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Topic: Someone hacked my bittrex account - will I get the BTC back? - page 2. (Read 794 times)

member
Activity: 490
Merit: 12
Your chances of recovering your stolen bitcoin is very slim I think your password had been hacked thus gaining access to your account hacking of people's account had become a serious issues in the cryptos world even some exchanges had been a victim of hackers, ensure that you enable google authenticator linked to your mobile phone to prevent future occurrences.
jr. member
Activity: 482
Merit: 3
This is totally unusual, every time you login in your account a notification will be sent to your email. Not unless if someone gets access to your device used which is already logged in but it's less to happen.
You can track your coin with the address used to withdraw but there's minor chance or should I say zero chance that you will get back the lost funds.


You are 💯% right on this. It's a rare situation except it's been done by someone that knows him in and out.

Quite unforuntate the Bitcoin in the account is gone and gone for good.
hero member
Activity: 1582
Merit: 670
You must have contacted Bittrex immediately. Even if you haven't been through by now, just get back in there so you can get it back if your money is still there. This is a very bad thing, and hopefully no one lives such a bad thing.
full member
Activity: 546
Merit: 100
burst.money
I am suffering from same case and same problem . because I have also lost my hitbtc account . How can I feedback my account ? Please help anyone...
jr. member
Activity: 154
Merit: 1
if your account was hacked through the fault of the exchange itself, then of course you will get your coins back, but if you were hacked because of your own carelessness, then you will not get anything
jr. member
Activity: 70
Merit: 4
I find this very strange and there is something wrong. Everyone recognizes that the Bittrex trading platform has a high level of user protection, it has never been hacked or a major unfortunate incident. So I think you should send a support request to Bittrex Support and secure your email. And in this case do you have 2Fa security?
jr. member
Activity: 210
Merit: 1
and you used 2fa? because if you used 2 then no one would have hacked your record and everything would be ok. you should not deny your own security
sr. member
Activity: 826
Merit: 265
This is totally unusual, every time you login in your account a notification will be sent to your email. Not unless if someone gets access to your device used which is already logged in but it's less to happen.
You can track your coin with the address used to withdraw but there's minor chance or should I say zero chance that you will get back the lost funds.

More chances this is right as Op didn’t mentioned whats really happened about the account being hacked if the gadget or the computer he has using borrowed by other person and made the hacking,no one can tell.so i am pretty sure that the coins can’t be return back as this is a case of carelessness and nothing to blame but the owner itself.unless he can provide a proof that ti am wrong
legendary
Activity: 1624
Merit: 2509
Your aim shouldn't be to try to get your coins back (which won't work), but to find out HOW this happened.

Since you always received an email when logging in, the attacker obviously didn't have to login (or had access to your email account and deleted the mail).
The easiest way to circumvent a login is to steal the cookie stored in your browser after you login.


I'd gladly help you to find out (or at least limit the possibilities) of what happened.

In order to find this out, we need as much information as possible. If you are interested, start off with answering these questions:

  • What OS / browser are you using?

  • Do you have any shady browser extensions installed ? Can you name all ?

  • Did you check your computer for malware (i highly recommend doing this!) ?

  • Did you use the password for your email account anywhere else ?

  • Also, what kind of 2FA did you use ? Google authenticator, email, SMS ?
full member
Activity: 476
Merit: 100
This is so difficult and pathetic. It means the hacker has access to your email and Bittrex  platform at same time. As you earlier on pointed out Bittrex will send an email which you must confirm before having access to the bittrex platform. So if all your altcoin was converted to BTC and carted away by an unauthorized person, then i am afraid that money is gone for good rbut still continue with suppor
newbie
Activity: 51
Merit: 0
I always thought that this would happen to me. So far so good
member
Activity: 236
Merit: 10
This can only happen when someone have access to your account and email address. Bittrex is a good and well secured exchange. Do not be careless with your account. If your BTC is stolen there is no way you can get it back.
full member
Activity: 1330
Merit: 147
Look like someone knows your bittrex password and has an email password that you access to your bittrex account. Next time you can change the ability to log in to your bittrex account using Google Authonticator, this method is most difficult to steal your asset by someone except someone who can use your smartphone freely. For your bitcoin that has been lost, I guess it will be difficult to return to your account back, unless the person who stole your bitcoin returns it.
newbie
Activity: 24
Merit: 0
Sorry to say but its unlikely they will refund you Sad it is strange that 2fa didnt kick in so its worth mentioning that to them in the support ticket, but I wouldn't hold your breathe about getting your bitcoin back.
member
Activity: 420
Merit: 24
I guess you won't get back the btc that you lost. When it comes to these kinds of hack incidents, they'll gonna wash their hands off of this and blame you instead for not keeping your account secured from phishers or hackers.

Better stay away from these kinds of platforms that doesn't care about the welfare of their clients. There are still a lot of platforms that you can go trade cryptos. If you want to dispute then you can send email to support and ask them why didn't you get an email notification about the transaction made.

Make sure that your email is not compromised as well for future safety of your money and avoid clicking or visiting suspicious links.
full member
Activity: 616
Merit: 100
Try to check your spam email, sometimes the email goes to the spam folder. If your assets still exist, immediately contact Cust-service to temporarily freeze your account, then you can change the password along with Google Auth for security.
legendary
Activity: 3542
Merit: 1966
Leading Crypto Sports Betting & Casino Platform
This is totally unusual, every time you login in your account a notification will be sent to your email. Not unless if someone gets access to your device used which is already logged in but it's less to happen.
You can track your coin with the address used to withdraw but there's minor chance or should I say zero chance that you will get back the lost funds.


Yes exactly. Every time I login I get an email.

I got no email to verify login, or note the login, or the withdrawal. No idea what happened here.

It might be possible that they hacked your email account too, and just deleted the notification. Tell me that you did not link your Gmail or Yahoo account to your exchange account, because they are one of the hackers favourite accounts to hack.

Bittrex will just wash their hands on individual hacks, because they are covered in their ToS. These companies will only do something when there are a large hack and they stand to lose customers with the bad publicity, if they do nothing.  Roll Eyes
jr. member
Activity: 84
Merit: 1
Sorry to hear that, and best of luck to you.
member
Activity: 280
Merit: 10
I am using several exchanges for my coins and bittrex is one of the best i most trustful one i believe. They would help in any bad condition but i believe not yours. Because you let some one in to your account. I think you don't use google autenticator, do you? If you use it was impossible to steal from your wallet. Please upload the google autenticator to your smart phone and never face a bad thing like this one again..
full member
Activity: 1512
Merit: 129
Sorry for your lost. in order to save you from further hacking I will advice you to change your mail password. probably you even use the same password for your bittrex and email account. you said you use to receive mail when you login to your account but probably the hacker deleted the mail from your inbox. I dont know why he did that beside he doesnt need to. I do not think there is any chance that bittrex will help you get your coin back. since the coin has been transfered to a private wallet.
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