Chill mate ! I perfectly understand ! Gone through your videos. Its Unfairness of highest order. Can compare it to playing roulette with multiple zeros !
Basic rule of any sportsbook is " Bets should be placed only in the exact intended odds "
When a client specifically chose dont accept odds change, they got no business to place at wrong odds. They should void those bets !
I advise you to skip live betting. Better try sites like Cloudbet. Top notch customer service !!
To Sportsbet - Once you grew up, your service & expertise should also grow up . Once a client gives allegations with these many proofs, best possible way forward is to apologise him and solve his concerns !!
Your growth is immense with watford sponsors. But your customer service should also grow !!
What is a Scam?
1. Imagine Your flat stake is 100 mb
Between Barcelona and Man united
@ 0-0 scoreline. You place a bet at Man united
@ 2.5 odds. While bet processing Man united scored a goal. Odds dropped to 1.4. It asks to accept the new decreased odds. So instead of potential 150 mb profits,
You are forced to get just 40 profit. You missed 110 mb..
2. Now imagine, the same bet, while bet processing, if Barcelona scored a goal and odds for Man united goes to 6.99 and about to lose. Now without asking confirmation to accept new odds the bet was placed and obviously it will be lost and you missed your 100 mb
This is what happened. The flaw was like
If Odds decreased while processing, bet rejected and asked to accept new decreased odds.
If odds increases and market against you, without confirmation got placed at losing position.
All these happens even when u specifically set your settings as
" Don't accept odds changes "
So in both scenarios unfairly you lose more than 100 mb..
If in a single market, single client lose 100 mb
If it happens for 100 clients in 100 markets in 100 days,
Just imagine how big a figure it is.
Imagine how big a potential loss and issue it is.
Football I gave as example for understanding n
But this scenario is extremely common on
Sports like tennis. That's why I affected.
Of course yes Sportsbet don't know who's winning and who's losing. But if u kept on reject bets with dropping odds of markets which are on customers favor
And if u keep on accept bets without confirmation of markets which are against customer favour gives extreme net loss in live betting.
It might be an unintentional flaw. But the mistake is theirs.
Over the last few days series of my potential winning bets are rejected rejected or forced me to take at less odds. While series of my potential losing bets were placed without my confirmation.. When my settings is don't accept any odds changes. You can't simply place the bet at any higher odds and when market goes against me and reject everytime when market on my favor.
If you did, it's your mistake and you are responsible to compensate me. That's what professional sites does.
Even I brought out this flaw..
I was just ignored and rejected with no answers by support..
Only after my video proofs here,
They rectified the flaw yesterday. I brought out this flaw into limelight. Once it's rectified, first and foremost they should text me and thank me for bringing it and apologize me for my issues and solve my issue. That's the way.. But it's not yet done. they are yet to
Respond me or compensate it till now.
.
I was affected. Since no prompt response
Am asking it in their thread.
No complaints about them with withdrawal deposit issues.
I already vouched them for the same.
But am affected with this flaw
where I didn't get a solution, which am awaiting..