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Topic: Stake.com suddenly banned my Account - page 5. (Read 1191 times)

newbie
Activity: 153
Merit: 0
December 24, 2021, 12:36:56 AM
#55
I am an active using STAKE.COM site and using sport betting as gambling way, last week my account suddenly banned after success winning sport betting and now I have 2.3k doge in my wallet but my account have been banned. I try to chat support online but their reason my account banned because fraud with bonus, I never joining any bonus program and only active with gambling on sport side, how come 2,3k doge coin received from bonus, here my fund and my account still banned until right now

https://i.imgur.com/ZvXFXsx.png

Did you do something that is against their terms of service? If so, maybe that thing is the reason why you have been banned. If you know to yourself that you have bypassed their conditions, then you shouldn't be crying here because you'll just waste your time and effort. Even if there is only a thing that you did wrong and clearly it is stated in their policies that you will suffer repercussions, then you should have prepared for the worst. The things that I am referring to are abusing bonuses, multiple accounts, usage of VPN, using scripts and the likes that basically has the common ground of cheating on the casino.

Now, if you know to yourself that you didn't do anything wrong at all and you are a good player that follows the terms of service, then that's the time that you should take an action to secure your funds. You can post on the scams and accusations board to address your concern and to spread awareness as well.  Post every detail of what happened and attach your pieces of evidence on your posts such as your screenshot of a conversation with their representatives and history/record of your account activities. After doing your part, wait for their resolution. If you won't receive any in the following days, escalate your issue to have necessary measures be done by the higher-ups or authorities.
What you mean is cheating. If it is true to do the misfortune, then it should only be the victory taken by the gambling house, but the capital is returned. If that is not done then he better move the gambling house and find a more profitable place, meaning that when he cheats again, then the capital will be reversed.
legendary
Activity: 3066
Merit: 1312
December 23, 2021, 11:40:44 PM
#54
...........

Your account is banned but you are still able to login to take those screenshot or you took the ss before the ban? I have no idea about banned account in Stake, but logically banned account will not be able to login.

so how come I can get bonus with my referral link. You need to know before talking more about if I made fraud bonus, there are no away with bonus on bigger site like STAKE.COM

Is that the reason of the ban? Can you confirm that this reason comes from the live support? Come on dude, show us the proof of what is told by support to you regarding the ban. Otherwise, it will be just like a fabricated story.
member
Activity: 622
Merit: 36
December 23, 2021, 04:47:51 PM
#53
Since he isnt even VIP bronze I doubt there could have been a lot of bonus abuse since at this level all you get are some cents if anything.

I think weekly bonus (maybe also monthly) also starts from Bronze. So I wonder which bonus he should have abused.
No matter how much the bonus is, if the security sees the abuse on that reward system then there’s no excuse for you anymore and I’m pretty sure Stake have their proof about the abuse better to ask them how and why. Stake is a good gambling site, many got banned because of that fraud and violating the ToS, if you don’t want to get banned just do what is right always.

So if he "abused" them for some cents, that makes it ok to not pay out a much higher balance than the bonus amount which is still in the account? Makes sense.

Anyway, lets see if he provided the requested chat support screens, without that its just another story anyway.
sr. member
Activity: 2422
Merit: 357
December 23, 2021, 04:45:48 PM
#52
Sorry late respond and I was sad with some respond said me I am fraud with bonus, here my proof how many time I make deposit with my account  ~snip~
From your provided screenshot we can see that all of your deposit was made in 2020. So, you haven't made any deposit in this year? Don't hesitate to post your bonus claim screenshot from your account transaction page. Everyone is asking you to post the support conversation screenshot here. Deposit screenshot can't be consider as proof where there is no deposit record of last 12 months! Your accusation is connected with bonus abuse. Kindly show us your received bonus history and support conversation screenshot.
Most probably he just came back to visit his account and found out that he got banned without knowing it. Stake have the proof as well about the abuse, they can’t just banned gamblers without any proof. Anyway, let’s see if OP can provide such information about bonus so we can know if he is telling the truth or not.
full member
Activity: 2086
Merit: 193
December 23, 2021, 04:42:32 PM
#51
Since he isnt even VIP bronze I doubt there could have been a lot of bonus abuse since at this level all you get are some cents if anything.

