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dezoel

legendary

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Leading Crypto Sports Betting & Casino Platform

Quote from: Solosanz on November 09, 2022, 02:25:55 AM

Quote from: asayoyaasa on March 21, 2021, 02:45:51 AM

Hi there, it's been three days since I can't log in to my account and my withdrawal is still held by your site. every time I ask support about my issue they just give me the same answer, which is "Welcome to Slotman!
Please note, that your account is at the verification stage. If additional information is required, the security department will contact you. Please, wait." Send me a PM for detail please @SlotmanSupport 10.5k JPY is not much for you, but in the last 3 days I can use that money for some random bsc token to invest lmao.

Since the representative already comeback after 2 years inactivity, I would like to know what's the conclusion about this complaint? have you let him to withdraw or you've confiscate his money because he's break your rules? if you not reply about this case, I doubt anyone will want to try your site considering you have poor customer service. It's useless if the casino has an interesting promotion but there's no active representative, it's not safe to gamble on your casino.

Their costumer representative is active and they responded to the query of @asayoyaasa according to what he wrote so I wouldn't call that poor but the only thing that boggles us is if the case is solved or not. Usually, if the casino is guilty of scamming, their official forum accounts will get tagged but the op of this thread didn't have any red/orange trust.

Maybe they are not guilty and the reason why they didn't pay the complainant is because they have done some violations and if you check the post history of @asayoyaasa, he also experience the same thing on other casinos but he said that he will never play on newer casinos again. Well that's great and let see if the problem persists.

SlotmanSupport

copper member

Activity: 26

Merit: 0

Quote from: Slow death on November 09, 2022, 06:09:54 AM

Quote from: Solosanz on November 09, 2022, 02:25:55 AM

Quote from: asayoyaasa on March 21, 2021, 02:45:51 AM

Hi there, it's been three days since I can't log in to my account and my withdrawal is still held by your site. every time I ask support about my issue they just give me the same answer, which is "Welcome to Slotman!
Please note, that your account is at the verification stage. If additional information is required, the security department will contact you. Please, wait." Send me a PM for detail please @SlotmanSupport 10.5k JPY is not much for you, but in the last 3 days I can use that money for some random bsc token to invest lmao.

Since the representative already comeback after 2 years inactivity, I would like to know what's the conclusion about this complaint? have you let him to withdraw or you've confiscate his money because he's break your rules? if you not reply about this case, I doubt anyone will want to try your site considering you have poor customer service. It's useless if the casino has an interesting promotion but there's no active representative, it's not safe to gamble on your casino.

Name: asayoyaasa
Posts: 650
Activity: 650
Merit: 159
Position: Copper Member
Date Registered: April 25, 2017, 02:03:37 PM
Last Active: October 01, 2022, 11:47:20 AM

he is not very active on the forum if you want an answer on how his case ended so I advise you to send him a PM and after he answers you can ask him to post here how his case ended or you can even post the conclusion here of his case.

Quote from: Kakmakr on November 09, 2022, 01:19:00 AM

I see the image you posted is linked to heroicaffiliatesmedia.com and not directly to Slotman.com, so I just want to know if you are just an affiliate member that are gathering referrals or are you actually someone working for Slotman.com support?

The latest inactivity on the forum is also a problem, so I reckon this casino is just a fly-by-night operation and not a professional business. The red flags are showing.. so be careful with this one..... let's have a close look at it for the future. Roll Eyes

I'll also wait for the OP's answer, he's been online but so far he hasn't answered what you asked him, this and other signs you mentioned are a big red flag that I hope people can see and avoid

yep, have sent him a DM, waiting for info

SlotmanSupport

copper member

Activity: 26

Merit: 0

Quote from: Solosanz on November 09, 2022, 02:25:55 AM

Quote from: asayoyaasa on March 21, 2021, 02:45:51 AM

Hi there, it's been three days since I can't log in to my account and my withdrawal is still held by your site. every time I ask support about my issue they just give me the same answer, which is "Welcome to Slotman!
Please note, that your account is at the verification stage. If additional information is required, the security department will contact you. Please, wait." Send me a PM for detail please @SlotmanSupport 10.5k JPY is not much for you, but in the last 3 days I can use that money for some random bsc token to invest lmao.

Since the representative already comeback after 2 years inactivity, I would like to know what's the conclusion about this complaint? have you let him to withdraw or you've confiscate his money because he's break your rules? if you not reply about this case, I doubt anyone will want to try your site considering you have poor customer service. It's useless if the casino has an interesting promotion but there's no active representative, it's not safe to gamble on your casino.

I've reached out to the guy in DM, will get to the bottom of it once he gets back to me.

with regards to poor customer service - it's a bit disingenuous to make a conclusion like this based on our presence (or the lack of) on this forum. If it wasn't safe to gamble on slotman, it would no longer be operating.

