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Topic: Stake holding my balance $70,000 claiming ODDS PROVIDER INVESTIGATION - page 5. (Read 2326 times)

member
Activity: 112
Merit: 10
The other issues can potentially be rectified if you gave us full cooperation.

Look man, I am gambling at stake not at the odds provider's site so obviously, I am going to question you, makes sense? Also if you are just letting the player suffer while odds provider is the king, you better mention it somewhere that odds provider can fuck any player anytime they wish and STAKE IS NOT RESPONSIBLE nor going to help

Regarding cooperation, I have said many times that I am ready to provide whatever is needed. I was patiently waiting but at some point it starts to feel like "being polite was being taken as naive"
member
Activity: 112
Merit: 10
@Stunna So this guy will not be able to submit the documents anymore. Right? And what is the final decision? Suppose your Provider says there is nothing wrong with his bets. What you guys are going to do then? I guess you guys will not pay him because he doesn't have any chance to verify his account anymore. Without verifying, he cannot make withdrawal requests. So, I guess we got the final answer. His funds will be confiscated if I am not wrong. Right?

Another question: Do you request users to read the TOS/TAC of the odds provider? Do they have the right to take such a long time? How do they suspect the match was fixed? Based on win and loss amount?

If their winnings are from a string of fixed matches it is likely that their account will be permanently banned. But I cannot speculate on this until the investigation is concluded. And in this situation the user is cleared they would still need to pass our compliance team's review.

So you WON'T pay in both cases, right?

That's not what I said. Right now your fate is primarily in the hands of our odds provider, spamming this forum is not going to make any difference.

I waited for 1 month and even send you a DM and waited 1 week for an answer. How long did you expect me to wait before creating the thread?
legendary
Activity: 3192
Merit: 1279
Primedice.com, Stake.com
@Stunna So this guy will not be able to submit the documents anymore. Right? And what is the final decision? Suppose your Provider says there is nothing wrong with his bets. What you guys are going to do then? I guess you guys will not pay him because he doesn't have any chance to verify his account anymore. Without verifying, he cannot make withdrawal requests. So, I guess we got the final answer. His funds will be confiscated if I am not wrong. Right?

Another question: Do you request users to read the TOS/TAC of the odds provider? Do they have the right to take such a long time? How do they suspect the match was fixed? Based on win and loss amount?

If their winnings are from a string of fixed matches it is likely that their account will be permanently banned. But I cannot speculate on this until the investigation is concluded. And in this situation the user is cleared they would still need to pass our compliance team's review.

So you WON'T pay in both cases, right?

That's not what I said. Right now your fate is primarily in the hands of our odds provider, spamming this forum is not going to make any difference. We have a legal obligation not to pay out individuals involved in match fixing. The other issues can potentially be rectified if you gave us full cooperation.
member
Activity: 112
Merit: 10
@Stunna So this guy will not be able to submit the documents anymore. Right? And what is the final decision? Suppose your Provider says there is nothing wrong with his bets. What you guys are going to do then? I guess you guys will not pay him because he doesn't have any chance to verify his account anymore. Without verifying, he cannot make withdrawal requests. So, I guess we got the final answer. His funds will be confiscated if I am not wrong. Right?

Another question: Do you request users to read the TOS/TAC of the odds provider? Do they have the right to take such a long time? How do they suspect the match was fixed? Based on win and loss amount?

If their winnings are from a string of fixed matches it is likely that their account will be permanently banned. But I cannot speculate on this until the investigation is concluded. And in this situation the user is cleared they would still need to pass our compliance team's review.

So you WON'T pay in both cases, right?

Please answer the above question, if they deem I am not a legit player how and why I am allowed to gamble?

Secondly, if a player fails to do KYC, their money is now stake's right?
legendary
Activity: 3192
Merit: 1279
Primedice.com, Stake.com
@Stunna So this guy will not be able to submit the documents anymore. Right? And what is the final decision? Suppose your Provider says there is nothing wrong with his bets. What you guys are going to do then? I guess you guys will not pay him because he doesn't have any chance to verify his account anymore. Without verifying, he cannot make withdrawal requests. So, I guess we got the final answer. His funds will be confiscated if I am not wrong. Right?

