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Topic: ShapeShift.io - Instant Coin Exchange - No Account Needed - page 8. (Read 80739 times)

member
Activity: 966
Merit: 10
Cogwise
i use one time shapeshift without problem.
newbie
Activity: 2
Merit: 0
They Scammers!
I don't know why all people are silent!
legendary
Activity: 2534
Merit: 1713
Top Crypto Casino

Wow I am surprised that the service has such a bad reputation. I never used it but thought it was a fairly good service to have as far as concepts go. Their rates are high compared to others, this is because they pay you 100% of the funds you are seeking but in order to do that they overcharge the other customer to cover the transaction fee as well as make a profit.
member
Activity: 98
Merit: 10
It really annoying

I am new to BTC and used to exchange using changelly and it never took more than 5 hours to process.

I did some research and everybody recommends this ShapeShift.

My first attempt to use it and now I am waiting it process my transaction.
I has passed 50 hours already!

I will never use this shapeshift again.

They know the system have problems and still there is no alert on website telling you transaction will take so long to process.

The ticket I opened yesterday has no response.

Please stop recommending this service. It is really bad and unprofessional.



I have opposite experience with Shapeshift. It was very fast and in case of problems, their customer service was helpful. But I would not use it for bigger trades, it is always safer to split them.
newbie
Activity: 12
Merit: 0
It really annoying

I am new to BTC and used to exchange using changelly and it never took more than 5 hours to process.

I did some research and everybody recommends this ShapeShift.

My first attempt to use it and now I am waiting it process my transaction.
I has passed 50 hours already!

I will never use this shapeshift again.

They know the system have problems and still there is no alert on website telling you transaction will take so long to process.

The ticket I opened yesterday has no response.

Please stop recommending this service. It is really bad and unprofessional.

legendary
Activity: 2198
Merit: 1989
฿uy ฿itcoin
Quote
We have been experiencing off-and-on errors with BTC. Our developers are working out a solution, but it has left some transactions in limbo. Our customer support team will be able to move the exchange along and get your funds to you. Please open a ticket. Right now our ticket time is 48-72 hours. https://shapeshift.zendesk.com/hc/en-us/requests/new

Be a little patient man. Seems like they are having some technical difficulties. Looking at all those Reddit posts it seems like they are very responsive and helpful so far.
sr. member
Activity: 448
Merit: 258
newbie
Activity: 9
Merit: 0
Scammed?? My order!!
https://shapeshift.io/#/status/b5ed3e10-792b-46bf-91b8-ef5547da378c

I have not received BTC in my wallet?? But it says money sent...!!

Scammed???

Did you contact their support yet? Seems like something went wrong but I doubt you are getting scammed. They are pretty responsive on Twitter so you could contact them on there.

I have already contacted them...I even contacted on Facebook but they are not replying..They are good to post promos but are not replying me. .??
Am I Scammed?

Same situation, bro.
Here is my order ID https://shapeshift.io/#/status/c8602887-164e-4bc5-9e77-0ad1f0e1d503
"Your Litecoin was sent." they sad... LOL
As you can see I sent them (with Exodus wallet) 0.69329604 BTC https://live.blockcypher.com/btc/tx/0992f0f16e6a1fe210414b93a7a654d5381f7a6c9051c39e653c87e4488da42c/
and they move them after 4 blocks https://live.blockcypher.com/btc/tx/790af296b9deb720a3159924a6ad37c67d54246756bb600250eefc532baf2e52/
so they spent my BTC very fast.
As you can see they had to send me about 51,5 LTC to this address https://chainz.cryptoid.info/ltc/address.dws?LNYqsf85anUbuuhQNmUoDSngrrbnHYoe8Z.htm
but they did not.
3 hours after the situation I send them support request #72326 and got only automatic email answer.
Now it has allready passed 55 hours from my support request and I still have no answer and of course no money.
Nice service guys... Very nice support. Bravo!
By the way I sent request at the same time to Exodus wallet support and they answered very fast - after 30 min (not automatic), tried to calm me down and explained the situation. They said "our exchange partner ShapeShift didn't send your Litecoins correctly. They will send your funds manually as soon as they can solve it. You don't need to worry. They are extremely responsive and professionals. Let me know when you hear back from them, please."
That is a high level support! They covered your ass, ShapeShift! Shame on you! Waiting for answer!

