My username is vdd2a2ddd. My first attempt to withdraw 600 USDT has been indefinitely delayed. When I inquired with online customer support, I was told it would take 1 hour the first time, 12 hours the second time, and the third time, they simply asked me to wait. I would like to know what is going on. Thank you.
Good day, we have received an update from our team regarding your account. It appears that your account is currently under review by the gaming provider, and it may take several days before we receive a final decision. For more information and assistance, please reach out to our customer support team. We apologize for any inconvenience caused.
Why don't you post proof that the game provider contacted your casino to block the player's withdrawal. and I can't understand, what's the player's fault when he's simply playing at your casino? When the game provider has a bug that accuses the player of having used this bug, then we have to see how many casinos reported that their customers were exploiting a bug in game x from provider z. because I don't see in other threads any reports of people complaining that they had delay withdrawal because the game provider z said they cheated. That's why, in my opinion, you should post a photo of the email that the game provider sent to your casino, so that we can check if this is true, if there were more casinos that use this game provider having the same problem. because it is difficult for only this guy to be able to cheat in this game and not have other people cheating in this game if we are really talking about him cheating in this game
You should have said which game he played and won and from which provider and who asked them to block his withdrawal due to suspicion of cheating. It's something I can't understand and why do you have to block his withdrawal when the provider doesn't even have proof yet? If that provider had done their job well, then they would have had proof quickly and would have sent it to your casino and then your casino would have taken action, now it is wrong to block the player's withdrawal just because the provider has some suspicion and needs to invest and not even tell them how long they need to investigate. when someone does not have solid evidence against another person, then that someone cannot block that other person well. suspicion is not concrete proof.
It seems to me that @vdd2a2ddd should open a scam accusation against your casino, firstly from what I read from @vdd2a2ddd, your casino support kept telling different versions about the time he should wait for the withdrawal, which means that this game provider story It starts to get very strange. @vdd2a2ddd I advise you to file a scam accusation against this casino immediately, you should do so in this section:
Scam AccusationsScam Report Format (Use it to make scam reports properly)