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Topic: [SOLVED][CRYPTOPIA] Pending Deposit 2 Weeks since I created the ticket - page 2. (Read 353 times)

sr. member
Activity: 2156
Merit: 323
It's kinda hard mentioned a users who never had a problem with funding, trading, or support system. Lots of worry out there about Cryptopia recently. Stay safe Cryptopia Exchange!
hero member
Activity: 2716
Merit: 552

How many complaints does cryptopia wants before they do something?
It's clear that they aren't doing anything regardless of how severe and urgent the situation has been for months straight. If they aren't suffering from insolvency, then hiring more staff would be a good start.

It would allow them to swoop through their backlog much quicker, but they don't seem to be interested in that. It all comes down to how much of a cheapskate they are, which just like months ago, should have been a red flag for people.

Its funny how Cryptopia let this happen to the costumers when costumer service must be the priority in every businesses. I know it isnt a scam or something, they just lack of enthusiasm to serve their customers, all they think about is the profit that they get from their business.
I guess with all these negative reviews against them, people will gradually withdraw from their Exchange.
legendary
Activity: 1526
Merit: 1179
I'd recommend decentralized exchange since most exchange have problem, especially on altcoin trading and for big trader even though use decentralized exchange looks complicated.
That would be a perfect outcome, especially if people did that on a larger scale, but it's already enough to just stop using these shitty exchanges and just focus on Binance and similarly capable exchanges run professionally.

Solution is easier than people think it is. Roll Eyes

How many complaints does cryptopia wants before they do something?
It's clear that they aren't doing anything regardless of how severe and urgent the situation has been for months straight. If they aren't suffering from insolvency, then hiring more staff would be a good start.

It would allow them to swoop through their backlog much quicker, but they don't seem to be interested in that. It all comes down to how much of a cheapskate they are, which just like months ago, should have been a red flag for people.
full member
Activity: 759
Merit: 105
Cryptopia is gaining a lot of attention somehow because of their fail services and by waiting at almost week will tell you that your hope is not really helping you should do something but then again you can't do anything since it was the exchanges problem. How many complaints does cryptopia wants before they do something?
hero member
Activity: 714
Merit: 528
Sometimes it gets stuck if someone is using VPN to access cryptopia I've experienced it and you need to be clear to process the withdrawal request so the moderators of cryptopia didn't look on your account as suspicious the way it was programmed by default.

Or Gbyte is just having an issues.
Well, it seems like a lot of people are having an issue with Cryptopia, especially Gbyte deposit
https://bitcointalksearch.org/topic/cryptopiaexchange-holding-bytebal-deposits-take-caution-while-depositing-3365541
Their support gives the same reply too, simply need to wait as their team are investigating it further.

It does seem like that Byteball wallets are fine and are active looking at their coininfo page. So I'm not entirely sure what's causing this. Perhaps it is because of their wallets lagging behind, there is nothing to confirm that, however.
Their coininfo page shows the current block height for each of their coins, it seems Gball are in sync though, so technically if everything is ok OP's Gbyte along with others are inside Cryptopia's wallet.
copper member
Activity: 434
Merit: 278
Offering Escrow 0.5 % fee
Sometimes it gets stuck if someone is using VPN to access cryptopia I've experienced it and you need to be clear to process the withdrawal request so the moderators of cryptopia didn't look on your account as suspicious the way it was programmed by default.

Or Gbyte is just having an issues.
hero member
Activity: 2716
Merit: 552
I guess the problem is with the exchange.
I also have the same issue with Gbyte deposit to Cryptopia. Checked the wallet status at their coininfo and everything was fine. It has been 6 days now, I managed to contact them through Facebook and the admin there told me that the issue has been escalated by their technical support team. Its just so frustrating that youre not recieving any updates via ticket, its like your waiting for nothing.
hero member
Activity: 1666
Merit: 753
The only people that will able to credit you with your GBYTEs will be cryptopia.

