I'm john from the unioChange team
I would like to explain what happened with this customer in detail with the inclusion of screenshots showing what happened!
The user made many of our transfers and all of them were successful.. the last request was there was a problem with the dogecoin network and we told the user to wait or transfer to another currency via whatsup the second day the user asked via telegram to send him eth in exchange for dogecoin and we told him to do that for you Send us an email containing the eth wallet address from the email in your order and already sent the eth address to our email and we transferred the eth to it
Screenshots;
https://ibb.co/BzD930G
https://ibb.co/thpLCWy
https://ibb.co/02Vjtfy
https://ibb.co/BzD930G">https://i.ibb.co/K0ZJhTD/EEB6-CBB0-B185-4488-AF78-4-B06-C702-D671.jpg" alt=" EEB6-CBB0-B185-4488-AF78-4-B06-C702-D671" border="0">
https://ibb.co/thpLCWy">https://i.ibb.co/9vHZYCR/48-C68543-307-A-4237-97-E3-B76502-A12351.jpg" alt="48-C68543-307-A-4237-97-E3-B76502-A12351" border="0">
https://ibb.co/02Vjtfy">https://i.ibb.co/DWgDp7f/131-B3873-2-D2-E-496-F-B886-AA0-FC493-E596.jpg" alt="131-B3873-2-D2-E-496-F-B886-AA0-FC493-E596" border="0">
And where is the proof that "he asked you guys to send ETH"?
Where is the proof that you told him to send you his ETH Wallet?
I believe The proof you have submitted can be manipulated.
Anyone can make proof like this by mail spoofing.
If we are frauds, why did we complete the previous orders of the customer? Also, if we are frauds, why waste our time defending ourselves? Attached is a link showing a video of the customer's email
https://streamable.com/kn184f