricky would say:

https://www.youtube.com/watch?v=wAIe9QtRKlc

I am glad you are accepting it is your fault regardless of the failings of the casino.

In essence it seems you would stop attaching any blame to the casino on the basis a payment for the losses on the second account are covered in part or full but I do not see them going down that route. If that is what you are either waiting for or hoping for then you are probably wasting your time. As unfair as it might seem to you, they will probably not accept responsibility for their error.

If you blame them but they are not accepting blame, what are you going to do next?

https://imgur.com/wMtYaZE
Very reputable platform that doesnt care what they sponsored streamers do and they tell to players to put fake kyc informations just to bypass geo restricions

This was pointed by me in the casino guru and they have put this post as sensitive informations?
No one reacted to this not roobet not casino guru the above picture shows sponsored streamer doing it and till today 2 months later he still does the same and many more

if i won any big amounth like 50-100k$ because whenever i play i play at high risk what would happened if i won that on roobet on the second account? what would be the % roobet to said to me u had banned account before all winnings are frozen

I don't know why many will make mistakes and be punished, yet come to the platform like this and be making complains for what they have done wrong, some will not even narrate well the true activities that transpired between them and the gambling platform, a well known and a standard reputable platform will not just restrict their user for no reason, when they know that such could recommend them to another and still maintain the use of their platform for gambling, but when the users go against the ToS, they will not mention that, instead keep on lamenting on its consequence, such are common on scam accusations.

The third account is not reimbursed still its sitll ongoing i still didnt receive anyting on email from roobet
If u want to contact them okey if not thats it i guess

Hmm... I am not sure if you're cherry picking or what, because I could have sworn I've seen many cases on CG and AG with a final ruling as "unjustified complaint" or the likes where the arbitrator takes favor in casino, where the player should not be reimbursed. And I didn't read those two articles you provided as I am about to close my day [enough time for the forum for today and I need to get back to IRL situations], but well, you are one of them, congratulation.

You got your third account reimbursed, not sure as a gesture of good will or because they just take that as their error. But asking for the other account to be reimbursed too? That's crossing the line, especially as you put yourself into it when you falsified your assessment, as well as knowingly [I shall strongly assume as someone who had experience with lawsuits, you treat ToS in a very careful manner] violates your very own written agreement.

And oh, I thought you said that the aim of this thread is simply to inquire why Roobet did not ban your second account, and not about milking the casino at all? Yet...

I have read hunders of complaints on casino guru and not a single casino that had this TOS didnt refund the player who was succesfull in opening new account all of them did
Heres 2 examples of Roobet
https://casino.guru/roobet-casino-player-succeeded-in-opening-a-new-account
https://casino.guru/roobet-casino-player-was-lured-back-to-gambling-by
Both refunded
Yes please proceed with contacting them even if they change their mind to refund the third account at this point i dont care anymore
All i want is full refund of second and third
Or partial refund of second and full on third

So, summarized, "yes, by 10th of December 2022, it came to your awareness that you have a problematic gambling behavior as your gambling activities went from fun to addicition and you were loosing more than you can afford to loose"?

As I previously said, I'll try a different approach, as the explanation by many individuals thus far failed to reach you. I hope, with this different perspective, you'll understand what can be applied to your case.



To begin, just like what's strongly suggested to you on CG [marked in blue on above image], I am suggesting the same, to accept that explanation [about why your account was not excluded] and to not pursue any further refund. Though Michal said that due to his perspective that lead him to think that is the only refund you're entitled to, I suggested you that due to something that's... closer to your experience; winning several lawsuit, thus you're familiar with clauses and binding nature of ToS, no?



As such, you certainly understand that under the ToS you agreed, you actually are not entitled to reimbursement for newhere23232, because you are well aware that you're with addiction during your first account, on 10th of December 2022, to be precise. Thus, creation of any account after that will violate this clause,



not to mention that by creating another account, while the first one is "banned" or "excluded" [at this point, those two does not serve much different outcome], you also violated their ToS that, once again, entitled for termination and fund confiscation.



those clauses, by the way, are also mostly exist on other casinos terms and conditions. So your presence on those casinos, be it with limited depo and spending and all that made you feel safe, as long as you're identify as a gambling addict, should automatically put you in a violation of the conditions you agreed and entitle them to either terminate your account and/or confiscate your funds, or be non-liable to any loss you suffered.

Those said, I shall oblige your request: to reach Roobet.

Though I will reach them to ask them to reconsider their decision to meet you in the middle by reimbursing your third account, given they took that decision as a gesture of good will for failing to keep you creating a new account on their site, while at the very basic of it, your action of creating a new account, while fully knowing you're addicted, violates the agreement you have with them that entitles them to confiscate your funds. Thus, no need to refund. [I believe someone who won several lawsuits will not find the repercussion of a breach in ToS, a written agreement, difficult to understand]

I'll offer you what Michal suggested, though: as you [by your own statement several posts above] simply asked for an explanation why your account was not excluded, and you've been explained in abundance, it will be better if you start digesting that explanation and stop pursuing a further refund. Or are you still interested in me reaching them with my proposal one paragraph above?

