Every single telegram channels or groups of crypto exchanges are tagged by scammers, be extremely careful
The moment you have a problem with an exchange you will instantly get messages from people claiming to be team of the exchange, you can get the following messages
1. How can we help you?
2. What problem are you facing on our exchange?
They will pretend to be the exchange help service and they will ask you to make deposit to get your issue resolved, honestly if you aren't familiar with scammers you can easily fall victim
Group channel of exchanges like binance, kucoin, Okex, huobi are full of scammers waiting for people that needs the team help to resolve an issue, be wise
Yes. I also experience this often. They ask to pay an amount in the form of ETH. If anyone has problems with Exchange or Wallet, it's best to contact the admin personally to avoid scammers.