For users that are ip blocked by cloudflare, most of the time, restarting your modem(not router), will change your ip address. This works for users that are on dynamic ip from their ISP.
And just to clarify, being ip blocked by cloudflare does not mean your Bitsler account is also blocked.
Why am i getting IP blocked by cloudflare?
There are several reasons for this. Due to the recent and current DDOS attacks, Bitsler has enabled a higher security level on cloudflare, and by doing this, accessing the website is now more stricter.
Some common reasons(not all) on why you are gettings IP blocked:
- Your IP address has been flagged by Cloudflare as a spam/bot/attack/malicious IP
- Your browser software has been flagged by Cloudflare
- You are accessing the site too fast which can be seen as a DDOS attack by Cloudflare
- A malicious software/malware/spyware or virus is running on your computer
As stated above, the IP block happens on the Cloudflare side, not on Bitsler, so Bitsler has very little power to manage "false positives"
Why the need for this stricter security?
Bitsler has been a target of DDOS attack very often, so this stricter security is a must to keep Bitsler running for most of the users.
Some tips to access Bitsler with no issues:
- As stated above, if your IP is blocked, restarting your modem will change your IP
- Use popular browsers, such as Chrome,Firefox and Edge
- Clean/clear/delete your browser cookies and cache
- Scan your computer for malware, spyware and viruses
- Do not use unofficial Bot Apps/Programs to access Bitsler
- Avoid accessing Bitsler site using multiple tabs as this will count as multiple connections on a single IP, which Cloudflare might detect as an attack
Regards,
Uni
I've already got an ip ban for the second time for 6 days. The first time I was helped by an appeal in support. I do not break the rules, only one tab is open. I saw how the ban ip got himself a moderator in the chat. Yes it helped reboot the modem. I can not yet reboot. This is problem !!! And it must be solved. Dozens of people get a ban for unknown reasons, which did not violate anything - it's abnormal !!