SafeDICE.com ★ Bitcoin Dice ★ Monero ★ 0.5% Edge ★ Fast Cashout ★ Since 2014 - page 117.

SafeDice

sr. member

Activity: 422

Merit: 250

SafeDICE.com

Quote from: galaxy07 on October 19, 2015, 07:10:35 AM

Sam,
I also had an issue with withdrawing two days ago. I sent you an email about it. Could you please check and reply as soon as possible?
Regards,

Hello galaxy, I'm sorry but can you please PM me your username? I have just quickly solved all withdrawals and deposits issues, but I'm not sure I received any email from a user named galaxy. Nevertheless, please check your account one more time, just in case I have just solved yours

galaxy07

member

Activity: 70

Merit: 10

Sam,
I also had an issue with withdrawing two days ago. I sent you an email about it. Could you please check and reply as soon as possible?
Regards,

kevincl01

member

Activity: 75

Merit: 10

yup, best dice site!! <3

Be-Aware

newbie

Activity: 28

Merit: 0

I just wanted to say. These guys fixed the withdraw issue. Plus credited my account with extra.

A+ for service!

panjul07

legendary

Activity: 3500

Merit: 1354

Quote from: Be-Aware on October 17, 2015, 10:06:33 AM

Quote from: panjul07 on October 17, 2015, 09:55:06 AM

Quote from: Be-Aware on October 17, 2015, 08:24:15 AM

never got my withdraw. doesnt even show up in history.......... scam?

As I know safedice is one of the most popular and trusted bitcoin dice sites so I dont think that they are scam. How many btc/monero you tried to withdraw?
Its better to ask their support/admin in the chatbox or send them an email. I do believe they will answer your problem and fix it.

It wasn't alot, just 0.014 btc. The issue is, it doesn't show in my history. It only shows my 1 deposit. I contacted support, haven't heard back yet.

So I dont think they will scam just for that amount, just be patient for a while because this is weekend so they maybe on vacation atm.

Edit : I do believe when they come back, they will compensate you for this inconvenience.

Be-Aware

newbie

Activity: 28

Merit: 0

Quote from: panjul07 on October 17, 2015, 09:55:06 AM

Quote from: Be-Aware on October 17, 2015, 08:24:15 AM

never got my withdraw. doesnt even show up in history.......... scam?

As I know safedice is one of the most popular and trusted bitcoin dice sites so I dont think that they are scam. How many btc/monero you tried to withdraw?
Its better to ask their support/admin in the chatbox or send them an email. I do believe they will answer your problem and fix it.

It wasn't alot, just 0.014 btc. The issue is, it doesn't show in my history. It only shows my 1 deposit. I contacted support, haven't heard back yet.

panjul07

legendary

Activity: 3500

Merit: 1354

Quote from: Be-Aware on October 17, 2015, 08:24:15 AM

never got my withdraw. doesnt even show up in history.......... scam?

As I know safedice is one of the most popular and trusted bitcoin dice sites so I dont think that they are scam. How many btc/monero you tried to withdraw?
Its better to ask their support/admin in the chatbox or send them an email. I do believe they will answer your problem and fix it.

Be-Aware

newbie

Activity: 28

Merit: 0

never got my withdraw. doesnt even show up in history.......... scam?

joksim299

legendary

Activity: 2198

Merit: 1014

Bitdice is scam scam scammmmmmmmmmmmmmmmmmmmmmmmmm

Quote from: kevincl01 on October 16, 2015, 05:10:35 PM

Making huge profit! Thank you safedice Cheesy

Some proof please...

kevincl01

member

Activity: 75

Merit: 10

Making huge profit! Thank you safedice Cheesy

jpcfan

hero member

Activity: 905

Merit: 502

I miss dooglus

i got my deposits now thanks

jpcfan

hero member

Activity: 905

Merit: 502

I miss dooglus

i have 2 deposits 1 with 3 confirms 1 with 5 confirms
not even showing up in my history
https://blockchain.info/tx/4d4b2b148e2a718b47adb89344b7b4e0c550237328eabc2f4b97ea838824d6ee
https://blockchain.info/tx/78cd779c47a0402855892cf8a2f65f9ef24adeb61e2ddd39084710bdb5aee109
[1LZTAya]

please help

somuchee

hero member

Activity: 837

Merit: 501

Quote from: SafeDice on October 13, 2015, 09:58:20 AM

I have read and replied to your email. I suspect that you missed to include Payment ID in your deposit, I asked you few questions in the email to identify your transaction. I'll see what I can do to help you.

thx for ur reply , my xchg did check thru & reply that they indeed forgot to include the Payment ID with the Monero transaction .
my bad , sorry for the inconveniences also thx to my xchg for sorting this out . most importantly i just wanna need an answer .
thx for taking ur time to check on this .