Well i was gambling but with much smaller deposits before that but on this day after loss of 1755$ i decided to stop gambling because my gambling addiction went from fun to addicition and loosing more than i can afford to loose so thats why more times try support tickets i have asked for pernament bans and later on emails too
https://imgur.com/WxCDgJg

i just checked the video i took after i managed to get it unbanned for the second time
And i noticed this all of the stats are wrong all of the support tickets have changed dates

Picture of my bets they are all wiped out https://imgur.com/QSsUJhS
Picture of my deposits https://imgur.com/zz6wzA3
Bets https://imgur.com/OlGfSne
https://imgur.com/FlKLT2A
Is this common practice from casinos to delete everyting on it bets wagers change time on support tickets? xdd

Also to add something else for the happynewyear24 when  i asked them on this account to get gambling addiciton ban and i clearly stated to them i was talking with them in the suppor ticket onsite
we exchanged 10+ messages and their reply was instant but after i said i want pernament ban reason gambling addiction if u dont ban me im going to lose everyting they did not respond for 10-15 minutes also i have noticed like the checkmark went from seen and counting like 5m ago 10 m ago and then changed to not seen yet idk if this is bug or they can actually change it i opened more tickets and spammed in everyone the same message like above for gambling addticiong and they finally ban it

Hmm, apparently, we'll need to extend it to a couple more communication since I am yet to get a definitive answer from you.

To clarify, on 10th of December 2022, when you lost big and you, I quote, "got it in my head that i cross the line and wanted to be banned", you're referring that you realized at that point that you lost control and became a gambling addicted or you simply think you needed time to calm down and take a break from gamble?

It started on 10th of December 2022 after a loss of 15-20 Blackjack 3D loss in row i deposited 6-7 times in few minutes and loss my first biggest loss after few minutes i got it in my head that i cross the line and wanted to be banned i have told them in chat many many times i request pernament ban this is scam no chancei can lose this much in row the dealer to get 10 times 21 in row  and etc they responded with probably fair bla bla
after that i send them email that i request pernament ban 4 days later i asked for unban 3 days later i got it claimed all of my rewards throwed them away gambled and requested again pernament ban withouot any options for unban thats it i hope this explains your questions

Thanks

Well all of this would not going to happened if gamdom.com (SCAMDOM) banned me after i said to them im 16 years old in 2018 and not receive chat mute reason dont speak about your age
Well the blame is half half every gambler addict will try to gamble again and the casino part is to make is as hard possible for the player to bet again if he requested ban previosly this casino did nothing they do not have any system for it

Il start doing what i was doing before this and what gives me money soon

I gamble now on other casinos and have enabled loss limits that i can afford

Hello @hatchkler,
I have read through the entire thread and all I noticed is that you are battling gambling addiction which is normal because most of us were addicted at some point but we managed to scale through so you too can pull through this addiction phase in your gambling. First step in pulling through is to take responsibility for whatever outcome you experienced in gambling and never blame anyone else, not even the casino. The second step is to work on a change of mindset. If you have the mindset that gambling will make you rich, change it and convert those thought to something else that you are sure can make you richer than you are. Work on what gives you the money you deposit to gamble, improve it so that the flow of funds will be regular then make gambling as a means of passive income only.

You can make things a little easier for yourself by simply creating a daily and weekly limit in the amount you will deposit into the casinos and whenever you win, always withdraw at least 80% of that fund and invest in something or buy something you can remember in the future. Don't leave your winnings in the platform else you will give them back. I wish you good luck.

Oh, while we're at it and before I forget, move this thread to scam accusations board. It's currently on reputation, and it's a wrong board. The button to move a thread is at the bottom left of the page.

Regarding marking the thread as resolved, unresolved, invalid, etc. again, I can't mark a case as I wished or by certain user request. The status are based on general consensus and/or final findings throughout the discussion... uh, a bit correction... yes, certain request can determine a status, namely when the accuser [the OP of the thread] asked to withdraw the case or consider their situation resolved.

By their words, a case can be marked as "resolved". But not the other way round; marked as "unresolved" because they insist on it. Likewise, a case can't be marked as "resolved" because the casino demanded it to be. Fair, right? Neither side can ask for a status that favored them.

Now, your explanation, as interesting and [probably] graphic as it is, I am failed to get the answer of my question. If I may re-ask through repeating the question, where a simple yes or no as your answer will be enough: "by the timeline I provided on #44, approximately, it's either on 10th of December 2022 or by 8th of January 2023 that you first identify yourself with gambling addiction, thus you requested for a ban?"

And yes, I'll most likely reach them very soon. I think [well, hope] we're just a couple posts away from me reaching them and getting this thread concluded.

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Yes, there are gambling-blocker softwares that problematic gamblers can use like betblocker, gamban, or gamblock that'll help them layered themselves against their problem without having to completely rely on the casino's exclusion system.