Sportbet.io lock my account. I cant play game or withdrawal

Maasdamer

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Quote from: Fortify on July 11, 2022, 06:11:46 AM

Quote from: hung1512c on July 11, 2022, 05:54:09 AM

Those 2 accounts I haven't used since 2019
But I was wrong and I accept

Then there is absolutely nothing left to discuss here and you should not even expect any further response from Sportsbet. At the very beginning you misled everyone here and left out this crucial part of "the story". You have used multiple accounts, it doesn't matter when they were created or how old they were. I don't understand why so many people here ignore how a terms of service works - just because you don't read them on a regular basis, often just assuming they are sensible legal policies, does not exclude you from being held to them if you agree to those policies at the sign up stage. As part of that it is clearly laid out that you cannot have multiple accounts, you had multiple accounts and abused a promotion then got blocked, end of story. Maybe you should lock or even delete this thread, as you now know were in the wrong.

Just keep kicking the guy on the ground, he admitted his mistake. WHo are you to lecture him any further? Get a life.

jkoil

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Nxt NEM

Quote from: hung1512c on July 11, 2022, 05:54:09 AM

Those 2 accounts I haven't used since 2019
But I was wrong and I accept

Here but if it is noticed that the loss of these accounts is common here and the problems are here but here when this provider here they are more than one There are reflections, but they come to the casino, but the welcome from here should not be abused.

South Park

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Quote from: hung1512c on July 11, 2022, 05:54:09 AM

Those 2 accounts I haven't used since 2019
But I was wrong and I accept

I see, it is quite common for people to lose track of the accounts they may create, and while in many cases this is not a problem, like when you create several emails with the same provider and there is not any problem at all, when it comes to casinos this is in fact a problem, as then the casino employees may think you are abusing their welcome bonuses even if that was not really your intention to begin with, so things have been clarified and it is probably time to close this thread.

Fortify

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Quote from: hung1512c on July 11, 2022, 05:54:09 AM

Those 2 accounts I haven't used since 2019
But I was wrong and I accept

Then there is absolutely nothing left to discuss here and you should not even expect any further response from Sportsbet. At the very beginning you misled everyone here and left out this crucial part of "the story". You have used multiple accounts, it doesn't matter when they were created or how old they were. I don't understand why so many people here ignore how a terms of service works - just because you don't read them on a regular basis, often just assuming they are sensible legal policies, does not exclude you from being held to them if you agree to those policies at the sign up stage. As part of that it is clearly laid out that you cannot have multiple accounts, you had multiple accounts and abused a promotion then got blocked, end of story. Maybe you should lock or even delete this thread, as you now know were in the wrong.

hung1512c

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Those 2 accounts I haven't used since 2019
But I was wrong and I accept

kotajikikox

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Quote from: hung1512c on July 11, 2022, 04:46:58 AM

Quote from: fiulpro on July 11, 2022, 12:25:24 AM

Thanks you. After talking to them, i know i have 2 accounts created in 2019 and haven't used it for a long time

That proves me wrong. Thank you everyone so much for helping me

P/s: sorry My english is bad Cheesy

So this means you already accept the fact that you violated their TOS? and you won't get your funds that had been locked?
or is there something that comes to agreement from the team and your side?
updating us here will help more to understand what will happen if there is something similar happens to others.

hung1512c

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Quote from: fiulpro on July 11, 2022, 12:25:24 AM

Hey
If they said you have multi-accounts then you need to make sure that you ever made any accounts in the history as well, sometimes people make it due to some promotional offers and forget it after a while, thus you might have to ask them to send the links to your accounts that they might think. Are you using something like a VPN? Because it might be problematic as well, you might have to look into that further and read terms and conditions but when they clearly stated that ' it's due to multi-accounts ' then I guess you just need to ask them for proof because it's not a joke 800$ honestly, message them here, give them a review as well.

