Topic: SandboxCasino.io サンドボックス It's Simple: Fun and Fair. - page 10. (Read 3479 times)

Now it looks better some problems have been solved except the promotion banner which has not worked maybe in the next few days it will be resolved because the admin is actively responding to all suggestions. By the way regarding the 400% deposit bonus has anyone completed the requirements? I don't see anyone posting their experiences or is there really no user here who claims it?

Yeah, right. They will never know if they won’t try, and this would just be possible if they stay true to their words that they have the best interests of their clients at heart. Although their current performance is commendable given that they are just on the initial stage, it not yet enough to prove their standing in the market. We’ll be keeping eye on you indeed.


I agree that having the signature campaign would benefit them a lot, but let’s hear it from OP as to why there isn’t one yet, perhaps it is about the budget or something.

Since the website is new, there must be many issues on that website. Over time, if the team wants, those issues will be resolved. Everyone should be careful when using any website and if it is a new website then they should be more careful.
They may need some more time to resolve all their issues. Any decision should be made after reviewing their activities.

Yes, exactly. If players are not that observant enough or have just mindless or wrongfully have clicked without second thoughts they could be trapped in such bonus offer. Maybe we could give it a rest for the mean time since they are just new, but they must improve this right away. Thank you for attaching this screenshot btw, @udidrone.

I believe they are in partnership since they are offering original games of owl.games. They have same service and Casino type so it's normal that they will same content on there ToS. Actually I'm still confused SandboxCasino denie there connection with owl.games while all evidence are pointing out that they are running under a same management pattern. I highly believe this 2 casino has only one format to follow for there general materials needed on there website. Copyright is not an issue if they listed under same ownership in there license.

-snip-

They do really making out some good market share even though competition is high but you shouldnt anticipate that you would really reach that but its not
really that bad to try. Good luck!

Some might be saying that signature campaign wont guarantee success which is true but having this kind of marketing would really be still a worthy thing to be done if you are running a business

I mean terms & condition regarding 400% bonus for  site TOS I think it was just updated because a few days ago when I checked the link was directed to Owl.games' TOS
even now it's 99% the same as Owl.games TOS there is only a change in the first paragraph you can compare it yourself.

About the rules or another TOS, I have read about it on docs.sandboxcasino maybe it's not enough completely,  the user still need real support from CS when having the problem.

may I ask, what we get?, when I read on Promo TOC the user will get USDo, which mean we are only available to play it on the slot game.

Japan is also popular with Casino, every place I have visited have パチンコ (Pachinko), a place who people can play Casino offline.

We all know Satoshi Nakamoto is uncertain from japan, it's just a name.

About the rules or another TOS, I have read about it on docs.sandboxcasino maybe it's not enough completely,  the user still need real support from CS when having the problem.

To address the 400% Match bonus, it is automatically funded once a deposit has been received, if something doesn't work out simply ask support for help and they'll be more than happy to help you out.

PS: Like mentioned earlier in the thread Japanese lettering means "Sandbox". It is done for marketing and brand recognition alongside a small homage to origins of Satoshi Nakamoto, if any of it is true =)

It looks better however support has been provided there that will help solve all your problems it would be a shame if they didn't take advantage of it
Even though the admin can actually make it easier by providing a link regarding the rules so users don't need to ask support first.

I contact the support about this issue. If the bonus funds were not used you can forfeit the bonus anytime you want and withdraw your deposit funds. However if you already wager some and notice you have active bonus, You can freely contact there support to help you get out on your messed. That's what support tell me and it only took a few minutes to receive feedback.

Hi guys! Thank you all for the understanding of the fact that we are new and are always working on improving our website. It's a never ending battle for all casinos not just new ones =)

To address the 400% Match bonus, it is automatically funded once a deposit has been received, if something doesn't work out simply ask support for help and they'll be more than happy to help you out.

The terms are: Wagering requirements are set at 35xBonus amount. The bonus amount is up to $1000. The bonus can be forfeited if you choose to play you main funds first and test your luck and cash out. However if the bonus is played first it will be affecting your withdrawal ability.


As it goes for the free codes, we did indeed encounter some issues but rest assured we weren't asking for any KYC in regards to that matter. This is crypto after all and we are in favour of it.

The VPN usage is also tolerated for the use of bonuses, as we know some providers do choose to block certain countries but we do not want this affecting the overall experiences of our customers. If we do suspect bonus abuse then that would be dealt individually, we are all for the "fair play, fair pay" motto.


Please let me know if there's anything else I can help by answering.

Thanks for all the support!


PS: Like mentioned earlier in the thread Japanese lettering means "Sandbox". It is done for marketing and brand recognition alongside a small homage to origins of Satoshi Nakamoto, if any of it is true =)

I would like to add running a signature campaign now or later will be a good move, you have good features, and players on one look will be attracted to what you're offering many top casinos have run a campaign in the past some of them are running for many months now, just get a good manager and a well-designed signature banner and you will get an active discussion here.

We'll keep eye on that if you would really be applying all of those recommendations and suggestions on which these community would able to give or speak out and just like those popular gambling
sites as of this moment on where  they do start up from nothing but being active and really fan of listening peoples feedbacks and suggestions then look at them now.
They do really making out some good market share even though competition is high but you shouldnt anticipate that you would really reach that but its not
really that bad to try. Good luck!

Exactly! Not only good communication but hearing and understanding the clients is key and we are here for that for the long term.

You should have this information available in the website so anyone who are not coming from this forum will able to know about the terms of your 400% deposit bonus.
Create a separate page promo page where all the terms of each bonus is explained clearly and visible publicly.
Currently, I tried to click the Promo page but it requires me to login in order to claim the bonus.
Does it mean that this Promo tab/button is only to claim the bonus without any information about the bonus?

The terms are: Wagering requirements are set at 35xBonus amount. The bonus amount is up to $1000. The bonus can be forfeited if you choose to play you main funds first and test your luck and cash out. However if the bonus is played first it will be affecting your withdrawal ability.

Welcome to the forum! I can see that so far, the casino is doing good especially in communicating with the users, responding to inquiries especially. I hope that this casino won’t be the same as those who only did good at first, and when their initial stages were done, they are no longer as accommodating as they were before. Consistency is indeed the key here. So if you want to establish a good reputation, just continue what you have started, OP.