Topic: SPORTSBET.io accuse me with multi accounting and DONT PAY MY WINNINGS - page 3. (Read 902 times)

hello mr steve,

hope to find good guy can help on my situation.

I would like to send my emails and clarificate the situation with you. As I seen on my answers to your support , I completely honestly give answer on my email . After people's answer's I checked the situation and my answers are below.

- I use VPN service called 1.1.1.1 ( as can be found on appstore) to access site , the reason for this our government ban the betting sites so I should require VPN to access betting sites.

- Did your friend make the same bets as you?

Impossible , I made my bets according to my bet knowledge and I dont think anybody can be played like that. My friend never bets on basketball or handball , you can check every bet or everything about this . I also called and ask my friend about this too.


- Do you have any close family member or friend who is also a user of Sportbet.io, and you share the same Wi-Fi network?

I use sportsbet.io via my mobile phone , so this is not a probablity. Not living with my family, have gym club and home and both has wifi but I generally use Wifi


- Is there any chance you used a VPN service when registering to the casino

Yes I also registered with VPN


- Did you register the account using the same device the friend who advised you used before to access sportsbet.io?

This is highly unlikely but possible . I bought phone from the same guy who advised the site to me . But this is long time ago. This guy usually go abroad , as some may know in my country phones can be bought grey market or via apple , but due tax many people buy phones and get phones from their relatives or friends from abroad.

 I don't think this is a crime. I send my funds to him via bank transfer and also have proof of that .
 I will share this if required via DM to steve ( bank documents show adress and telephone info)

- I am owner of known gym club in my country , people come and go for some job interviews ( in my country some interviews require physical tests before , so the guy who recommended me the site working for policemen interview ) I know him because of that reason.


Adding the conversation via sportsbet.io


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Hi Guys,

Currently flying back from London, will look at this in the morning..

In the mean time, what has been the communication between our agents and yourself? I fell like there has been a bit of back and forth..

To completely hold funds is like a pretty extreme thing to do, so im interested in what has already been discussed.

many thanks

Steve.

Hi hakan1987,

Steve should be able to help you out with this and he's already been notified.
He is currently traveling in route to the Sportsbet office, so kindly allow a few days for him to reach out. 

Did your friend make the same bets as you?
Has anyone else logged into sportsbet from ur wifi?

I have been falsely accused of multi accounting before (by a different sportsbooks), they mentioned i have the same bets as "multiple other accounts". So its possible u have the same bets as ur friend

When they detect a misbehavior, history suggest that their findings are not baseless. If you're sure you did nothing wrong and only have one account, might be what logfiles said above is one of the reason and it's a misunderstanding... and by misunderstanding I mean between you and your friend or family.

Anyway, I'll recite the deep magic and summon sportsbet.io here so they can give us a better insight from their situation.

---

I've did one better, see above. I don't think posting on the ANN thread will be necessary anymore.

Let's look at all the possibilities here that might have made them think you are multi-accounting, which definitely is against their terms of service.

- Did you register the account using the same device the friend who advised you used before to access sportsbet.io?
- Do you have any close family member or friend who is also a user of Sportbet.io, and you share the same Wi-Fi network?
- Is there any chance you used a VPN service when registering to the casino

My last question is, did they show you the accounts they think are linked to yours when accusing you of multi-accounting?

any screenshots of your conversation with them? it would be good if you add them. did you perhaps use a VPN to access and gamble on their gambling site? I've seen gamblers being accused of multi-accounting because they used VPN to gamble in an online casino.

anyway, you can try and post on their ANN thread (🚀-Sportsbet.io-🚀 - Main sponsor of Southampton FC 👋👋)with a link to this thread, you might get a more detailed answer from them.

I don't doubt what you say, as I have no way of checking things but I doubt very much that a house like sportsbet.io would make up an accusation of multi-accounting just like that. Bookmakers like that one make a lot of money without needing to make up accusations against their customers.

At least they want to refund your deposit.

What happened: Sportsbet.io seized the funds on winnings on legally played account

Scammers Profile Link: sportsbet.io

Hi bitcointalk.

Due to my country's gambling regulations I started good and reputable betting site search. Upon conversation with my friend I found that SPORTSBET is A+ betting office and after a short conversation my friend told me that nothing to worry about on that site’s payments.

I opened an account deposit  at start , started betting , my luck turn over and I made some profits.  I continue betting with major leagues . Basketball eurocup , handball champions league , handball Europe cup. After some point I try to withdraw my funds. they said on support nothing to worry , first withdraw require a verification . I do everything they require on time . I send my selfie , ID , and selfie again.  After that verification , they want verification from me and after than that  they accuse me of multi account betting and want return my deposits( not WINNINGS )and close my account.

What is the point of making bets when you only get your deposit back ? Is that fair way to approach a customer ? I am completely honest with them at start and they don’t even bother to contact me .



I have proof of every bet. I have proof of every conversation. Adding this to my topic .They simply do not want to pay my legitimate bets.They accuse me multi accounting and this is the stupidest thing I have ever heard of . Hope bitcointalk can help me to solve my situation .

Many thanks



Information:

For their consideration I made deposits  100 USDT for trying  , 250-300 USDT , then 1000 USDT

my sportsbet.io ID. : hakan1987
my sportsbet.io mail adress : ha*****[email protected] ( I dont write my email completely )


Payment Method:  USDT ( trc20 )

Proofs of the bets:


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As you see on screenshots , eurocup men , handball champions league bets. Some won some lost. Live and prematch bets on halftime . When I won the bet they refuse to pay. When lost they took my winnings.