Another question: Do you request users to read the TOS/TAC of the odds provider? Do they have the right to take such a long time? How do they suspect the match was fixed? Based on win and loss amount?

If their winnings are from a string of fixed matches it is likely that their account will be permanently banned. But I cannot speculate on this until the investigation is concluded. And in this situation the user is cleared they would still need to pass our compliance team's review the fact multiple ID's were sent makes this even more complicated but how to move forward will be at their discretion.
member
Activity: 112
Merit: 10
Our odds provider is investigating what they believe are fixed matches on which this user placed bets and won on and we are still waiting on them to update us on the outcome of this.  

We are aware that it is a long process but there is nothing that we can do to speed it up. Due to the highly suspicious games, his account was restricted pending completion of a compliance review and the prior mentioned investigation.

In the meantime he was asked to provide further KYC, which is a standard procedure in situations like this. He has sent documents of at least 4 different people in his attempts to get verified. This has now been escalated to our integrity team to review and made this situation an even more challenging one to find a way forward.



So they are also coming after you with this "multi-accounting issue". It's so fucking funny when their biggest streamers talk AND SHOW it live on twitch how they play with different accounts for different "seeds", lol.

I have no idea whether or not Stake is in the right or wrong for Baskin198's case, but I think intent matters a lot for multiaccounting. I think Stake's anti-multiaccounting policy is to prevent people from farming chat rain, getting multiple VIP bonuses and entering multiple times in promotions. Most sportsbooks also really don't like players that try to multiaccount to bypass betting limits. For most streamers, none of these reasons really apply. I haven't been active on Stake for a while, but a few years ago it was pretty common to see players use "bank" accounts to save their winnings. I don't think anyone ever got banned for it as long as they didn't also use it for other things.

Yes exactly this. We have a reputation built up over many years of paying every legitimate player out, I'm not going to sit here and let a bunch of a brand new shill accounts speculate that we would ever restrict someone's account for a mundane reason.

I have answered your support multiple times that I submitted different documents because they demanded the documents be in English while they were in my local language. Your support denied to cooperate and hence I had to submit KYC from my family members as you can see evident from the documents too.

If even I failed to complete KYC as you claim, even though I am ready to even do selfie etc, you should put my account in withdraw only mode.

Can you explain how I am allowed to gamble but NOT allowed to withdraw?

Which games are the odds provide investigating and how long it will take? an year or more? or until I lose my funds to gambling?
sr. member
Activity: 476
Merit: 523
@Stunna So this guy will not be able to submit the documents anymore. Right? And what is the final decision? Suppose your Provider says there is nothing wrong with his bets. What you guys are going to do then? I guess you guys will not pay him because he doesn't have any chance to verify his account anymore. Without verifying, he cannot make withdrawal requests. So, I guess we got the final answer. His funds will be confiscated if I am not wrong. Right?

Another question: Do you request users to read the TOS/TAC of the odds provider? Do they have the right to take such a long time? How do they suspect the match was fixed? Based on win and loss amount?
newbie
Activity: 11
Merit: 2
Our odds provider is investigating what they believe are fixed matches on which this user placed bets and won on and we are still waiting on them to update us on the outcome of this.  

We are aware that it is a long process but there is nothing that we can do to speed it up. Due to the highly suspicious games, his account was restricted pending completion of a compliance review and the prior mentioned investigation.

In the meantime he was asked to provide further KYC, which is a standard procedure in situations like this. He has sent documents of at least 4 different people in his attempts to get verified. This has now been escalated to our integrity team to review and made this situation an even more challenging one to find a way forward.



So they are also coming after you with this "multi-accounting issue". It's so fucking funny when their biggest streamers talk AND SHOW it live on twitch how they play with different accounts for different "seeds", lol.

