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Topic: solved - page 3. (Read 559 times)

newbie
Activity: 15
Merit: 0
September 14, 2023, 09:50:31 AM
#6
available bonus - https://prnt.sc/e6c-4lxldbAz

bet limit for EPL, ManchesterCity - https://prnt.sc/Qhs03kT9JMMl

legendary
Activity: 1946
Merit: 1026
In Search of Incredible
September 14, 2023, 09:32:19 AM
#5
~snip~
I don't know how to address the issue. But FortuneJack is a reputable betting site, they will have some reasonable explanation of this issue. Were you able to bet more than $280 on sports betting in a single bet before receiving the cashback bonus? I think their representative has missed to read your post in their ANN thread. You should send them a PM with the link of this thread.

BTW, as CryptSafe has said above. You have to provide some evidence here, as an example: the screenshot of your account bonus page.
sr. member
Activity: 728
Merit: 421
September 14, 2023, 09:28:50 AM
#4
OP I understand your pain but to be frank with you I really can not tell if this accusations of yours are real or fake because I can not see anything that proves you are saying or making a case with fortune Jack casino. All you have written are mere articles without back up to prove your points.

I will advise you provide proof or facts backing up your accusations claims against fortuneJack casino. I see you are a newbie and can not upload pictures but you can still drop the link to the pictures here if you want the platform to look into your case otherwise it will just end up in speculations.
newbie
Activity: 15
Merit: 0
September 14, 2023, 08:56:28 AM
#3
Cashback bonus on my 3rd deposit 20%
Fortunejack does not immediately credit the bonus to your balance. He awards a bonus in the form of “free money”. This money still needs to be bet and only if you win, the money will be transferred to the balance.
Have you checked the terms of the bonuses properly before taking it? Probably, you have lost your deposit in sports betting and received the 'free money' as cashback, which can be used in sports betting only with at least 1.40× odds.

~snip~ it credits this same bonus money, but makes the possible maximum bet less than the bonus amount! And after this, the bonus cannot be used because a message pops up that the bet size is too high!
279.6 USDT isn't a big amount, FortuneJack accept a bigger bet than this in sports event. Are you limited by the sportsbook odds provider of FortuneJack? Can you share the screenshot of the error message which isn't allowing you to place the bets on the sports event?

My maximum bet is very small. Much less than the freemoney bet. This is probably some kind of limitation. But it only appeared when I received this bonus!

I ask fortunejack to do something about this!
because such a situation makes it impossible to use my cashback! It's in my account now, but I can't use it!
If it were possible to split it, then I would be able to place bets and spend the bonus.

No matter how you describe it, for me it looks like this - I made bets, everything was fine. As soon as I received the bonus, they made conditions for me not being able to use it. Deception? or coincidence?
legendary
Activity: 1946
Merit: 1026
In Search of Incredible
September 14, 2023, 08:06:50 AM
#2
Cashback bonus on my 3rd deposit 20%
Fortunejack does not immediately credit the bonus to your balance. He awards a bonus in the form of “free money”. This money still needs to be bet and only if you win, the money will be transferred to the balance.
Have you checked the terms of the bonuses properly before taking it? Probably, you have lost your deposit in sports betting and received the 'free money' as cashback, which can be used in sports betting only with at least 1.40× odds.

~snip~ it credits this same bonus money, but makes the possible maximum bet less than the bonus amount! And after this, the bonus cannot be used because a message pops up that the bet size is too high!
279.6 USDT isn't a big amount, FortuneJack accept a bigger bet than this in sports event. Are you limited by the sportsbook odds provider of FortuneJack? Can you share the screenshot of the error message which isn't allowing you to place the bets on the sports event?
newbie
Activity: 15
Merit: 0
September 14, 2023, 06:58:55 AM
#1
Fortunejack scam me for 279.6 usdt

Cashback bonus on my 3rd deposit 20%
Fortunejack does not immediately credit the bonus to your balance. He awards a bonus in the form of “free money”. This money still needs to be bet and only if you win, the money will be transferred to the balance.
Fortunejack figured out how to deceive its users (perhaps this is an unaccounted for situation) - it credits this same bonus money, but makes the possible maximum bet less than the bonus amount! And after this, the bonus cannot be used because a message pops up that the bet size is too high! Also, you cannot split the bonus into parts.

I wrote to the casino support asking why you apply restrictions to bonus money? And you create a system in which you are, in fact, a fraudster! But I never received a clear answer.
I lost a large amount of money and I am entitled to this bonus!
I also asked Fortunejack to resolve this issue and suggested several options for a solution:
1. cancel the maximum bet limit on bonus money
2. credit bonus money to the balance with the requirement of a 1x wager - in fact, these are similar conditions, only there I will be able to place bets at 0.5USDT and although it will be terribly uncomfortable, it will be possible to take advantage of my bonus!

Fortunejack replied that everything was according to the rules and that nothing could be done!

I want to clarify that it is normal if the office wants to limit the size of the bet or refuse a bonus. But in this situation, the bonus was offered to me and at the moment when I activated it, they promised it to me! And what Fortunejack did was a bonus scam! He kind of gave it to me, but at the same time it’s impossible to use!

Fortunejack does not need to look for someone to blame on a third party! There are only two sides: Me and the Casino. And in the example I described, the casino created the conditions under which fraud with a bonus occurs on the part of the casino!
I offered you honest options to solve the problem!
Now it remains for the casino side to decide what to do - you can do evenly as I wrote to you above. Or you can use this scam to enrich yourself!
Your reputation will depend on your decision!

Bonus amount 279.6USD
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