SPORTSBET.io accuse me with multi accounting and DONT PAY MY WINNINGS - page 2.

holydarkness

legendary

Activity: 2632

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Yes, I'm an asshole

Quote from: hakan1987 on May 13, 2023, 09:03:17 AM

Quote from: holydarkness on May 10, 2023, 05:23:28 AM

Done just now. I'd like to ask you to give a little bit more patience, if you don't mind, for my message to be noticed by sportsbet's representative and for them to take action.

hello sir,

Do you have any news from steve? In general he help everybody to solve problem in sitewise but my topic he seems like not intrested.Do I have any other chance to talk with him ?

Thanks

hakan

You are correct about Steve generally help solving every problem sitewise. He's also known to never linger on one case once a verdict is made. He has given you his word that he'll get to the bottom of your case, if you haven't heard from him or other support team, then I think he had got to the bottom of it and found that the decision made by the team is correct and justified, thus leaving it. You might want to refer to Findingnemo's explanation here to get a better insight on what ToS you most likely broke.

hakan1987

newbie

Activity: 11

Merit: 0

Quote from: holydarkness on May 10, 2023, 05:23:28 AM

Quote from: hakan1987 on May 10, 2023, 03:25:19 AM

hello holydarkness,

I wait till wednesday but steve still wont respond about this topic. Can you try to contact with him too ? Maybe somehow he miss my messages.

thanks

Done just now. I'd like to ask you to give a little bit more patience, if you don't mind, for my message to be noticed by sportsbet's representative and for them to take action.

hello sir,

Do you have any news from steve? In general he help everybody to solve problem in sitewise but my topic he seems like not intrested.Do I have any other chance to talk with him ?

Thanks

hakan

LEVSKI7

member

Activity: 511

Merit: 11

Sportsbet criminals illegally accept users from all over the world .but they themselves define limited countries .infinitely cheeky types

JollyGood

legendary

Activity: 2534

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Top Crypto Casino

I agree, the case is pretty much closed because of the text you quoted. Even if either sympathy or mitigation is attached to the OP, he was in breach of the terms of service he signed up to.

For any user playing at their website (as with all other gaming and betting websites) and being in breach of the contract they signed up to when they registered, basically means they have to adhere to the rules otherwise they have to face the consequences.

If Sportsbet decided to make an exception with the OP that would be something generous but I do not see it happening.

Quote from: Findingnemo on April 26, 2023, 09:46:45 AM

Quote from: hakan1987 on April 25, 2023, 08:38:56 AM

- I use VPN service called 1.1.1.1 ( as can be found on appstore) to access site , the reason for this our government ban the betting sites so I should require VPN to access betting sites.

The case is pretty much closed with this statement because they clearly mentioned in their ToS

Quote

Restricted Jurisdiction(s) - specific countries or territories that are restricted by our gaming license, and as a result, users located in or from these regions are prohibited from registering and playing on the Website.

Since you bypassed the restriction via proxy which ended as this but atleast they agreed to return the deposit fund which we may not see with many cases similar to this but let's wait and what the official says about this.

holydarkness

legendary

Activity: 2632

Merit: 1462

Yes, I'm an asshole

Quote from: hakan1987 on May 10, 2023, 03:25:19 AM

hello holydarkness,

I wait till wednesday but steve still wont respond about this topic. Can you try to contact with him too ? Maybe somehow he miss my messages.

thanks

Done just now. I'd like to ask you to give a little bit more patience, if you don't mind, for my message to be noticed by sportsbet's representative and for them to take action.

hakan1987

newbie

Activity: 11

Merit: 0

Quote from: holydarkness on May 07, 2023, 11:53:49 AM

Quote from: hakan1987 on May 05, 2023, 10:54:11 AM

Hello guys,
I send mr steve all conversations via PM . Maybe 1 week passed but still I have no answer or explanation about situation.Is this normal behaviour ? Can experienced guys answer this please

thanks

hakan

I didn't know for exact how accurate my knowledge and the following sentence is, but if I'm not mistaken Steve is quite on a higher-ups on sportsbet's chain of command, so it's understandably he has a lot on his plate, where yours is one amongst them. I'm quite sure he'll respond to you once he get to the bottom of your case, but if it'll help to give you some assurance, I'll wait until Wednesday forum time, if there's no development for your case, I'll try to get in touch with sportsbet, just in case your case is slipped in between Steve's hectic schedule.

