Topic: Seabet.io| HACKSAW GAMING| Elevate your gaming experience, one game at a time!🎮 (Read 3253 times)

If they did not contact you directly that is a massive failure on their part and it is a perfect example of how the reputation of one company/organisation can be tarnished simply because of the way they are treating people that makes complaints about the service they have received. As you can see, they are posting here again with promotions to attract new customers but sadly they have opted to ignore you.

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They had only replied once here about your concerned, and I think that would be their last. A mere screenshot from their end IMO does not fully justify what they do to your account, I mean they need to make further explanation regarding that matter. However if they decide to keep it that way and the community can only judge what both parties have presented, I suggest you also take it on the other platform as suggested by @AbuBhakar, but still keep your thread updated for new updates particularly in the scam accusation board.

Additionally, I would like to point out that Seabet.io did not even contact me directly to inform me that they had decided to seize my funds. I had to discover this by reading about it on BitcoinTalk. They have not responded to my emails, and only after reaching out through live chat they refer me to BitcoinTalk post with explanation. This lack of communication is highly unprofessional and unfair, further highlighting the need for a transparent resolution to this situation.

Thank you for your message, but I must clarify that there seems to be a misunderstanding. First, it is impossible for my account to have been flagged by a game provider for issues at other casinos as I am not aware of any casinos that offer SABA Sports, which I mainly use. Secondly, the system doesn't work the way you described; a game provider does not usually track player activities across different independent casinos.

Thirdly, even if there was an issue, which I am certain there wasn’t from my end, the casino does not have the right to confiscate someone's deposit. Deposits are the property of the account holder and should be managed with clear and justifiable reasons, especially in cases without any proven wrongdoing.

I would appreciate it if we could look into this matter more transparently and ensure that a fair process is followed. I am committed to resolving this issue amicably and expect that my account and funds are handled appropriately and lawfully.

Thank you for your attention to this matter.

Your account was flagged by their game provider which means you have done something wrong on other casino using this same provider. I’m not following your case but maybe it’s related to arbitrage betting or other strategy that gives a sure bet which game provider is very keen on detecting.

It’s very har to argue against the casino if the game provider itself flagged your account. Your best chance is to file a complaint on askgambler and casinoguru so that they can look for the evidence thoroughly because evidence like that can’t be shared publicly for security purposes of the casino.

Hi, sorry but what kind of evidence is it? Did i violate any rules or why did you decide to steal my deposit? I've waited five months for your response, and all you've provided is a screenshot with the word "dangerous" on it?
I deposited 2400usdt to your site. I didnt violate any rules, didnt play arbitrage, i didnt even win big (now my balance is around 3771$) so why you decided not to pay me and steal my deposit?
Link to my full story: https://bitcointalk.org/index.php?topic=5484741.0;topicseen

We at Seabet.io understand that we haven't addressed the recent withdrawal issues as promptly as we should have. We sincerely apologize for the silence and the frustration it's caused our players.  Rest assured, we are actively working to resolve these issues and get your withdrawals processed efficiently. We appreciate your understanding and patience.

I cannot speak for other members that are reading your post but I welcome any input from Seabet because they have stayed silent for far too long. Having said that, the post did not address why there was silence on the allegations until now. This sort of conduct does not look good for any company that proclaims to be a serious business.

What was the reason you deliberately avoided addressing the allegations/concerns before? What has changed that has now driven you to make the post seeking resolutions?

At Seabet.io, we are committed to ensuring a seamless and transparent gaming experience for all our players. Recently, we have identified issues regarding withdrawals for certain accounts, specifically those associated with usernames vdd2a2ddd and silvan1223.

We sincerely apologize for any inconvenience caused by the delay in addressing this matter promptly. It is our responsibility to act swiftly in resolving such issues, and we acknowledge that we have not met our standard in this regard.

In order to address this matter promptly and effectively, we have decided to initiate a resolution process. As such, we are offering to return the deposited amounts of these players. We kindly request vdd2a2ddd and silvan1223 to make withdrawal requests equivalent to their deposited amounts, facilitating the return of their funds. Once the withdrawal requests are processed and the deposited amounts are successfully returned, we will proceed to deactivate their accounts from our platform.

It is important to note that these accounts have been flagged by our gaming provider, necessitating this course of action. Our intention is to ensure compliance with regulatory standards and to maintain the integrity of our platform.

Regrettably, for the player with the username Kadat, we are unable to facilitate the return of their deposited amount. This decision is based on severe flags raised by our gaming provider, as evidenced by the attached photo.

Should any of the aforementioned players have inquiries or concerns regarding this matter, our dedicated 24/7 customer support team is available to assist them.

Thank you for your understanding and cooperation as we work towards resolving this issue and upholding the trust and satisfaction of our valued players.

- Seabet.io

I must say, it's a good call on your side julerz, running a promotion with a strained reputation would be bad for their marketing since people would probably not have the best view of their casino. it's always for the best to address or fix any issues first before proceeding with another promotion if they want people to view their promotion in a positive way.

I just received a message from seabet (some representative), they are interested in having another promotional campaign. But, I've asked them to address all concerns here first before going any further. We should hear from them again soon.

LuckySea (the seabet.io forum representative) was online two days ago yet failed to make a post in order to put forward their side of the story regarding the recent scam allegations that were made against them. These are not new allegations, they were made some time ago therefore LuckySea had ample time to reply to them.

I am disappointed Seabet did not even try to address the allegations (or provide an update if they were looking in to them). Their behaviour has been below what the expected levels of customer services should have been.

Most websites (even the trivial ones) would have some form of terms and conditions, however some of them use a clause to change the rules as and when they want. It is not unusual to read in almost all terms and conditions a line stating: "we reserve the right to amend these rules". Some would add a notice period and some would not.

It would be an extremely unusual move by Seabet if they have used this particular scam accusation to remove a country from their accessible list in order to try to stop the claimant proceeding that is why they need to post here with their side of the story.

Its really weird since anytime they can change their term in favor to them especially if someone win a huge prize on their casino. This is really weird  since they can possibly void those winnings and say that they violate the TOS since there's updated terms regarding on their situation. I guess for having this kind of information we read its really better for gambler to read the TOS  so that they can read something thay can make them feel uncomfortable.

Seabet should came out on where they are now and answer all the accusation posted against them since this will be the end of their business if they keep evading people waiting to see some actions coming for them.

That's a bit strange even though they could do it without telling you or all their customers first. I saw they wrote about this one in the TOS, and hope you received notice of the TOS change as they said. The question is, did you get one of them?

Seabet representatives should look into this case and resolve it, but since yesterday I have seen they are inactive and have not been online since February 16th.

There is a lot going on in this thread but the Seabet forum representative (LuckySea) is nowhere to be seen. I understand they have not been online since 16th February and this could be because of many reasons but overall it does not look good when complaints against them have been outstanding for a long time. If they had given some response with their version of events it would have given a full picture of what happened because as of yet we still have only one side of the story.

after i registered, i also asked support if i can play from my country before making acc.
and i always read tac before registering somewhere.

For you able to post an image here you need to rank up 1st to Jr. Member or without reaching Jr. member rank you can purchase your copper memberships here: https://bitcointalk.org/index.php?action=credit;promote

Also you need to have little bit knowledge in BB codes regarding attaching images here. Here's the bb code to attach an image here: