This is for all newbies and those who don't know, please share among friends
Every single telegram channels or groups of crypto exchanges are tagged by scammers, be extremely careful
The moment you have a problem with an exchange you will instantly get messages from people claiming to be team of the exchange, you can get the following messages
1. How can we help you?
2. What problem are you facing on our exchange?
They will pretend to be the exchange help service and they will ask you to make deposit to get your issue resolved, honestly if you aren't familiar with scammers you can easily fall victim
Group channel of exchanges like binance, kucoin, Okex, huobi are full of scammers waiting for people that needs the team help to resolve an issue, be wise
I haven't heard that there are issues like these that are related to big exchanges, are you saying that the exchange itself is the scam? because binance is a reputable exchange and I am not so sure if they will do some tricks like these as it can surely ruin their reputation. There are many scammers everywhere and their tactics are also keep on growing like they can easily upgrade any tactics that they have just to scam the other people.
This kind of tactics is a little bit old but most of the newbies are not aware of this, if someone will contact you and they will say that they are the customer support then you have 2 options. First is to ignore them and second is to talk to them but make sure that you will not send any money even if tell you to do so.