Thanks you. After talking to them, i know i have 2 accounts created in 2019 and haven't used it for a long time

That proves me wrong. Thank you everyone so much for helping me

P/s: sorry My english is bad Cheesy

fiulpro

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Activity: 1890

Merit: 831

Hey
If they said you have multi-accounts then you need to make sure that you ever made any accounts in the history as well, sometimes people make it due to some promotional offers and forget it after a while, thus you might have to ask them to send the links to your accounts that they might think. Are you using something like a VPN? Because it might be problematic as well, you might have to look into that further and read terms and conditions but when they clearly stated that ' it's due to multi-accounts ' then I guess you just need to ask them for proof because it's not a joke 800$ honestly, message them here, give them a review as well.

hung1512c

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Now after more than 2 days I still have not received an official answer from sportbet

Quote from: Franctoshi on July 10, 2022, 02:51:15 PM

Quote from: hung1512c on July 08, 2022, 06:49:33 PM

I’m a new member at sporbet. 6/7 i deposited $80 in USDT and play more games( slots and live game)
after 2 days i win $3600. But when i placed the withdrawal order, it didn't work
They locked my account and asked me to KYC, i finished it but they said: " Please note that your account was disabled due to being flagged for multi accounting by our security systems.""

But i have 1 account in sportbet.io and I won that money by luck.

This issues of locking up of accounts or funds is becoming so worrisome and you almost have a similar case with the other guy at duelbets. It seem you people are getting something wrong with this platforms maybe you don't go through the terms & condition of using the platforms so as to not go against the rules.
Too is not first passing through the KYC process which is the first thing which you have to do immediately after you signed up before using the Platform as to not get your account flagged as you start playing and winning money.

I have completed KYC . But when I withdraw they told me to do KYC again

Ebede

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Quote from: BitcoinAccepted on July 10, 2022, 12:58:27 PM

Maybe a bit lame to say, but in the totel you are referring to sportbet.io
That is very different from sportsbet.io
I can remember that there were frequent problems with sportsbet.io in the past, but lately I haven't actually read any bad stories about this site. If you're entitled to your money, I'm sure you'll still get it. You should keep in mind that some time can pass if such situations need to be investigated and looked at. Certainly logging in from multiple IP addresses and multiple accounts should be thoroughly investigated.

I want to know if there's anything wrong with logging in with different IP address in any gambling platform is it that logging in with different IP address shows that you have a double or triple account in such gambling platform and if having different account is it prohibited for the platform so what is the excess or the need of making this point of using IP address through login

Franctoshi

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Quote from: hung1512c on July 08, 2022, 06:49:33 PM

I’m a new member at sporbet. 6/7 i deposited $80 in USDT and play more games( slots and live game)
after 2 days i win $3600. But when i placed the withdrawal order, it didn't work
They locked my account and asked me to KYC, i finished it but they said: " Please note that your account was disabled due to being flagged for multi accounting by our security systems.""

But i have 1 account in sportbet.io and I won that money by luck.

This issues of locking up of accounts or funds is becoming so worrisome and you almost have a similar case with the other guy at duelbets. It seem you people are getting something wrong with this platforms maybe you don't go through the terms & condition of using the platforms so as to not go against the rules.
Too is not first passing through the KYC process which is the first thing which you have to do immediately after you signed up before using the Platform as to not get your account flagged as you start playing and winning money.

BitcoinAccepted

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Maybe a bit lame to say, but in the totel you are referring to sportbet.io
That is very different from sportsbet.io
I can remember that there were frequent problems with sportsbet.io in the past, but lately I haven't actually read any bad stories about this site. If you're entitled to your money, I'm sure you'll still get it. You should keep in mind that some time can pass if such situations need to be investigated and looked at. Certainly logging in from multiple IP addresses and multiple accounts should be thoroughly investigated.

rby

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Brotherhood is love

Quote from: dezoel on July 09, 2022, 01:25:55 PM

Usually it's hard for me to believe stories like this but if you really did a KYC then I think I can believe you because why would you do that if you know that you are guilty of abusing the site? You just put yourself on trouble because they will know your name and address, and they can send a police at your doorstep.

Op can be telling the truth that he didn't use multiple accounts. But being able to kyc shouldn't be a justification that OP is innocent. Even if Op cheated and won $3.6k, he would try his luck anyways since it's now a dilemma. You shouldn't expect him to fizzle out easily because he cheated.

Anyways, I believe must have launched a complain on the Ann thread of Sportsbet as advised by many. We shall know the truth though.

