It's just normal to the beginning platforms that their users give a reaction to their whole platform itself because it's their rights too at the same time both parts benefits on this kind of criticism the management will get information what are the things they need to update for their platform improvements at the same time to the player who suggests it fulfil their satisfaction to stay in the platform because they saw the management sees their recommendations.
I agree, a place that is getting started new will get feedback on every part of their website. It doesn't mean how it could potentially happen, you could have the maximum and finished product, or you could be in beta stages and people will always focus on the part they want to focus on and give you feedback according to that.
I personally feel that the best way to promote yourself would be to find your best suite, the one that didn't get feedback.
The great example is that American plane engineers were tasked with getting the planes more armor back in WWII time, and they saw that the part of the plane that got hit most was the fuselage, so they all decided to get more armor there, except for one engineer, who said that the ones that came back with hits, are the ones that can stand the hit, hence fuselage wasn't important, the ones that didn't make it back are the real problem and engine area should be priority.
If you see no feedback about one certain aspect of it, then promote that part of the casino.