Topic: Soft Launch of Betbit.com Live Bitcoin casino 50% cash back up to 2 Bitcoins - page 5. (Read 25038 times)

To clarify how things went down:
I withdrew atleast 5x my deposit that did not go back to the site
I had over 400mbtc when my account was frozen, it was frozen for a couple of days.
I gambled these away on the slot that I first won it on, and I lost it on that same slot.
This is the slot that they later removed after being unable to reach the provider.
I have had no problems getting my withdrawals earlier, I am still coming out of this having "won" money.

Some things that I would have in the back of my head if you are thinking about gambling here:
1. They froze my account withdrawals, but did not freeze my ability to deposit/gamble during this time.
2. They froze my account because the slot was acting weird, but let me / other continue to play on the same machine.
3. Account withdrawals was frozen for several days
4. Support is very weird and slow, I had to ask for why my account was frozen, and was told it the case should be done in "48 hours", the time was atleast double.
5. No real clarification to me personally, just things posted here.

I would not say that the casino is in any way more shady than other casinos, it's the bussnies, and I am of course to be hold accountable for gambling it away when
it was frozen. Tho, for me, if you freeze withdrawals because you think a slot is faulty, you should freeze the slot aswell. And if you freeze one accounts withdrawals,
you should also freeze its abillity to play.


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Hello simpa1337,
Thank you for posting. I agree with your assessment of the situation. Please check the balance of your account. I don't think you have checked it in a few days.

So, did simpa1337 happened to withdrew all his winnings? Or you turned off his ability to withdraw and reported a possible rigged game to software provider. But after not receiving developments on your report, you simply removed the game and also denied simpa1337's frozen winnings as withdrawable?   
[/quote]

To clarify how things went down:
I withdrew atleast 5x my deposit that did not go back to the site
I had over 400mbtc when my account was frozen, it was frozen for a couple of days.
I gambled these away on the slot that I first won it on, and I lost it on that same slot.
This is the slot that they later removed after being unable to reach the provider.
I have had no problems getting my withdrawals earlier, I am still coming out of this having "won" money.

Some things that I would have in the back of my head if you are thinking about gambling here:
1. They froze my account withdrawals, but did not freeze my ability to deposit/gamble during this time.
2. They froze my account because the slot was acting weird, but let me / other continue to play on the same machine.
3. Account withdrawals was frozen for several days
4. Support is very weird and slow, I had to ask for why my account was frozen, and was told it the case should be done in "48 hours", the time was atleast double.
5. No real clarification to me personally, just things posted here.

I would not say that the casino is in any way more shady than other casinos, it's the bussnies, and I am of course to be hold accountable for gambling it away when
it was frozen. Tho, for me, if you freeze withdrawals because you think a slot is faulty, you should freeze the slot aswell. And if you freeze one accounts withdrawals,
you should also freeze its abillity to play.

So, did simpa1337 happened to withdrew all his winnings? Or you turned off his ability to withdraw and reported a possible rigged game to software provider. But after not receiving developments on your report, you simply removed the game and also denied simpa1337's frozen winnings as withdrawable?   

Hello Guys.

We do apologize to you simpa1337. Please understand we have been a target to some utterly brilliant exploits over the years. Everything to hijacking user sessions, 'man in the middle' attacks, etc.

Again, I am very sorry simpa1337 for putting you through this. You did win a significant amount, and we are happy that you did. Let's be honest, we are not too happy, but it's polite to say it. Better said that we are agreeable you won so much. It is beyond our control that we can not offer this game any further.

I would like to mention that before we turned off the ability to withdraw, simpa1337 already successfully withdrew about 5X his original deposit. The decision to turn off the ability to withdraw was the ever-increasing payouts through time and more gameplay. This was statistically divergent the longer he played. That's when we suspected something and had to take action.

Still no word back from the software provider. It makes our admin feel that we are not important to them, which seems to be true. It seems that the word about Chiliquest has gotten out there and we've had a significant increase in players who are winning a lot of funds with Chili Quest. We no longer suspect any malfeasance from simpa1337. It's no coincidence that other players having payout similar to simpa1337's.