I have no idea whether or not Stake is in the right or wrong for Baskin198's case, but I think intent matters a lot for multiaccounting. I think Stake's anti-multiaccounting policy is to prevent people from farming chat rain, getting multiple VIP bonuses and entering multiple times in promotions. Most sportsbooks also really don't like players that try to multiaccount to bypass betting limits. For most streamers, none of these reasons really apply. I haven't been active on Stake for a while, but a few years ago it was pretty common to see players use "bank" accounts to save their winnings. I don't think anyone ever got banned for it as long as they didn't also use it for other things.

Yes exactly this. We have a reputation built up over many years of paying every legitimate player out, I'm not going to sit here and let a bunch of a brand new shill accounts speculate that we would ever restrict someone's account for a mundane reason.

Yeah but if he lost, the matches wouldn’t be “fixed”
Right scamming stunna? You guys are scumbags man. All of you will rot in hell together one day.
legendary
Activity: 3192
Merit: 1279
Primedice.com, Stake.com
Our odds provider is investigating what they believe are fixed matches on which this user placed bets and won on and we are still waiting on them to update us on the outcome of this.  

We are aware that it is a long process but there is nothing that we can do to speed it up. Due to the highly suspicious games, his account was restricted pending completion of a compliance review and the prior mentioned investigation.

In the meantime he was asked to provide further KYC, which is a standard procedure in situations like this. He has sent documents of at least 4 different people in his attempts to get verified. This has now been escalated to our integrity team to review and made this situation an even more challenging one to find a way forward.



So they are also coming after you with this "multi-accounting issue". It's so fucking funny when their biggest streamers talk AND SHOW it live on twitch how they play with different accounts for different "seeds", lol.

I have no idea whether or not Stake is in the right or wrong for Baskin198's case, but I think intent matters a lot for multiaccounting. I think Stake's anti-multiaccounting policy is to prevent people from farming chat rain, getting multiple VIP bonuses and entering multiple times in promotions. Most sportsbooks also really don't like players that try to multiaccount to bypass betting limits. For most streamers, none of these reasons really apply. I haven't been active on Stake for a while, but a few years ago it was pretty common to see players use "bank" accounts to save their winnings. I don't think anyone ever got banned for it as long as they didn't also use it for other things.

Yes exactly this. We have a reputation built up over many years of paying every legitimate player out, I'm not going to sit here and let a bunch of a brand new shill accounts speculate that we would ever restrict someone's account for a mundane reason.
newbie
Activity: 11
Merit: 2
Hahahahha I’m not shocked at all.

Stake and odds provider been scamming people for a LONG time now.

OP- you should post this everywhere. Twitter, stake forum, Reddit and every other gambling forum on the net.
member
Activity: 112
Merit: 10
After trolling me for 1 month now they are saying this - https://prnt.sc/26noa86

Obviously, the data I entered is correct, I don't understand what they need?

On further asking to support, I have got a legendary reply - https://prnt.sc/26noawv

"Hey there.
You will no longer be able to send any of your documents and your account will remain restricted."
jr. member
Activity: 97
Merit: 1
-snip
you might as well post on their ANN thread regarding your case. though there is no guarantee stunna might be able to shed some light on your issue. and hopefully, speed up the process of whatever issue they think you have.

They are refusing to tell me anything and even ignoring the emails now. I believe yes they are investigating the matches because they feel some games had issues .. not sure what it means but what baffles me is that they are allowing me to gamble (yes I can gamble right now) but won't let me withdraw.
that's frustrating

-

More than frustrating it's illegal I think to allow a player to gamble while blocking their withdrawals. It's simply leading/forcing the player to lose his money through gambling. If a player has breached any terms they must NOT be abe to gamble and/or withdraw but allowing gambling means they do believe the funds belong to me because I can only gamble with my "own" money right?

It is up to a particular website, I think, and moreover, you can look through their T&Cs to find out. However, this is shady a bit, to be honest, to allow you to play while blocking the withdrawals. This looks like they invite you to play hoping you lose everything before the investigation is done. Shady behavior, at least.
full member
Activity: 1039
Merit: 159
So they are also coming after you with this "multi-accounting issue". It's so fucking funny when their biggest streamers talk AND SHOW it live on twitch how they play with different accounts for different "seeds", lol.



