I'm sitting in chat right now with another user who had all of his kh/s taken out of his account. His account was compromised perhaps? Maybe... but in the transaction history you get this lovely line:
DateBTC Amount
2014-03-16 16:33:010.54489550
2014-02-26 19:07:010.38478910
Literally, that's all. No transaction info, no blockchain address, no link to see your confirmations. There's literally NO way to audit this information unless you want to roll the dice and hope that the admin will miraculously appear and answer the questions... But he won't.
Were the site hacked... the btc/khs would have been gone, most likely with no withdrawl notice or anything.
The user mentioned their e-mail provider sent them a notice their email had suspicious login activity. Accounts on Scrypt.CC have TWO e-mail addresses that are locked. Withdrawls require clicking on the confirmation link in BOTH e-mails.
Did this user use the same name/password for both e-mail addresses?
As for transaction information... yes, it's a beta site and all that info is on the new site. Admin has not had problems 'finding' stuck transactions and sending them through. Sorry you haven't been around to witness that on a regular basis.
Anyone not wishing to participate in a BETA program can wait for the site to go live when these issues are resolved.
Thanks!
Keep it Clean!
p.s. Anyone else find it odd that Farmer is pretty much the ONLY person acting this maturely?
I'm trying to warn people before they have their money locked in a system that may turn out to be a scam as has been expressed by virtually every comment on here. It's a very non-transparent, suspiciously acting admin staff, running a site that is so basic, it's possible that it was created from some bootstrap template on a free site creation page.
Hell I dunno what the issues are... and I don't really need a solution. All I need is a simple "response".
Have I been marching around saying that I want the Admin to come on and magically fix my issue? What I care about is I'm now on my 3rd day, and not even a single response to any of my tickets...and you, TCG, said yourself that he was online last night and you were playing poker with him. So he's got plenty of time to play, and no time to even say "Sorry, running behind on responses". You said that you're now "working for them" in chat yesterday.
You should know the basics of a ticketing system. I have submitted 4 tickets in 3 days. Haven't gotten a response to any of them, and don't give me the DDoS crap. I have run a Minecraft server farm for 2 years. I have an average of 600-1000 people online at any given time. I get ticket requests through the game, and through my forum site... I answer every one within 8-12 hours. When the site was drawing less traffic, I handled each one within 2-4 hours.
BETA:
I know what Beta is. Minecraft itself is pretty much a perpetual BETA. Every release that comes out, I have to update my Craftbukkit instances, deal with server crashes, and keep 600-1000 people online at once. Of my total playerbase of over 50,000, there are some that are unhappy with the BETA state of minecraft...but NEVER would they be unhappy with my response time to their messages and requests.
Customer service is what keeps business... It's not what wins business. Slick ideas wins business. Customer service keeps it.
Scrypt.cc will continue to get users, and will continue to lose users for the reasons in the statement above.
Why are you defending a site/admin that refuses to answer his customer's inquiries? Defend the idea of the site, that's fine, but I'm not attacking that... I'm attacking the integrity of the one man show behind thissite, and unless he comes out from behind the curtain, I will assume SCAM. Prove me wrong, I'll be glad you did... but until then, this site is NOT worth the trouble.