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Topic: [SOLVED] Adkinsbet scammed me 66.3mbt (Read 928 times)

member
Activity: 272
Merit: 41
December 18, 2020, 11:48:01 AM
#67

Can you put [SOLVED] at the beginning of the subject?
Thanks.

Done!

This topic is now locked.

Once again, thanks a lot everyone who help solving this issue
copper member
Activity: 94
Merit: 77
Adkinsbet.com - Sportsbook
December 18, 2020, 10:31:15 AM
#66
Hello,
Good to see that you have received your funds.
We saw that it was very busy in the blockchain network, so the confirmation took a little longer. Congratulations with your winnings.
Can you put [SOLVED] at the beginning of the subject?
Thanks.
member
Activity: 272
Merit: 41
December 18, 2020, 09:13:59 AM
#65
Update: Funds have just reached my wallet

Many thanks to Steamtyme & Royse777 for their help solving this issue.

Many thanks to Adkinsbet representative for his cooperation as well.

Will let Adkisbet to have the last words in case they want to add something and will lock topic after that.

Once again, many thanks to all users who tried to solve this issue!
member
Activity: 272
Merit: 41
December 18, 2020, 06:45:10 AM
#64
Hi spyrosc200,

I just have send you a PM.
Your withdrawal is processed Smiley
Please confirm here so we can lock the topic.

Hi Adkinsbet,

Trasaction is still uncormirmed though.

Once it is cormirmed and funds are into my wallet, will update the topic.

Hope funds reach my wallet today so that i can lock topic today Smiley

copper member
Activity: 94
Merit: 77
Adkinsbet.com - Sportsbook
December 17, 2020, 01:18:51 PM
#63
Hi spyrosc200,

I just have send you a PM.
Your withdrawal is processed Smiley
Please confirm here so we can lock the topic.
member
Activity: 272
Merit: 41
December 16, 2020, 02:47:05 PM
#62
~snip~
Glad we could get this resolved. If you want you can lock the topic after you confirm the receipt of payment as you said. This can be done from the bottom left of the screen below the topic posts.


Yeah, will close this thread once payment is confirmed.

According to Adkinsbet, withdrawal should be processed today.

I am very happy for the nice ending.

P.S Thanks a lot for the support mate, appreciated
legendary
Activity: 1540
Merit: 2036
Betnomi.com Sportsbook, Casino and Poker
December 15, 2020, 11:15:35 PM
#61
~snip~
Glad we could get this resolved. If you want you can lock the topic after you confirm the receipt of payment as you said. This can be done from the bottom left of the screen below the topic posts.

@AdkinsBET, I will suggest adding some clause in your terms and conditions just to make things very clear that if a client verbally abuse or spread abusing words against your brand then the consequence could be freezing their account without any payout or such things. I have never seen such terms but since this whole thread was about this, I think it should have a clause in your terms. It will avoid future incidence like this.
I have to disagree. I suggest they perform some training within their organization regarding customer retention, and situation de-escalation. This could have all been solved by a simple

"Sorry for the inconvenience caused while we investigated your account. This is necessary for us to provide a safe and fun platform for all. We have sent your final payment request."

"We understand this situation was frustrating, but we kindly ask that you remove your negative and disparaging comments against our business. Failure to do so will result in you no longer being able to deposit or play on our platform. Hope to see you back."

Either way they can run their business as they see fit; I just feel this was unnecessary.

Good luck to all parties involved.
member
Activity: 272
Merit: 41
December 15, 2020, 03:31:04 PM
#60
Following our mutual agreement with Adkinsbet, i have removed all negative posts from Adkinsbet topic.

Have also removed the negative trust from Askinsbet as well.

Red flag will not be shown as this topic will not be accepted from a DT member.

Have sent Adkinsbet my bitcoin address to sent me the 66.3mbtc.

Once received, will update this topic and case should be consider closed.
legendary
Activity: 2464
Merit: 3878
Visit: r7promotions.com
December 15, 2020, 02:41:56 PM
#59
I am new to bitcoin world and thought that wasn't that secure to give my address, obviously was wrong though.
Maybe it was not, I heard that the forum PM does not have encryption but never verified it so, you always have something in mind that may be admin or anyone with admin access can see your PM.

But sending the address via at least will help you to prove that you indeed sent them a bitcoin address, and they paid the amount to you if any further unhappy moments by any chance raise (I am sure it won't by the way.).

Take care yourself and good job Adkinsbet team.
member
Activity: 272
Merit: 41
December 15, 2020, 02:15:16 PM
#58
Very pleased to see that you both agreed in a mutual understanding and things are working out now.