hello holydarkness,

I wait till wednesday but steve still wont respond about this topic. Can you try to contact with him too ? Maybe somehow he miss my messages.

thanks

hakan1987

newbie

Activity: 11

Merit: 0

Quote from: holydarkness on May 07, 2023, 11:53:49 AM

Quote from: hakan1987 on May 05, 2023, 10:54:11 AM

Hello guys,
I send mr steve all conversations via PM . Maybe 1 week passed but still I have no answer or explanation about situation.Is this normal behaviour ? Can experienced guys answer this please

thanks

hakan

I didn't know for exact how accurate my knowledge and the following sentence is, but if I'm not mistaken Steve is quite on a higher-ups on sportsbet's chain of command, so it's understandably he has a lot on his plate, where yours is one amongst them. I'm quite sure he'll respond to you once he get to the bottom of your case, but if it'll help to give you some assurance, I'll wait until Wednesday forum time, if there's no development for your case, I'll try to get in touch with sportsbet, just in case your case is slipped in between Steve's hectic schedule.

hello mr holydarkness,

thanks for being watching the topic and intresting about situation . I am much appreciated about your help. hope it will be solved quickly with steve and your help . As you can see on my posts I have no bad intention about sportsbet's reputation and hopefully we will solve this misunderstanding.

Thanks
hakan

a581aa

newbie

Activity: 32

Merit: 0

I have never played Sportsbet before, but when I saw that they were not paying out winnings, I became curious and came to take a look. However, personally, I don't care how high its reputation is on the forum. When it comes to cryptocurrency platforms, I only think Sketa and Roobet are the best.

holydarkness

legendary

Activity: 2632

Merit: 1462

Yes, I'm an asshole

Quote from: hakan1987 on May 05, 2023, 10:54:11 AM

Hello guys,
I send mr steve all conversations via PM . Maybe 1 week passed but still I have no answer or explanation about situation.Is this normal behaviour ? Can experienced guys answer this please

thanks

hakan

I didn't know for exact how accurate my knowledge and the following sentence is, but if I'm not mistaken Steve is quite on a higher-ups on sportsbet's chain of command, so it's understandably he has a lot on his plate, where yours is one amongst them. I'm quite sure he'll respond to you once he get to the bottom of your case, but if it'll help to give you some assurance, I'll wait until Wednesday forum time, if there's no development for your case, I'll try to get in touch with sportsbet, just in case your case is slipped in between Steve's hectic schedule.

logfiles

copper member

Activity: 2170

Merit: 1827

Top Crypto Casino

Quote from: hakan1987 on May 05, 2023, 10:54:11 AM

Hello guys,
I send mr steve all conversations via PM . Maybe 1 week passed but still I have no answer or explanation about situation.Is this normal behaviour ? Can experienced guys answer this please

Give him some time. I am sure he's doing a follow-up. If the wait is too long, you can try to ask how far he's gone with the follow-up but what I know from the past, he has been very good at following up and giving an update about situations especially when he promised to look into them.

hakan1987

newbie

Activity: 11

Merit: 0

Hello guys,
I send mr steve all conversations via PM . Maybe 1 week passed but still I have no answer or explanation about situation.Is this normal behaviour ? Can experienced guys answer this please

thanks

hakan

logfiles

copper member

Activity: 2170

Merit: 1827

Top Crypto Casino

Quote from: hakan1987 on April 30, 2023, 02:43:57 AM

Hello mr Steve,

I still get an official or unofficial explanation about situation via email or here. Can you check my situation please ?

