Hey, facts are facts - no withdrawal and no reasonable answer from support still. I can even attach screenshots. Will wait for about an hour - and then will do that.
No, these are no facts, this is just words from "somebody new".
First, how many seconds did you wait for an answer?
Second, with so many new accounts throwing words around without proof, people will just ignore you. Would you listen to anybody on the street? No.
Third, you should improve your English.
Now, please wait patiently until you get an answer from the support (did you open a ticket at all?) and if that take too long (many hours) then come back and tell us.