@AdkinsBET, I will suggest adding some clause in your terms and conditions just to make things very clear that if a client verbally abuse or spread abusing words against your brand then the consequence could be freezing their account without any payout or such things. I have never seen such terms but since this whole thread was about this, I think it should have a clause in your terms. It will avoid future incidence like this.

My only concern is why i should PM you my btc address.
Shouldn't be easier if you unlock my account and let me withdraw in a normal way?
Accept the option they left for you. Give them and address via PM. Solved :-D

I will mate, thanks a lot once again for support.

I am new to bitcoin world and thought that wasn't that secure to give my address, obviously was wrong though.
legendary
Activity: 2464
Merit: 3878
Visit: r7promotions.com
December 15, 2020, 02:00:42 PM
#57
Very pleased to see that you both agreed in a mutual understanding and things are working out now.

@AdkinsBET, I will suggest adding some clause in your terms and conditions just to make things very clear that if a client verbally abuse or spread abusing words against your brand then the consequence could be freezing their account without any payout or such things. I have never seen such terms but since this whole thread was about this, I think it should have a clause in your terms. It will avoid future incidence like this.

My only concern is why i should PM you my btc address.
Shouldn't be easier if you unlock my account and let me withdraw in a normal way?
Accept the option they left for you. Give them and address via PM. Solved :-D
member
Activity: 272
Merit: 41
December 15, 2020, 01:18:38 PM
#56
I spoke to management about the situation. The story has two sides. Management stands for its position, and you for yours.
However, they have given me permission to resolve this issue. In principle, we don't have to do that through a PM, we can discuss it here and then handle it through a PM.
Management's requirement is that all negative messages should be removed because they contain allegations that cause unfair image damage to the site.
You had already created a flag, which may not be a good idea to do this right away. This should also be removed. If these negative messages are removed, Adkinsbet will transfer the remaining amount to your wallet.
I think you'd better send that address via a PM.
I think this solution is fair for both parties.

I agree with the proposed solution.

To summarize:
1) I remove red flag
2) I remove negative messages in your topic
3) You pay my 66.3mbtc

My only concern is why i should PM you my btc address.
Shouldn't be easier if you unlock my account and let me withdraw in a normal way?
copper member
Activity: 94
Merit: 77
Adkinsbet.com - Sportsbook
December 15, 2020, 11:39:53 AM
#55
I spoke to management about the situation. The story has two sides. Management stands for its position, and you for yours.
However, they have given me permission to resolve this issue. In principle, we don't have to do that through a PM, we can discuss it here and then handle it through a PM.
Management's requirement is that all negative messages should be removed because they contain allegations that cause unfair image damage to the site.
You had already created a flag, which may not be a good idea to do this right away. This should also be removed. If these negative messages are removed, Adkinsbet will transfer the remaining amount to your wallet.
I think you'd better send that address via a PM.
I think this solution is fair for both parties.
member
Activity: 272
Merit: 41
December 15, 2020, 07:52:07 AM
#54


Thanks for the support Royse777, appreciated the fact that you read all those pages.


Quote from: AdkinsBET link=topic=5299499.msg558304[btc
56#msg55830456 date=1607988212]
Hello!

@royse777
We are glad you tried our site  Cheesy
We appreciate your honest opinion. If someone says and shouts out of frustration and emotion, it must be justifiable.
If we had closed his account, and he'd voiced things like that afterwards, this would have been understandable.
When he was our customer without any problems, and we had already paid him twice, he decided to accuse Adkinsbet of having paid dogs in the topic. That came out of nowhere.
You really can not make any false accusations like that. In any company worldwide there would be sanctions with this.
There are even countries, where you can go to jail for this or at least being sued in court.
Tomorrow I have a meeting with management about this, they have indicated to me that Adkinsbet is open to a solution.
If several DT users believe that Adkinsbet did not act correctly and made the wrong decision, we will pay this user as well.
At this point, management still supports its decision, as they believe the integrity of the service has been compromised (which is also stated in the terms and conditions).
We also indicated in the previous post that we are open to discussion and a solution is certainly possible, but Spyros200 will have to communicate in a respectful manner.




Need to clarify some things:

1) The discussion about ''paid dogs'' started when i post the comment below at 24 November.

Proof: https://bitcointalksearch.org/topic/--5290408

Your actions actually proved that what i wrote was correct as at the end you paid the disputed bets.

Meanwhile though, 20+ people who acted as a team, attacked me and called me a liar, a cheater, an alt account, a manipulator, some even claimed that police should come at my door as i am responsible for your DOS Attack(!), all those accusations only due to the post above!

This is when discussion escalated and i called them ''paid dogs''.

What i want to point out is that my reactions weren't out of noware as you claim.



2) As said, the escalated discussion took place at 24th November.

All my succesfull withdrawals were after that day.