It is important to read T&C of any site before depositing money. This is because they won't stop you from putting in money, but they can stop you from withdrawing .

jeremypwr

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🤑 Free Bets have been credited 🤑

Quote from: LFC_Bitcoin on July 09, 2022, 12:15:40 PM

Steve has been notified, it's the weekend I'm sure he will reply this week, relax.

Sportsbet isn't ripping anyone off, like ever, especially over such a small amount like $3600.

And as for everybody shit posting to increase your post numbers for signature campaigns, it’s needless & not constructive.

Go do it somewhere else.

Anybody found to be trying to cheat the system & multi accounting on SB will likely be tagged.

Sportsbet is again sponsoring this year's Premier League pool, it’s being run by hilariousandco.

There are still spots availble so join in today - For anyone wanting to join: https://bitcointalksearch.org/topic/sportsbetios-premier-league-prediction-sign-up-00025-to-join-03-in-prizes-5405399

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I've made it extra big so no one misses it.

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coupable

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Quote from: Harkorede on July 09, 2022, 07:37:36 PM

Quote from: coupable on July 09, 2022, 04:18:32 PM

Quote from: khaled0111 on July 09, 2022, 04:07:03 PM

Quote from: Harkorede on July 08, 2022, 11:26:15 PM

PS: I'm not supporting Sportsbet here, but you might need to provide valid proofs enough for users here to be convinced that you're not guilty of the accusation,

Please forgive my ignorance but how can he prove he is innocent and doesn't have other accounts and what evidences can be considered valid proofs.
If he has other accounts then he certainly will not admit it and if he doesn't there is no way he can prove it.
The casino accused him of multi-accounting so it's them who have to prove it. I doubt they will do that (mainly for privacy reasons and to not expose how their cheat detection system works).

Exactly. The casino here has to prove its claims that the member has more than one account and they don't necessarily have to explain how they discovered the matter, but at least enough proof must be provided. For example, to indicate that the same device (mac address) was used while using the casino or the same IP address is repeated with each login of several accounts. The point here is that there must be clear arguments the casino is required to make .

I understand your point and I agree with you that all he can provide is just his words, which most of us here wouldn't value too much given the reputation of Sportsbet here in this forum. However, We've been here over and over again where most of these users play the victim card.

I don't want to play the devil's advocate, nor do I unfairly accuse the casino due to the good reputation it has here on the forum, but it cannot be said that any voice in protest against one of the situations that a casino user may be exposed to is necessarily someone who tries to play the role of a victim trying to damage the reputation of the casino.
What I mean is that if we continue to always believe what the casino says according to its reputation, then this opens the door for cases that have a real problem with the casino to go unrecognized.

Harkorede

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Quote from: coupable on July 09, 2022, 04:18:32 PM

Quote from: khaled0111 on July 09, 2022, 04:07:03 PM

Quote from: Harkorede on July 08, 2022, 11:26:15 PM

PS: I'm not supporting Sportsbet here, but you might need to provide valid proofs enough for users here to be convinced that you're not guilty of the accusation,

Please forgive my ignorance but how can he prove he is innocent and doesn't have other accounts and what evidences can be considered valid proofs.
If he has other accounts then he certainly will not admit it and if he doesn't there is no way he can prove it.
The casino accused him of multi-accounting so it's them who have to prove it. I doubt they will do that (mainly for privacy reasons and to not expose how their cheat detection system works).

Exactly. The casino here has to prove its claims that the member has more than one account and they don't necessarily have to explain how they discovered the matter, but at least enough proof must be provided. For example, to indicate that the same device (mac address) was used while using the casino or the same IP address is repeated with each login of several accounts. The point here is that there must be clear arguments the casino is required to make .

I understand your point and I agree with you that all he can provide is just his words, which most of us here wouldn't value too much given the reputation of Sportsbet here in this forum. However, We've been here over and over again where most of these users play the victim card.

Quote from: ?? on ??

Multi account use when using the casino should not be a violation anyway.

What advantage would a user have from this?

There is no deposit bonus, so nothing to abuse. He didnt play the sports book so no abuse of betting limits possible.

Makes no sense .

I guess they just dont like a person making a small deposit, winning big and withdrawing instead of losing it back to them.