Update №1:
after 56 hours I finally got an answer in support ticket (I think after I posted here and Twitter):
Quote
You've been queued for a manual push payment of the LTC.  You'll receive a TXID and confirmation as soon as it is batch processed.  Thanks for using ShapeShift!
and on Twitter - to check my ticket for reply.
So now I am waiting... I will post if something changes.

Update №2:
after 85 hours I finally got my LTC.
As ShapeShipt support said - you should not open copy of request about same problem and you should not comment your own opened ticket since this will reset its place in the queue. If you follow these recommendations ticket will be handled in 48 hours, 72 hours max.
sr. member
Activity: 448
Merit: 258
Scammed?? My order!!
https://shapeshift.io/#/status/b5ed3e10-792b-46bf-91b8-ef5547da378c

I have not received BTC in my wallet?? But it says money sent...!!

Scammed???

Did you contact their support yet? Seems like something went wrong but I doubt you are getting scammed. They are pretty responsive on Twitter so you could contact them on there.

I have already contacted them...I even contacted on Facebook but they are not replying..They are good to post promos but are not replying me. .??
Am I Scammed?
legendary
Activity: 2198
Merit: 1989
฿uy ฿itcoin
Scammed?? My order!!
https://shapeshift.io/#/status/b5ed3e10-792b-46bf-91b8-ef5547da378c

I have not received BTC in my wallet?? But it says money sent...!!

Scammed???

Did you contact their support yet? Seems like something went wrong but I doubt you are getting scammed. They are pretty responsive on Twitter so you could contact them on there.
sr. member
Activity: 448
Merit: 258
Scammed?? My order!!
https://shapeshift.io/#/status/b5ed3e10-792b-46bf-91b8-ef5547da378c

I have not received BTC in my wallet?? But it says money sent...!!

Scammed???
full member
Activity: 728
Merit: 101
Bitcoin is the currency of this age
we have all been waiting for this, good  job at shapeshift.io you might, experiencing some delay,want to believ is traffic issue,you mad exchange easier and faster.
legendary
Activity: 1027
Merit: 1005
legendary
Activity: 2198
Merit: 1989
฿uy ฿itcoin
*looks at signature*
full member
Activity: 308
Merit: 100
why Eos token is disable?

when exactly get back to shapeshift?

All Shapeshift basically does is take your coins and trades on Poloniex.  If Poloniex goes down then Shapeshift does as well, but Shapeshift does a better job crediting deposits and such... (In other words Shapeshift does all the fucking with shithole Poloniex for you.)

If Poloniex takes something offline... Shapeshift goes too.

Why don't they use many exchanges at once to get best prices?

I'm sure changelly working with many exchanges.
legendary
Activity: 4004
Merit: 1250
Owner at AltQuick.com
why Eos token is disable?

when exactly get back to shapeshift?

All Shapeshift basically does is take your coins and trades on Poloniex.  If Poloniex goes down then Shapeshift does as well, but Shapeshift does a better job crediting deposits and such... (In other words Shapeshift does all the fucking with shithole Poloniex for you.)

If Poloniex takes something offline... Shapeshift goes too.
member
Activity: 65
Merit: 10
why Eos token is disable?

when exactly get back to shapeshift?
legendary
Activity: 1484
Merit: 1032
Please consider adding Bitcoinplus [XBC] to shapeshift.We are working on getting segregated witness activated.

Exchange https://poloniex.com/exchange#btc_xbc
Bitcointalk https://bitcointalksearch.org/topic/xbc-bitcoinplus-official-thread-1066201
Website www.bitcoinplus.org
Twitter https://twitter.com/bitcoinplusorg
Source https://github.com/bitcoinplusorg/xbcwalletsource
legendary
Activity: 2142
Merit: 1025
Hi,

just a little update on Pesetacoin

We've been added to slip44, allowing multi-currency wallets to support pesetacoin and be inter-operable with one another:
https://github.com/satoshilabs/slips/pull/87
Obviously, we would love to see PTC in Shapeshift
Team, community, price and volume is growing

full member
Activity: 322
Merit: 102
MOON.sx
Okey, I got reply on Reddit. They promise me to help. But... 2 hours and still nothing.
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