I requested a small withdrawal at 24th November, followed by another one at 26 November that was received at 27th November.

Proof: https://imgur.com/a/4ypHq2o
   
So basically i withdrawan succesfully 2 times after the escalated discussion. What i received though was actually my initial deposits plus 31mbtc (30% of my total profit).

The issues started at the 3rd withdrawal requested at 1st December. The 3rd withdrawal was the biggest one, 66.3 profit.

What i want to point out is that delays started at 3rd and biggest withdrawal.

Prior my 3rd and biggest withdrawal, everything was ok even though my previous withdrawals were requested after the day of the escalated discussion about ''paid dogs''.

You should also admit that i was never given a clear answer why there was a delay with my 3rd withdrawal.

At first my account was ok, later there were found some irregularities as some arbitrage bettors placed bets on same evens but on DIFERRENT lines (later you admitted that i had nothing to do with them), later extensive KYC was needed, later my emails were ingnored etc.

Suddenly, at 9th of December, 8 days after my withdrawal request and 15 days after the escalated discusion, the post about ''paid dogs'' is taking a major role in this story. For 8 days, you never mention ''paid dogs'' in our conversation

P.S It is good to hear that today you will re-examine this case with management. Already some experienced users suggested that i should get paid, confident more will follow as the time goes by.



legendary
Activity: 2464
Merit: 3878
Visit: r7promotions.com
December 14, 2020, 07:46:01 PM
#53
@royse777
We are glad you tried our site  Cheesy
You are most welcome.

Quote
If someone says and shouts out of frustration and emotion, it must be justifiable.
If we had closed his account, and he'd voiced things like that afterwards, this would have been understandable.
When he was our customer without any problems, and we had already paid him twice, he decided to accuse Adkinsbet of having paid dogs in the topic. That came out of nowhere.
I really would not suggest you not to pay him just because he acted arrogant. That's completely different from his wins from the bets and getting paid.

Quote
You really can not make any false accusations like that. In any company worldwide there would be sanctions with this.
There are even countries, where you can go to jail for this or at least being sued in court.
Maybe the law and the culture I live is different than those countries. Yes, I read celebs sues news agencies to spread fake news against them, big institution goes against another institute or a big names because of some silly talks etc, these are entertaining to read. Maybe they made a name already and defending the name.

But in your case you are still in the progress of making a name, a brand. If you really make this words a big issue and deny to pay then it will really look bad to others in the community. You made a good impression and I would suggest not to damage it.

I hope you guys reconsider and be easy against the accuser. Solve it as you are not losing anything significant at all. It's too late here, I will kiss my bed :-D
copper member
Activity: 94
Merit: 77
Adkinsbet.com - Sportsbook
December 14, 2020, 07:23:32 PM
#52
Hello!

@LEVSKI7
We asked you several times to enter your personal details in your account and send your identification and proof of address, to complete the KYC.
But you are not providing us any information at all, all you Email to us is: SEND MONEY
We can not solve situations if you refuse to cooperate

@royse777
We are glad you tried our site  Cheesy
We appreciate your honest opinion. If someone says and shouts out of frustration and emotion, it must be justifiable.
If we had closed his account, and he'd voiced things like that afterwards, this would have been understandable.
When he was our customer without any problems, and we had already paid him twice, he decided to accuse Adkinsbet of having paid dogs in the topic. That came out of nowhere.
You really can not make any false accusations like that. In any company worldwide there would be sanctions with this.
There are even countries, where you can go to jail for this or at least being sued in court.
Tomorrow I have a meeting with management about this, they have indicated to me that Adkinsbet is open to a solution.
If several DT users believe that Adkinsbet did not act correctly and made the wrong decision, we will pay this user as well.
At this point, management still supports its decision, as they believe the integrity of the service has been compromised (which is also stated in the terms and conditions).
We also indicated in the previous post that we are open to discussion and a solution is certainly possible, but Spyros200 will have to communicate in a respectful manner.


legendary
Activity: 2464
Merit: 3878
Visit: r7promotions.com
December 14, 2020, 07:09:17 PM
#51
Hey bud thanks for pointing out something to me.
but why is he taking it so easy about Spyros accusing Adkinsbet of hiring paid dogs to post?
You really can not make accusations like this. With such accusations, there are always consequences.
If this is what I was missing then I did not miss anything at all. When someone is frustrated, in bad mood, in arguments - these sorts of words cam easily come out.

You guys remember how I reacted against TMAN but later I have deleted those posts and that bad mood does not mean if I had any business with TMAN then I would not pay him or he would not pay me.