It's a gross violation usually in terms of AML policies that casinos are obligated to adhere to, and it totally would have been a different case if he had not claimed any bonus/free spins and won outrightly from his initial deposit. Are you going to say a casino should allow a user create hundreds of accounts claim free spins and bonus, what are the odds that one of those account wouldn't win any amount from the spins ? and isn't that tantamount to the user cheating the casino itself and not the other way round ?

coin-investor

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Leading Crypto Sports Betting & Casino Platform

Quote from: Johnyz on July 09, 2022, 04:37:55 PM

Quote from: hung1512c on July 09, 2022, 02:49:49 AM

Yeah i deposit $80 usdt and wager 200$ in many slot game
Then i received 200 free spin on game gate of olympus and win ~ 30$

Then in 2 days i play alot game ( slot and live game) and I was lucky to win $3600 from many games

Is there any update from the sportsbet with regards to this?
Its very strange to flagged you as multi account or maybe your identity is being used on this site before but still the site needs to confirm this since you already comply with their requirements and its now time to prove the accusation. This is not a huge amount for a big casino like this so I hope they can settle this one.

Not strange if they have proof that OP is guilty of multi-account, I'm not defending Sportbet.io but they are not in a habit of accusing their players, not like some casino who just banned you and notify you of the violation without any explanation, since they are aware of this they have to answer, it's been two days in my end since this thread was created and it's already getting everybody's attention here, I hope Sportbet.io will answer if not, then they can move this in the scam section or create a thread there.

goaldigger

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Activity: 2422

Merit: 357

Quote from: Johnyz on July 09, 2022, 04:37:55 PM

Quote from: hung1512c on July 09, 2022, 02:49:49 AM

Yeah i deposit $80 usdt and wager 200$ in many slot game
Then i received 200 free spin on game gate of olympus and win ~ 30$

Then in 2 days i play alot game ( slot and live game) and I was lucky to win $3600 from many games

Is there any update from the sportsbet with regards to this?
Its very strange to flagged you as multi account or maybe your identity is being used on this site before but still the site needs to confirm this since you already comply with their requirements and its now time to prove the accusation. This is not a huge amount for a big casino like this so I hope they can settle this one.

They will response with the claims and proof their verdict as well. If OP really violates the terms and conditions, that is already beyond our control. Let’s wait for the formal response of Sportsbet since they got notified already and I’m sure they have supporting documents to prove the multi account. Small or big, the site still need to give full details in the public, this can measure the trust of the public on this site.

Johnyz

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Activity: 2086

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Quote from: hung1512c on July 09, 2022, 02:49:49 AM

Yeah i deposit $80 usdt and wager 200$ in many slot game
Then i received 200 free spin on game gate of olympus and win ~ 30$

Then in 2 days i play alot game ( slot and live game) and I was lucky to win $3600 from many games

Is there any update from the sportsbet with regards to this?
Its very strange to flagged you as multi account or maybe your identity is being used on this site before but still the site needs to confirm this since you already comply with their requirements and its now time to prove the accusation. This is not a huge amount for a big casino like this so I hope they can settle this one.

coupable

hero member

Activity: 2338

Merit: 757

Quote from: khaled0111 on July 09, 2022, 04:07:03 PM

Quote from: Harkorede on July 08, 2022, 11:26:15 PM

PS: I'm not supporting Sportsbet here, but you might need to provide valid proofs enough for users here to be convinced that you're not guilty of the accusation,

Please forgive my ignorance but how can he prove he is innocent and doesn't have other accounts and what evidences can be considered valid proofs.
If he has other accounts then he certainly will not admit it and if he doesn't there is no way he can prove it.
The casino accused him of multi-accounting so it's them who have to prove it. I doubt they will do that (mainly for privacy reasons and to not expose how their cheat detection system works).

Exactly. The casino here has to prove its claims that the member has more than one account and they don't necessarily have to explain how they discovered the matter, but at least enough proof must be provided. For example, to indicate that the same device (mac address) was used while using the casino or the same IP address is repeated with each login of several accounts. The point here is that there must be clear arguments the casino is required to make .

Topic: Sportbet.io lock my account. I cant play game or withdrawal (Read 738 times)