I totally get your point but biggest difference is , streamers play slots.

If OP used multi accounts to circumvent sports limits then thats definitely a concern
legendary
Activity: 2772
Merit: 3284
So they are also coming after you with this "multi-accounting issue". It's so fucking funny when their biggest streamers talk AND SHOW it live on twitch how they play with different accounts for different "seeds", lol.

I have no idea whether or not Stake is in the right or wrong for Baskin198's case, but I think intent matters a lot for multiaccounting. I think Stake's anti-multiaccounting policy is to prevent people from farming chat rain, getting multiple VIP bonuses and entering multiple times in promotions. Most sportsbooks also really don't like players that try to multiaccount to bypass betting limits. For most streamers, none of these reasons really apply. I haven't been active on Stake for a while, but a few years ago it was pretty common to see players use "bank" accounts to save their winnings. I don't think anyone ever got banned for it as long as they didn't also use it for other things.
member
Activity: 112
Merit: 10
I see these threads from time to time and just have to wonder - do gambling sites in general just do selective scamming when they know they know they can get away with it using [insert TOS reason here] or whatever? Pretty sad, glad I don't gamble or sell my sig for gambling site (spam) posts.. Roll Eyes

Sounds super frustrating, good luck op

So they are also coming after you with this "multi-accounting issue". It's so fucking funny when their biggest streamers talk AND SHOW it live on twitch how they play with different accounts for different "seeds", lol.

jesus, that's fucked. Huh

The license provider offers them complete control and audacity to even scam anyone and nothing would happen.

On the talk of gambling signatures, I would be more than willing to rent your signature if you can help spread awareness about the stake scam. I can pay decently too not that you need but just in case.
legendary
Activity: 3570
Merit: 1959
I see these threads from time to time and just have to wonder - do gambling sites in general just do selective scamming when they know they know they can get away with it using [insert TOS reason here] or whatever? Pretty sad, glad I don't gamble or sell my sig for gambling site (spam) posts.. Roll Eyes

Sounds super frustrating, good luck op

So they are also coming after you with this "multi-accounting issue". It's so fucking funny when their biggest streamers talk AND SHOW it live on twitch how they play with different accounts for different "seeds", lol.

jesus, that's fucked. Huh
member
Activity: 112
Merit: 10
So they are also coming after you with this "multi-accounting issue". It's so fucking funny when their biggest streamers talk AND SHOW it live on twitch how they play with different accounts for different "seeds", lol.



They even allow VPN but don't believe two people might be using the same VPN and hence have the same IP address. And oh, all these problems show up once you win, when you are losing you can have 100 accounts Smiley

I can legit show them players with more than 1 account and they will just ignore it
sr. member
Activity: 980
Merit: 255
HALA MADRID
I don't trust this site again and for any one better not creating this site for make your money safety, I loss 3k Doge coin after winning from sport betting and when try to withdraw not allowed, I have ask on support online chat always give bad reason with cheat bonus, they not see my fund history after winning from sport betting and claimed from bonus, exactly how come 3k Doge coin can claimed from bonus?
legendary
Activity: 3038
Merit: 6194
Meh.
So they are also coming after you with this "multi-accounting issue". It's so fucking funny when their biggest streamers talk AND SHOW it live on twitch how they play with different accounts for different "seeds", lol.

member
Activity: 112
Merit: 10
-snip
you might as well post on their ANN thread regarding your case. though there is no guarantee stunna might be able to shed some light on your issue. and hopefully, speed up the process of whatever issue they think you have.

They are refusing to tell me anything and even ignoring the emails now. I believe yes they are investigating the matches because they feel some games had issues .. not sure what it means but what baffles me is that they are allowing me to gamble (yes I can gamble right now) but won't let me withdraw.
that's frustrating

-

More than frustrating it's illegal I think to allow a player to gamble while blocking their withdrawals. It's simply leading/forcing the player to lose his money through gambling. If a player has breached any terms they must NOT be abe to gamble and/or withdraw but allowing gambling means they do believe the funds belong to me because I can only gamble with my "own" money right?
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