This is where I don't like how some of these casinos operate, especially in matters regarding communicating to a customer in matters regarding their account closure. Most of them never always give a proper reason why the account was banned/locked.
What is so hard with the saying "Hey Player X, we have banned your account because we discovered that you were involved in fraudulent activity A, B and C. On this day you did this and that, on the next day you did more manipulation" etc
Someone will obviously complain if they don't know why they were banned.
I've asked this on one of these threads and according to a representative of one casino, they couldn't give us any details because this could undermine their operation and make it easier for scammers. Imagine that! They won't even say how many accounts a person accused of multi accounting had because it's sensitive information.
I find it simply amazing that most of the scam accusations against casinos are by newbie accounts. I'm not saying all of them a liars but i'll bet more then half are full of shit. They open an accusation knowing full well they're cheating a casino is some way, shape, or form.
With that being said, OP you should probably send a PM to the casino rep on here so they can see your post. You may not be 1 of the shady users I just mentioned, just looks funny that almost all accusations are from newbies.
I feel like at least some of them deposit money to a crypto casino, get their account blocked/suspended and they google "xxx scam" like in this case it would be "sherbet scam" and one of the links to come up is bitcointalk scam accusation board, so they make an account and write a complaint. It's pretty understandable for people writing these posts to be newbies on bitcointalk.
Of course a lot of them will be scammers themselves, but we're here to help them get some recognition and at the very least an explanation of what was it that got them banned.
So, let's be transparent here, OP. The casino claims you've been withdrawing hundreds of USD before that one bet that was denied, yet you've posted that you've deposited $600 and were denied $1200.
What's the truth here? Did you post the screenshots this way to make it look like you were at a loss and make us defend you? Why did you lie about not being given any explanation by the casino?