As a result, we have removed the game from the list of available games. We believe there must be something wrong. It's not possible that we can leave that game available any longer. On average it's been a 5-50X deposit to withdraw ratio over extended periods of game-play.

We've checked everything on our end. We turned over every 0 and 1. We could not find any issues on our end. I can't help but wonder if the silence of the software provider means anything.

What happened to BETBIT.COM's "Bitcoin Sportsbook and Casino | INSTANT WITHDRAWALS !!!"? They said 48 hours to resolve your issue but until now nothing happened? It is either this sportsbook have a bad support or your account have hundred thousands in dollars that took them so long to review.

Instant withdrawals should be a must with the exception of very big amounts that needs more verification for anti-laundering purposes. I really don't understand why some sportsbook cannot comply with this.

You could have self-excluded for a week or month whilst waiting for this to be looked at ... if you ever come across a similar issue just temporarily close the account or self-exclude so you won't lose the balance whilst waiting for it to be recovered.

Of course it is my fault, but now its been a lot longer than the "under 48hours" which they said it would
take them to get back to me. I have still not recieved a response, nor is my withdrawal unlocked, it is still
closed by the admin. I might not have all the btc left, but i still have some in my balance.
Therefore, I would take some caution to this site. gl

This does happen from time to time when sites are using software that they did not develop.
Something strange happens or at least something that looks strange and because it is costing them money they want to talk to the developer to make sure it's legitimate.
I do get that.

The problem is if the developer / programmer is not responsive you (the player) are sitting there waiting for your money.

-Dave

Usually this happened to many other players as well but you should really do what they said, even if they do not solve your problems, you can put this into a scam accusation tab, in which they will get red tag if they really scam away your money. But the problem here is, they make your greed killing you, extend the time limit of withdrawal to make sure you gamble again, thought that you can win but thr result does not giving a good outcome like most players did. This is not they fault actually, if only you can wait just for a while here

Well, I dont know to be honest guys.
They hold my money for 4 days and told me that it would be resolved under 48 hours, double the time went.
Of course I gambled, like any other man. And of course I lost it. If they waited for it (like many other casinos do)
or if they where sincere about looking up "my statistic", I cant answer. Well atleast, now they know I can lose like any other.

Instant deposits, atleast if the winnings are not high. idk, you do you.

Hello ,
We will follow up soon. Security personnel are working on this case. Thank you for your patience.

Hello, the last couple of days I have been winning quite big on betbit. I have withdrawn and deposit quite a lot after the first win. Two days ago my account was locked beacause they wanted to confirm my winnings with the supplier of the slot, I am now awaiting response from the support team. (My first deposit was of 50usd in bitcoin, i have withdrawn 1700usd and am currently holding 400mBTC on the site).

Just wanted to post this here so I can update it after support gets back to me.

Nice forum!

if he wasn't able to withdraw you would see him posting again here in this thread , so most likely it was fine
haven't seen anybody complaining after the site came back , so probably all problems were solved within 3 days of that problem

I understand  , I just wanted to find out if he could make a payout now or already did it 

Yes, deposits and withdrawals were restored within a few hours of the site being restored. When you run a full btc node, you have to sync blocks not previously stored. This only took a few hours to complete. There have not been any further complications.

Hi! Did you solve your problem? Betbit told you something? It's very strange that they disabled deposits and withdrawals. I see that bookie is good, has instant transactions, but one issue, exactly your issue, can't go out my head. That's not good if bookie doesn't give your money back only because something happened due to their hardware problems. That's not good.

All issues have been resolved. It's was 5-6 hours after the site was restored that the wallets were working again.

Hi! Did you solve your problem? Betbit told you something? It's very strange that they disabled deposits and withdrawals. I see that bookie is good, has instant transactions, but one issue, exactly your issue, can't go out my head. That's not good if bookie doesn't give your money back only because something happened due to their hardware problems. That's not good.

Hello LUCKMCFLY, complete functionality. All deposits and withdrawals are instant. The only exception is if there is a wagering requirement from a bonus that you actively accepted. We found that players.

All players were able to instantly withdraw all of the funds without issue.

So deposits can be made and there is no problem with instant withdrawals? I have had a long time without entering my account, so everything is already guaranteed?