Wait some more. That's pretty much all you can do, for now. 3 days is probably not enough for them to sort out this issue that seems to be affected others as well. I'd recommend that you be patient in the meantime and wait another ~2 weeks or so, they should be able to resolve this issue in the mean time if they're serious about it.

It does seem like that Byteball wallets are fine and are active looking at their coininfo page. So I'm not entirely sure what's causing this. Perhaps it is because of their wallets lagging behind, there is nothing to confirm that, however.
legendary
Activity: 3122
Merit: 1398
For support ➡️ help.bc.game

My intention to share this issue here is mainly to ask if any of you has the same experience, does your issue has been resolved? How long does it takes? Or Cryptopia do not solve this kind of issues?

3 days waiting is still a short period, well at least on my case and based on the average waiting time of people in general.

I have a SDRN deposit problem last month and it was successful but didn't reflect on my Crytopia SDRN wallet and it takes 5 days before they responded to my ticket. As usual, they will investigate but the best thing here, I only wait less than 24 hours after they respond and my balance reflected to my wallet. They not respond that the problem is solved now. I just noticed it because Im kind of in a hurry because I really want my SDRN to be credited.
legendary
Activity: 2044
Merit: 1030
I'm looking for free spin.
I had the same issue before and contacted them but never receive any response from them and my issue never solved. I heard that the support of cryptopia is nearly same as yobit support that is why I stop complaining about the altcoin that I deposit before also the other coins that I can't withdraw are still stock in my cryptopia account.
I suggest you if ever you can chat on their page try to contact them there.
hero member
Activity: 1036
Merit: 520
It is not only you , i have made 0.578 Gbytes deposits almost 5 days ago , submitted a ticket , posted in their thread ( https://bitcointalksearch.org/topic/m.35258102)  , but not any respond!
The thing is in the coininfo they says gbyte wallet works ok but it seems not!
sr. member
Activity: 1400
Merit: 268
Fully Regulated Crypto Casino
Check whether Cryptopia wallet are currently lagging behind or not.
https://www.cryptopia.co.nz/CoinInfo/
From my understanding, most of Cryptopia Deposit problem are because their wallet lagging behind from the Network, making your coins technically not appreared on their wallet yet.
Besides that, you either can wait update from Customer Support or post your issues on their ANN topic
https://bitcointalksearch.org/topic/cryptopia-cryptocurrency-platform-services-and-development-1669443


The GBYTE wallet seems all fine, its status is active and no other notification/note related to wallet maintenance/lag,
But thank you for yout advice I've posted my issue on cryptopia thread.
hero member
Activity: 714
Merit: 528
Check whether Cryptopia wallet are currently lagging behind or not.
https://www.cryptopia.co.nz/CoinInfo/
From my understanding, most of Cryptopia Deposit problem are because their wallet lagging behind from the Network, making your coins technically not appreared on their wallet yet.
Besides that, you either can wait update from Customer Support or post your issues on their ANN topic
https://bitcointalksearch.org/topic/cryptopia-cryptocurrency-platform-services-and-development-1669443
sr. member
Activity: 1400
Merit: 268
Fully Regulated Crypto Casino
I have a pending/unconfirmed deposit to cryptopia I made the deposit on April 20th 2018, means it has been 3 days. Firstly their support response quickly but then they said that my issue will be investigated further. But they don't give any update untill now.



My intention to share this issue here is mainly to ask if any of you has the same experience, does your issue has been resolved? How long does it takes? Or Cryptopia do not solve this kind of issues?

Double check if the bitcoin transaction is confirmed or still pending in your online wallet or desktop wallet. If it is confirmed then contact their support team in telegram, facebook or twitter im sure they have those and ask for assistance. Another option is to wait till they back to you.

WTH are you talking about? You high or something?

By the way guys, quick update, finally they are investigating the deposit issue and the wallet is now on maintenance.



Quick update, 14 days since they began for investigating the byteball deposit issues, and still nothing happend.

Last Update :
My GBYTE balance is back, cheers,
Wish everyone who has the same issues, are all resolved.
Kindly check your cryptopia account guys


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