Thanks

hakan

He asked you what you have discussed with the support so far. This means he wants you to send him the messages you have been exchanging with support, such as the messages I see in the screenshots in shared in the OP

I suggest you send him a PM with the links of the screenshots above such that he can follow up if you have not yet done so.

hakan1987

newbie

Activity: 11

Merit: 0

Quote from: sportsbet.io on April 24, 2023, 02:23:56 PM

Hi Guys,

Currently flying back from London, will look at this in the morning..

In the mean time, what has been the communication between our agents and yourself? I fell like there has been a bit of back and forth..

To completely hold funds is like a pretty extreme thing to do, so im interested in what has already been discussed.

many thanks

Steve.

Hello mr Steve,

I still get an official or unofficial explanation about situation via email or here. Can you check my situation please ?

Thanks

hakan

Findingnemo

hero member

Activity: 2366

Merit: 793

Bitcoin = Financial freedom

Quote from: rby on April 26, 2023, 11:27:42 AM

Snip

It's completely irrelevant to the context of this thread but its related to ToS again so the casino can decide what they want to do at the moment and as I said most likely the funds will be never returned even the deposit because they clearly mentioned it in their ToS and we are agreeing at the time of registration itself.

But when the site itself not loaded and we use proxy to access theit platform and registered there now blaming on the site doesn't make any sense at all.

rby

hero member

Activity: 742

Merit: 611

Brotherhood is love

Quote from: Findingnemo on April 26, 2023, 09:46:45 AM

Quote from: hakan1987 on April 25, 2023, 08:38:56 AM

- I use VPN service called 1.1.1.1 ( as can be found on appstore) to access site , the reason for this our government ban the betting sites so I should require VPN to access betting sites.

The case is pretty much closed with this statement because they clearly mentioned in their ToS

Quote

Restricted Jurisdiction(s) - specific countries or territories that are restricted by our gaming license, and as a result, users located in or from these regions are prohibited from registering and playing on the Website.

Since you bypassed the restriction via proxy which ended as this but atleast they agreed to return the deposit fund which we may not see with many cases similar to this but let's wait and what the official says about this.

Even though Steve has made appreciable efforts in this matter and came to an understandable conclusion. I want to point out something.

The T&C of most gambling companies detest the use of VPN because manipulation can easily be done with varying proxies. Then, there are some honest users whose countries prohibit from gambling online, if those users find a way to bypass their country's restrictions and find their ways to the gambling site.
Should the casino treat them differently or they should be measured with the standard yardstick?
I asked this because some casinos on knowing that your country prohibits gambling and you hide your ip to access their site, that automates them to confiscate both your deposit and winnings.

Findingnemo

hero member

Activity: 2366

Merit: 793

Bitcoin = Financial freedom

Quote from: hakan1987 on April 25, 2023, 08:38:56 AM

- I use VPN service called 1.1.1.1 ( as can be found on appstore) to access site , the reason for this our government ban the betting sites so I should require VPN to access betting sites.

The case is pretty much closed with this statement because they clearly mentioned in their ToS

Quote

Restricted Jurisdiction(s) - specific countries or territories that are restricted by our gaming license, and as a result, users located in or from these regions are prohibited from registering and playing on the Website.

Since you bypassed the restriction via proxy which ended as this but atleast they agreed to return the deposit fund which we may not see with many cases similar to this but let's wait and what the official says about this.

holydarkness

legendary

Activity: 2632

Merit: 1462

Yes, I'm an asshole

Quote from: jeremypwr on April 25, 2023, 04:44:42 PM

Hi Guys,

Steve has already addressed the issue and is looking into the matter.
There isn't any reason to keep bumping this thread since it's already on notice.

Noted on this, will wait for Steve's response before commenting any further if at all... except the one below,

Quote from: logfiles on April 25, 2023, 04:19:32 PM

@holydarkness could you please try reducing the size of the images for easier follow up so that one does not have to over scroll through huge image files. You can use the codes below.