SafeDice

sr. member

Activity: 422

Merit: 250

SafeDICE.com

Quote from: somuchee on October 13, 2015, 06:45:15 AM

Quote from: seuntjie on October 13, 2015, 06:18:53 AM

Quote from: somuchee on October 13, 2015, 05:40:29 AM

Quote from: Hexcoin on October 13, 2015, 05:10:38 AM

Quote from: somuchee on October 13, 2015, 05:06:51 AM

hows this site , do their support attend to issue(mail) ? or isit same like those so-called popular site with slow or no respond when mail to them .

based on my experience, their support or admin itself is fast in responding to emails. i sent a few emails in the past and they responded quickly about 1-3hours after i sent it

kk thx Hexcoin .. i did have issue on my xmr deposit . waited 6hrs still no respond .
anyway , hope i get reply soon from their support

Keep in mind that most of these sites only have 1 (maybe 2) operators that can act as support staff. They're people as well and need to eat and sleep. Most of them have families or even day jobs that need tending to. You can't realistically expect them to answer support emails the minute you send them. A more realistic and completely acceptable response time is anything within 24 hours.

noted , thx seuntjie .. im only wanna to ensure they take note of the mail .
i did encounter many sites with delayed or no respond on mail . at the end those sites abandoned.

Thanks for helping with the explanation Seunt! I check email, forum, and the site regularly, although not always in front of them. Please contact our mod if you need anything urgent. I'm currently working on supportive project for SafeDice and will do more promotion soon

I have read and replied to your email. I suspect that you missed to include Payment ID in your deposit, I asked you few questions in the email to identify your transaction. I'll see what I can do to help you.

somuchee

hero member

Activity: 837

Merit: 501

Quote from: seuntjie on October 13, 2015, 06:18:53 AM

Quote from: somuchee on October 13, 2015, 05:40:29 AM

Quote from: Hexcoin on October 13, 2015, 05:10:38 AM

Quote from: somuchee on October 13, 2015, 05:06:51 AM

hows this site , do their support attend to issue(mail) ? or isit same like those so-called popular site with slow or no respond when mail to them .

based on my experience, their support or admin itself is fast in responding to emails. i sent a few emails in the past and they responded quickly about 1-3hours after i sent it

kk thx Hexcoin .. i did have issue on my xmr deposit . waited 6hrs still no respond .
anyway , hope i get reply soon from their support

Keep in mind that most of these sites only have 1 (maybe 2) operators that can act as support staff. They're people as well and need to eat and sleep. Most of them have families or even day jobs that need tending to. You can't realistically expect them to answer support emails the minute you send them. A more realistic and completely acceptable response time is anything within 24 hours.

noted , thx seuntjie .. im only wanna to ensure they take note of the mail .
i did encounter many sites with delayed or no respond on mail . at the end those sites abandoned.

seuntjie

legendary

Activity: 1717

Merit: 1125

Quote from: somuchee on October 13, 2015, 05:40:29 AM

Quote from: Hexcoin on October 13, 2015, 05:10:38 AM

Quote from: somuchee on October 13, 2015, 05:06:51 AM

hows this site , do their support attend to issue(mail) ? or isit same like those so-called popular site with slow or no respond when mail to them .

based on my experience, their support or admin itself is fast in responding to emails. i sent a few emails in the past and they responded quickly about 1-3hours after i sent it

kk thx Hexcoin .. i did have issue on my xmr deposit . waited 6hrs still no respond .
anyway , hope i get reply soon from their support

Keep in mind that most of these sites only have 1 (maybe 2) operators that can act as support staff. They're people as well and need to eat and sleep. Most of them have families or even day jobs that need tending to. You can't realistically expect them to answer support emails the minute you send them. A more realistic and completely acceptable response time is anything within 24 hours.

somuchee

hero member

Activity: 837

Merit: 501

Quote from: Hexcoin on October 13, 2015, 05:10:38 AM

Quote from: somuchee on October 13, 2015, 05:06:51 AM

hows this site , do their support attend to issue(mail) ? or isit same like those so-called popular site with slow or no respond when mail to them .

based on my experience, their support or admin itself is fast in responding to emails. i sent a few emails in the past and they responded quickly about 1-3hours after i sent it

kk thx Hexcoin .. i did have issue on my xmr deposit . waited 6hrs still no respond .
anyway , hope i get reply soon from their support

Hexcoin

hero member

Activity: 504

Merit: 500

Quote from: somuchee on October 13, 2015, 05:06:51 AM

hows this site , do their support attend to issue(mail) ? or isit same like those so-called popular site with slow or no respond when mail to them .

based on my experience, their support or admin itself is fast in responding to emails. i sent a few emails in the past and they responded quickly about 1-3hours after i sent it

somuchee

hero member

Activity: 837

Merit: 501

hows this site , do their support attend to issue(mail) ? or isit same like those so-called popular site with slow or no respond when mail to them .

kevincl01

member

Activity: 75

Merit: 10

Love this site and the low edge! Very nice to play Cheesy

Thank you!

Topic: SafeDICE.com ★ Bitcoin Dice ★ Monero ★ 0.5% Edge ★ Fast Cashout ★ Since 2014 - page 117. (Read 275856 times)