SlotmanSupport

copper member

Activity: 26

Merit: 0

Quote from: Kakmakr on November 09, 2022, 01:19:00 AM

I see the image you posted is linked to heroicaffiliatesmedia.com and not directly to Slotman.com, so I just want to know if you are just an affiliate member that are gathering referrals or are you actually someone working for Slotman.com support?

no, I'm from Slotman support

Quote

The latest inactivity on the forum is also a problem, so I reckon this casino is just a fly-by-night operation and not a professional business. The red flags are showing.. so be careful with this one..... let's have a close look at it for the future. Roll Eyes

fly by night operations usually don't stick around on the market for 3 years

SlotmanSupport

copper member

Activity: 26

Merit: 0

Quote

Just to clarify out, have you resolved out peoples issues outside of this forum complaints?

I've reached out to the guy that had an unresolved issue via DM. Once he gets back to me, will get to the bottom of the issue

Quote

Just like on that member above posted which its been a while and its not really that good on forgetting a thread and came back after a long time but since you've said that you're been active on other
mediums and do still able to handle or sustain out the business then that do surely counts.

for sure, we've always had our 24-7 support on chat and email.

Quote

Welcome back again and hopefully this time you would be actively posting when it comes to updates and other things like bonuses and promotions.
People on the community does really always prefer on having an active and fast response in towards queries and questions which i could say that its
a must for someone who do have crypto based business specially on gambling industry.

thanks! good to be back!

will update the intro section very soon, but in terms of news, we should have the sportsbook live quite soon, plus a load of new tournies and other bits. Will prep some information very soon!

Quote

Site design isnt that bad either..One thing, do you have plans on adding up a chatbox?

hehe it's something we're discussing about adding on almost a daily basis, but ideally we'll get that in after a slight redesign

Slow death

legendary

Activity: 3164

Merit: 1127

Leading Crypto Sports Betting & Casino Platform

Quote from: Solosanz on November 09, 2022, 02:25:55 AM

Quote from: asayoyaasa on March 21, 2021, 02:45:51 AM

Hi there, it's been three days since I can't log in to my account and my withdrawal is still held by your site. every time I ask support about my issue they just give me the same answer, which is "Welcome to Slotman!
Please note, that your account is at the verification stage. If additional information is required, the security department will contact you. Please, wait." Send me a PM for detail please @SlotmanSupport 10.5k JPY is not much for you, but in the last 3 days I can use that money for some random bsc token to invest lmao.

Since the representative already comeback after 2 years inactivity, I would like to know what's the conclusion about this complaint? have you let him to withdraw or you've confiscate his money because he's break your rules? if you not reply about this case, I doubt anyone will want to try your site considering you have poor customer service. It's useless if the casino has an interesting promotion but there's no active representative, it's not safe to gamble on your casino.

Name: asayoyaasa
Posts: 650
Activity: 650
Merit: 159
Position: Copper Member
Date Registered: April 25, 2017, 02:03:37 PM
Last Active: October 01, 2022, 11:47:20 AM

he is not very active on the forum if you want an answer on how his case ended so I advise you to send him a PM and after he answers you can ask him to post here how his case ended or you can even post the conclusion here of his case.

Quote from: Kakmakr on November 09, 2022, 01:19:00 AM

I see the image you posted is linked to heroicaffiliatesmedia.com and not directly to Slotman.com, so I just want to know if you are just an affiliate member that are gathering referrals or are you actually someone working for Slotman.com support?

The latest inactivity on the forum is also a problem, so I reckon this casino is just a fly-by-night operation and not a professional business. The red flags are showing.. so be careful with this one..... let's have a close look at it for the future. Roll Eyes

I'll also wait for the OP's answer, he's been online but so far he hasn't answered what you asked him, this and other signs you mentioned are a big red flag that I hope people can see and avoid

Solosanz

hero member

Activity: 952

Merit: 662

Quote from: asayoyaasa on March 21, 2021, 02:45:51 AM

Hi there, it's been three days since I can't log in to my account and my withdrawal is still held by your site. every time I ask support about my issue they just give me the same answer, which is "Welcome to Slotman!
Please note, that your account is at the verification stage. If additional information is required, the security department will contact you. Please, wait." Send me a PM for detail please @SlotmanSupport 10.5k JPY is not much for you, but in the last 3 days I can use that money for some random bsc token to invest lmao.

Since the representative already comeback after 2 years inactivity, I would like to know what's the conclusion about this complaint? have you let him to withdraw or you've confiscate his money because he's break your rules? if you not reply about this case, I doubt anyone will want to try your site considering you have poor customer service. It's useless if the casino has an interesting promotion but there's no active representative, it's not safe to gamble on your casino.