Adkinsbet already paid Spyros 2 times without any problems. If they want to scam him, they would not have paid him that money as well, don't you think?
I fairly believe this is not much money to make the name bad but if this was denied because of cheating (creating multi account, abusing free offers, bonus, placing bets by taking advantages of any system error, injecting any script etc) then clearly there were no question if they could prove but just because someone used bad words, you will deny paying them from the business is not a valid reason.
sr. member
Activity: 958
Merit: 256
Betking.io - Best Bitcoin Casino
December 14, 2020, 06:23:33 PM
#50
I know Royse777 is a respected member of the forum. His arguments are correct, but why is he taking it so easy about Spyros accusing Adkinsbet of hiring paid dogs to post?
You really can not make accusations like this. With such accusations, there are always consequences.
Adkinsbet already paid Spyros 2 times without any problems. If they want to scam him, they would not have paid him that money as well, don't you think?
That seems to me to be a fairly serious accusation that can lead to major image damage. Surely the terms and conditions state that an account can be closed if the integrity of the service is violated?
legendary
Activity: 2464
Merit: 3878
Visit: r7promotions.com
December 14, 2020, 06:00:03 PM
#49
I have been asked to leave an opinion on this accusation. I would not mention the username unless they feel comfortable. Since I am here let's start with a long due that Adkinsbet have from me.

I completely forgot to say them a thanks for the free balance they sent me on my account a few weeks ago. I have used it and even doubled it before withdrawing them. Everything was plain and smooth however the settlement time for the winning bet was too long which I did not like and perhaps this is the reason I never have them in mind to continue, the site was slow too. Forget about good or bad, thanks Adkinsbet to give me the free bet to try your system.

I really hate involving in such things, the involvement against sportsbet.io is still a bitter experience for me. Anyway, let's talk about the accusation now.

Paid dog, insults, offence, this, that - let's keep them aside and talk only about the bets and groups.
According to Adkinsbet/their customer service:
- There are no problems with the bets.
- There are suspected group/groups who might be doing arbitrage but in different market.
- spyrosc200 has not connection with the group.

We informed spyrosc200 a few days ago that his bets and account were valid, and we can confirm that he has nothing to do with the group of scammers.
Where is the problem then to pay him the money?

Quote
We do not tolerate false accusations from users, as this can cause serious image damage.
Which part is false from spyrosc200?

Quote
Spyros is welcome to engage a mediator, and if we prove wrong, we will be happy to pay this 66.3 mBTC
Which part to prove wrong?

---------------------------
I am sure that I have not missed any important point and if I really did not miss then why can't I see anything yet which is stopping you (AdkinsBET) to pay spyrosc200?

You really need to pay spyrosc200.
member
Activity: 272
Merit: 41
December 14, 2020, 09:07:07 AM
#48
As for the user spyrosc200: We found evidence that this user might be involved in this professional gambler group. However, because we only want to make a judgment after sufficient evidence, we have taken the necessary time to investigate this.
We informed spyrosc200 a few days ago that his bets and account were valid, and we can confirm that he has nothing to do with the group of scammers.

We are a new bookmaker, right now we are behind our decision. We are of course open to solving this, if it turns out that our decision was not the correct one.
We do not tolerate false accusations from users, as this can cause serious image damage.

If experienced users or DT users have a different opinion than our current decisions, then we are certainly open to this and will also pay the user in question (under certain conditions).
I think everyone would agree that the moment you inflict serious image damage on a site, there are consequences.
Spyros is welcome to engage a mediator, and if we prove wrong, we will be happy to pay this 66.3 mBTC
You've said it yourself, the user did not violate your terms or cheat on your site. Obviously you should pay the player their money.

I'm not excusing spyrosc200's behavior, they are abrassive insulting and clearly looking to fight and argue in that manner. Is it justified, to some extent yes, in my opinion. They have been investigated (which there is no problem) they complied, then they were strung along and finally cleared of wrong doing but were still punished through confiscated funds.

This is not the way to make a name for your new business. It looks unprofessional to confiscate winning bets because the "cleared of wrongdoing" user became upset and belligerent after the fact and drew public attention to the fact. I have no problem with you closing their account and not doing business with them in the future; that is reasonable and well within your rights as a business. This should be done after you pay out the balance.

Well said mate, thanks for the support.

Have i called ''paid dogs'' a group of 20+ people who as a team attacked me and called me a cheater, a manipulater, a DOS attacker due to post below?

https://bitcointalksearch.org/topic/--5290408

Yes i did.

Was i correct though? Yes, as Adkinsbet admitted they paid those bets in question and kicked the user which is what i wrote and got attacked from those 20+ users!

Did any of those 20+ users apologized to me even though i was correct? Noone!

In fact, some of those who attacked me as team, not only they never apologized but they are here once again defending Adkinsbets decision to confiscate my winnings!



Is it fair? Absolutely not!
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