Stake LOCK my account after WINNING 100K - page 3.

robelneo

legendary

Activity: 3192

Merit: 1198

Bons.io Telegram Casino

Quote from: Lavafreez on September 11, 2023, 06:45:26 AM

After contacting support, they said i had broken their "TOS" and had multiple accounts. This turned out to be completly wrong, after a few weeks of investigatio, they admited that they where wrong and that i only had 1 account but still refused to let me withdrawn 🤯

I didn't see this on the images you uploaded to your XTwitter account all I see are balances, this is a piece of strong evidence if you have a screenshot of that.

Can you please compile all your pieces of evidence and post them here using Bitcointalk's official image uploader https://www.talkimg.com.

Don't worry if it does not show up when you post it here, one of us will quote it for everyone to see.

Lavafreez

newbie

Activity: 13

Merit: 0

@Beparanf

Hello,

I understand your point of view and i respect your position.

However this is not my case.

Saying "What kind of user does an all-in on his first bet" First it's not true i had been playing dice before.

Second, "A french roulette game gives 50% refund when ball goes to zero. I believe this is what he use." False i didn't used the french roulette i used the VIP Roulette will prove it showing you the bet

"Do you have active promotion when you place your bet?"

No i didn't had any promotions active. The only promotions on stake are Weekly and Monthly.

The weekly is a promotion done every Saturday, your bonus is calculated depending on your week gameplay. So if Stakes belive that my bonus could be illegitimate they can and have time to decrease it significantly.

It's exactly the same for the Monthly,

Their is also the reckback that is indeed an instant bonus however the bonus is so low that it has no sens to even talk about it. Exemple: for 50k bet on the roulette i only earned 30$ of reckback...

I hope i have answered all your questions let me know if any doubt or wan't additional evidence

Lavafreez

newbie

Activity: 13

Merit: 0

YES EXACTLY i have tried to explain them many times that this had no sens. Why would i wan't to bet against my self i am only going to loose money doing so !!!!

They perfectly know that. I truely think they are trying to steal my money and i have no clue on what i can do.

I strongly advice you to stay away from this casino if you plan on betting big, i have seen multiple people over twitter complaining about similar issues with similars amount of money.

Stay Safe

Beparanf

hero member

Activity: 2744

Merit: 761

Burpaaa

Before anyone believe on this story. Who will bet all in on a roulette game at first bet? Of there are some users then they are rare. Some user are doing multiple account and avail promotion such as cashback while betting both side using 2 accounts. This way, the user can claim the cashback while 100% still holds his original bankroll that go to the winning bet account. His only danger on this method is when the ball goes to zero which is very low chance to occur.

A french roulette game gives 50% refund when ball goes to zero. I believe this is what he use.

This kind of bonus abuse is very popular which the live casino provider usually detect multiple account that oppose bet even on 2 different casino involved that play same live game.

Quote from: Lavafreez on September 11, 2023, 08:56:23 AM

About the conversations with the support, and the "reason" for stealing my money is about their policie of "opposite Betting". They claim that another account bet the opposit that i had bet. I told them multiple times that this was a coincidence. They do not even reply to me, the support has been ignoring myy emails for more than 1Month

Do you have active promotion when you place your bet?

Poker Player

legendary

Activity: 1372

Merit: 2017

I hope someone from stake comes here to give an explanation on the subject, although I understand that they are more careful with large amounts like this than if it were $50. In any case it seems fishy that they first accused you of multi-accounting, then said no, and now they come out with the opposite betting. I don't see what's wrong with it, I guess it's against the rules, but if I bet $50K and meet a friend or something who bets $50K, in the end what we're going to lose is the commission, no matter how much one of us wins. If I were the master of the casino I would want them to repeat the bet many times.

Lavafreez

newbie

Activity: 13

Merit: 0

Hello,

Since i'am very new new here, i only found this way to show you and proove what i have advanced.

Here is my twitter account and you will see all the evidences.

https://twitter.com/Dylaan86/status/1694536346864349683

About the conversations with the support, and the "reason" for stealing my money is about their policie of "opposite Betting". They claim that another account bet the opposit that i had bet. I told them multiple times that this was a coincidence. They do not even reply to me, the support has been ignoring myy emails for more than 1Month

Also i have played only 2 games Dice and Roulette

If you have any doubts or need any more evidence please let me know.

acroman08

legendary

Activity: 2310

Merit: 1075

This is a big accusation, $100k is not a small amount of money, Please provide all evidence(screenshots of your deposit, bet, conversation with their support, etc.) backing up all your claims, It's not that I think you are lying it's just that providing evidence could help your case and garner support from other members.

bitbollo

legendary

Activity: 3248

Merit: 3485

Nec Recisa Recedit

did you have screenshots that support your claim? I mean, as always in this section, it seems that some missin pice of puzzle here. So you opened an account and just played 50k all in or maybe some others bet?
What term of service you have violated? what motivation they provide?

Lavafreez

newbie

Activity: 13

Merit: 0

Hello,

I deposited 50k on my account did an all-in in the roulette, won and when i tried to withdraw they locked and shut down my account.
They refused to let me withdraw and locked down my account.

After contacting support, they said i had broken their "TOS" and had multiple accounts. This turned out to be completly wrong, after a few weeks of investigatio, they admited that they where wrong and that i only had 1 account but still refused to let me withdrawn 🤯

They basicly robbed me 100k. This is Shameless behavior, worthy of a low-class casino.

Stake Username : Lavafreez

Topic: Stake LOCK my account after WINNING 100K - page 3. (Read 606 times)