Kakmakr

legendary

Activity: 3542

Merit: 1965

Leading Crypto Sports Betting & Casino Platform

I see the image you posted is linked to heroicaffiliatesmedia.com and not directly to Slotman.com, so I just want to know if you are just an affiliate member that are gathering referrals or are you actually someone working for Slotman.com support?

The latest inactivity on the forum is also a problem, so I reckon this casino is just a fly-by-night operation and not a professional business. The red flags are showing.. so be careful with this one..... let's have a close look at it for the future. Roll Eyes

Hamphser

sr. member

Activity: 2604

Merit: 338

Vave.com - Crypto Casino

Quote from: SlotmanSupport on November 08, 2022, 01:13:03 PM

yep for sure, will be sure to reach out to anyone with any outstanding issues today and tomorrow. Hopefully everything should have already been sorted since most of the posts were from 2021

thanks for the heads up on the image, will fix this out now Cheesy

Just to clarify out, have you resolved out peoples issues outside of this forum complaints?

Just like on that member above posted which its been a while and its not really that good on forgetting a thread and came back after a long time but since you've said that you're been active on other
mediums and do still able to handle or sustain out the business then that do surely counts.

Welcome back again and hopefully this time you would be actively posting when it comes to updates and other things like bonuses and promotions.
People on the community does really always prefer on having an active and fast response in towards queries and questions which i could say that its
a must for someone who do have crypto based business specially on gambling industry.

Site design isnt that bad either..One thing, do you have plans on adding up a chatbox?

Agbe

legendary

Activity: 1022

Merit: 1341

Quote from: SlotmanSupport on December 10, 2020, 03:28:20 AM

Even though you link the image to the site, you would have at least written something to describe what the casino or the gambling site is all about, now as it is, I didn't understand anything. Although I visited the site through the Link provided from the image and the site is nice but there some review analysis need to be done. The company would have created the features of the company before asking or telling visitors to register but the first the sit showcase is the registration form and I believe that is wrong. Gamblers would like to see the games you have on the site before registration so that there would be no regret after registration because you have already seen the outlook of the games but whereby the person registered and sees that the games are not I
His favorites, then he has wasted time and energy.
And also the TOS of the bonus is not too favorable. Let it be that the 100$ bonus should be used totest run the site without depositing at first.

SlotmanSupport

copper member

Activity: 26

Merit: 0

yep for sure, will be sure to reach out to anyone with any outstanding issues today and tomorrow. Hopefully everything should have already been sorted since most of the posts were from 2021

thanks for the heads up on the image, will fix this out now Cheesy

seoincorporation

legendary

Activity: 3346

Merit: 3125

Quote from: SlotmanSupport on November 08, 2022, 12:31:07 PM

hey, we're still about. Looks like we completley forgot about our thread here.

With regards to our media channels, they've always been alive.

We've also revamped some of our bonuses, so feel free to drop in and have a look

It's good to see you back, you should fix the image on the first post of the thread, because it's showing an error. And another thing to do is to read the post of other users in the thread, some uses claim to have locked withdrawals and they wait more than 3 days without an answer from the support.

Is complex for the users to trust on a site who doesn't brings the right support, so, let's hope that change soon in your site.

SlotmanSupport

copper member

Activity: 26

Merit: 0

hey, we're still about. Looks like we completley forgot about our thread here.

With regards to our media channels, they've always been alive.

We've also revamped some of our bonuses, so feel free to drop in and have a look

Hamphser

sr. member

Activity: 2604

Merit: 338

Vave.com - Crypto Casino

Quote from: romero121 on March 21, 2021, 11:41:31 AM

Based on few users experience using slotman, it isn't fair in its operations. The site has come to usage by December and within few months time the team have backpacked and left. Whenever we get into any of the new gambling site, we need to be more careful depositing our hard earned money.

Looking upon the announcement thread itself one can get into conclusion about the legitimacy of the gambling platform. Here the very first post of the thread itself an image that is incomplete and not uploaded perfectly.

These are clear indications that these site shouldnt really be trusted at all.If there are issues and complaints about this place then it should really be tagged up.This is the main reason on why i dont really

tend to touch up newly built casinos just because of these kind of possible situations that you might be facing off.
*Abandoned thread
*No activity shown on their medium channels

This clearly shows on where this one is heading.

romero121

legendary

Activity: 3234

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Vave.com - Crypto Casino

Based on few users experience using slotman, it isn't fair in its operations. The site has come to usage by December and within few months time the team have backpacked and left. Whenever we get into any of the new gambling site, we need to be more careful depositing our hard earned money.

Looking upon the announcement thread itself one can get into conclusion about the legitimacy of the gambling platform. Here the very first post of the thread itself an image that is incomplete and not uploaded perfectly.