Code:

[url=https://www.hizliresim.com/6g3s7qy][img width=300]https://i.hizliresim.com/6g3s7qy.JPG[/img][/url]
[quoting one and snip the rest for my future reference]

Hi, very much thanks for this. I too was disturbed by the image size, LOL, but didn't know how the coding works to reduce them as I usually use imgbb. Glad to know it can be reduced by inserting width/height commands like the images from imgur. This is very much helpful.

jeremypwr

legendary

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Merit: 4370

🤑 Free Bets have been credited 🤑

Hi Guys,

Steve has already addressed the issue and is looking into the matter.
There isn't any reason to keep bumping this thread since it's already on notice.

logfiles

copper member

Activity: 2170

Merit: 1827

Top Crypto Casino

Quote from: hakan1987 on April 25, 2023, 08:38:56 AM

- I use VPN service called 1.1.1.1 ( as can be found on appstore) to access site , the reason for this our government ban the betting sites so I should require VPN to access betting sites.

I sort of see why your account might have been flagged. I have seen 1.1.1.1 VPN service before, and it's a free service. The problem with most free VPN services is that abusers use them often, so eventually casinos like Sportsbet blacklist them and then next time you also register or visit the casino using the same VPN service or similar IP addresses, the system will automatically assume you are linked to other multiple accounts that used the same VPN to abuse the casino

Your intentions may have not been bad ones, but now the task is trying to prove to them that your account is not part of the multiple accounts.

Before registering for a service, always ensure you read the terms of service to be sure if VPN use is prohibited or not. If you must use a VPN, try to use a good paid VPN service.

@holydarkness could you please try reducing the size of the images for easier follow up so that one does not have to over scroll through huge image files. You can use the codes below.

Code:

[url=https://www.hizliresim.com/6g3s7qy][img width=300]https://i.hizliresim.com/6g3s7qy.JPG[/img][/url]
[url=https://www.hizliresim.com/cqy8brw][img width=300]https://i.hizliresim.com/cqy8brw.JPG[/img][/url]
[url=https://www.hizliresim.com/1hchwzb][img width=300]https://i.hizliresim.com/1hchwzb.JPG[/img][/url]
[url=https://www.hizliresim.com/4outnp0][img width=300]https://i.hizliresim.com/4outnp0.JPG[/img][/url]
[url=https://www.hizliresim.com/n9n8h4j][img width=300]https://i.hizliresim.com/n9n8h4j.JPG[/img][/url]
[url=https://www.hizliresim.com/qb6e0o4][img width=300]https://i.hizliresim.com/qb6e0o4.JPG[/img][/url]
[url=https://www.hizliresim.com/541q9uk][img width=300]https://i.hizliresim.com/541q9uk.JPG[/img][/url]
[url=https://www.hizliresim.com/pvjic7h][img width=300]https://i.hizliresim.com/pvjic7h.JPG[/img][/url]

holydarkness

legendary

Activity: 2632

Merit: 1462

Yes, I'm an asshole

Quote from: hakan1987 on April 25, 2023, 08:38:56 AM

[...]
- Did you register the account using the same device the friend who advised you used before to access sportsbet.io?

This is highly unlikely but possible . I bought phone from the same guy who advised the site to me . But this is long time ago. This guy usually go abroad , as some may know in my country phones can be bought grey market or via apple , but due tax many people buy phones and get phones from their relatives or friends from abroad.

I don't think this is a crime. I send my funds to him via bank transfer and also have proof of that .
I will share this if required via DM to steve ( bank documents show adress and telephone info)
[...]

I don't think that'll contribute negatively to your case. If what you described is as what I perceived, you buy products overseas without the box to avoid huge tax for the product, but the phone itself was never used before, it's still in a freshly new condition, just without the box.

Quoting below for image part

Quote from: hakan1987 on April 25, 2023, 08:38:56 AM

Adding the conversation via sportsbet.io

Edit: tidying up images

Topic: SPORTSBET.io accuse me with multi accounting and DONT PAY MY WINNINGS - page 2. (Read 902 times)