I just checked trustpilot and to my surprise, they score extremely high over there: 4.7/5. Never seen a casino so high as most of the times, you will have more complaints than positive reviews on there.
Trustpilot is actually Distrustpilot based on my observations because half or more of their reviews aren't trustworthy at all. For example, a site like 1xbit has 3.8/5 stars which literally says everything by itself.
Asos.com has 3.7 rating on Trustpilot. I am ordering clothes from them since 2017 and I have never had any problem and it amazes me why their rating is so low, asos is also considered as one of the best e-commerce platform. But it doesn't amaze me that Roobet has so high scores, they are really a good casino and their marketing team does a good job.
This is such an important thing to notice, I have a familiar place that I order coffee from almost every day, it's a very cheap place and it costs like $1.5 to drink coffee from there, obviously mainly because I live in a cheap country too, but it is very cheap expense per day, and I order it almost everyday, and they never done anything wrong so far, they have always provided me a fresh filter coffee every morning, for years and years, it's been over 5 years now. You know their rating? They have 1.7 rating, for a place to have a 1.7 it must literally like throw it all on the ground, mop it and send you mop juice, I do not understand how a place I never had any issues with could have such a low rating.
So, rating doesn't really mean anything to me, trustpilot has never been important to me and I have always considered it a blackmail place nothing more, trustpilot is just there to tell companies they can delete some bad notes in exchange for subscription or something, they want money that's it.
Unfortunately, the entire Internet is flooded with false ratings not only for casinos but for everything in general. All this is done, roughly speaking, by the method of blackmail, when negative user reviews are simply hidden for additional money, even if they are objective.
And vice versa, positive reviews are written to order, which often do not correspond to reality.
It seems to me that this same Trustpilot did not escape these sins. It seems that soon we will all have to trust only our own experience and should not trust any rating sites. Your example clearly shows this. And the most interesting thing is that it is generally not clear whether it is possible to somehow combat false information on the Internet.
It seems that even AI cannot cope with this task. Because those who promote him also often lie. Well, AI will learn to lie. Or at least the AI will embellish the information. It seems inevitable.