Jemzx00

hero member

Activity: 1498

Merit: 547

Top Crypto Casino

Quote from: Beparanf on March 21, 2021, 07:50:03 AM

Quote from: Finestream on March 21, 2021, 06:44:35 AM

What happen to the OP..?

There's no clear picture and details of this certain site, OP is not active anymore too, maybe they are not serious in running their business here, because if they are they will take care of the very important details.

They are not active even on all there social media account. There website is not updated anymore and looks like don't have a regular maintenance. The casino is either dying or abandoned already by the owner after crypto currency market price surge since Q4 last year. Maybe the owner decided to cashout all his cryptocurrency instead on continuing this business.

Looks like it, I was about to suggest contacting them on Telegram but all I've got is a Slotman Bot and it is not even on English but rather a Russian language bot. It also doesn't include any commands on it.

It might be that the team that handle this website is already gone and/or planning to abandon it due to having less traffic and players.

The support may also just be a bot since it always replies on a same pattern of "Welcome to Slotman! Please note, that your account is at the verification stage. If additional information is required, the security department will contact you. Please, wait." just as asayoyaasa.

I'm sorry for you're loss but I think that your chances of retrieving your funds is too slim right now.

Beparanf

hero member

Activity: 2954

Merit: 796

Quote from: Finestream on March 21, 2021, 06:44:35 AM

What happen to the OP..?

There's no clear picture and details of this certain site, OP is not active anymore too, maybe they are not serious in running their business here, because if they are they will take care of the very important details.

They are not active even on all there social media account. There website is not updated anymore and looks like don't have a regular maintenance. The casino is either dying or abandoned already by the owner after crypto currency market price surge since Q4 last year. Maybe the owner decided to cashout all his cryptocurrency instead on continuing this business.

BITCOIN4X

legendary

Activity: 1974

Merit: 1150

Quote from: Finestream on March 21, 2021, 06:44:35 AM

What happen to the OP..?

There's no clear picture and details of this certain site, OP is not active anymore too, maybe they are not serious in running their business here, because if they are they will take care of the very important details.

So far there is not much information on this site. They will no longer be active on Twitter after January 25.
Their last post on Twitter.

I am not surprised to see the situation of the new site left by its current owner. There is not much they can do if they cannot compete with other gambling site. This site need players to make a profit, without a lot of players they can't run the site in the long run. Finally, as it is common for users, all user fund are taken by the site owner.

If you click on an image that is no longer displayed on the OP, the URL will look like this. Is this still the same site?

Code:

https://slotman3.com/

Quote

Domain Name: SLOTMAN3.COM
Registry Domain ID: 2504985288_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.gandi.net
Registrar URL: http://www.gandi.net
Updated Date: 2021-03-18T11:52:36Z
Creation Date: 2020-03-19T12:46:21Z
Registry Expiry Date: 2022-03-19T12:46:21Z

Chikito

legendary

Activity: 2366

Merit: 2054

Quote from: Finestream on March 21, 2021, 06:44:35 AM

What happen to the OP..?

There's no clear picture and details of this certain site, OP is not active anymore too, maybe they are not serious in running their business here, because if they are they will take care of the very important details.

Maybe they want to close the business soon (it's just my assumption), when I look at a domain will be expired about next 5 month.

Quote from: SlotmanSupport on December 10, 2020, 03:28:20 AM

https://heroicaffiliatesmedia.com

Quote from: asayoyaasa on March 21, 2021, 05:40:05 AM

[After I submit my withdrawal request they reject it and several hours later I can't log in to my account anymore.

let's hope the support fixing your problem.

arwin100

hero member

Activity: 2632

Merit: 787

Jack of all trades 💯

Quote from: asayoyaasa on March 21, 2021, 05:40:05 AM

Quote from: Eureka_07 on March 21, 2021, 05:27:29 AM

It is odd that the OP is currently not availble now. The image he posted on this thread went off. Just what happened. Just to ask, did you ever withdrawn some of your funds before this latest withdrawal request? If so, how many times? I bet this is the first time... Their account here has been inactive for 2 months, personally I won't play on any site if ever their social media accounts aren't that active. Did you tried contacting them again through their support?

Yes, that is my first withdraw. I also made my first deposit on the same day. I tried contacting them several times in the last 2 days but they always give me the same answer that they still checking my account. After I submit my withdrawal request they reject it and several hours later I can't log in to my account anymore.

Looks like they already abandon this thread since look at the OP the image doesn't show anymore, I think they do that on the purpose so that they can safe exit and scam their users so maybe try to put warning post to others to avoid this site so that there's no other victim will show here posting some claim that they are been scam by them. Maybe you should start to move on now since you have a low chance to recover your money unto them since they are away from here already.

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