hello,
why my bet void on Djokovic vs tsonga match?
its already 2 sets finished before Tsonga retired..am i missing something?
You can find the answer to your question here:
https://sportsbet.io/about/general-sportsbook-rulesUnder chapter 2 you may read:
"2. Tennis
In case of a retirement and walk over of any player all undecided bets are considered void.
In case of any delay (rain, darkness…) all markets remain unsettled and the trading will be continued as soon as the match continues.
If penalty point(s) are awarded by the umpire, all bets on that game will stand.
In case of a match is finished before certain points/games were finished, all affected point/game related markets are considered void.
Settlement and cancellation rules
If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.
If the players/teams are displayed incorrectly, we reserve the right to void betting.
If a player retires all undecided markets are considered void."
So if a match is retired but ended in 2-1 and you bet first Set will be won by player X, then the bet will be settled but if you bet on the winner of this match and match is retired before the final result, then the bet is void.