I think weekly bonus (maybe also monthly) also starts from Bronze. So I wonder which bonus he should have abused.
No matter how much the bonus is, if the security sees the abuse on that reward system then there’s no excuse for you anymore and I’m pretty sure Stake have their proof about the abuse better to ask them how and why. Stake is a good gambling site, many got banned because of that fraud and violating the ToS, if you don’t want to get banned just do what is right always.
hero member
Activity: 1526
Merit: 596
December 23, 2021, 04:39:13 PM
#50
I am an active using STAKE.COM site and using sport betting as gambling way, last week my account suddenly banned after success winning sport betting and now I have 2.3k doge in my wallet but my account have been banned. I try to chat support online but their reason my account banned because fraud with bonus, I never joining any bonus program and only active with gambling on sport side, how come 2,3k doge coin received from bonus, here my fund and my account still banned until right now



There has been a lot of complaints lately about Stake.com.

I'm still of the belief that they are a legitimate player in the crypto gambling space, given their long standing history.

As long as you didn't do what they claim you did, you should be able to get your DOGE withdrawal soon. Just keep in touch with support.
member
Activity: 622
Merit: 36
December 23, 2021, 04:37:37 PM
#49
Since he isnt even VIP bronze I doubt there could have been a lot of bonus abuse since at this level all you get are some cents if anything.

I think weekly bonus (maybe also monthly) also starts from Bronze. So I wonder which bonus he should have abused.
legendary
Activity: 1946
Merit: 1026
In Search of Incredible
December 23, 2021, 01:41:48 PM
#48
Sorry late respond and I was sad with some respond said me I am fraud with bonus, here my proof how many time I make deposit with my account  ~snip~
From your provided screenshot we can see that all of your deposit was made in 2020. So, you haven't made any deposit in this year? Don't hesitate to post your bonus claim screenshot from your account transaction page. Everyone is asking you to post the support conversation screenshot here. Deposit screenshot can't be consider as proof where there is no deposit record of last 12 months! Your accusation is connected with bonus abuse. Kindly show us your received bonus history and support conversation screenshot.
legendary
Activity: 3500
Merit: 1354
December 23, 2021, 01:26:57 PM
#47
Sorry late respond and I was sad with some respond said me I am fraud with bonus, here my proof how many time I make deposit with my account

-snip image-

lately my account rank still bronze

-snip image-

so how come I can get bonus with my referral link. You need to know before talking more about if I made fraud bonus, there are no away with bonus on bigger site like STAKE.COM

What's the point of showing your deposit history and vip level? It does not prove anything.
I'm sure you have read the suggestion from many members here show your chat with support, why dont you provide it?
Are you afraid of it? If you are afraid then what's the reason for it?
If you are honest and you feel that you did not do anything against the rules, you should not be afraid to show the full conversation.
legendary
Activity: 2660
Merit: 1261
December 23, 2021, 01:18:04 PM
#46
-snip-
Show the fully chat between you and the support.

Man, to be honest your deposit and withdrawal is still small and there is no reason if stake banned your account without the reason. If you not ask what bonus or T&C you are broken then you should ask the fully detail.

More people have fund more than your account and there is no single issue at all, there always has some reason about the banned. If you are abused some promotion or against their t&c no matter you are deposit or not, their action will always based the rules not by deposit and how much money you are own in the account.
hero member
Activity: 2660
Merit: 651
Want top-notch marketing for your project, Hire me
December 23, 2021, 12:48:15 PM
#45
Sorry late respond and I was sad with some respond said me I am fraud with bonus, here my proof how many time I make deposit with my account

[snip],

lately my account rank still bronze

[snip]

so how come I can get bonus with my referral link. You need to know before talking more about if I made fraud bonus, there are no away with bonus on bigger site like STAKE.COM
You need to understand the stance of the people though because you're making an accusation about one of the long-existing casinos with no adequate evidence to back your accusation and to be honest with you. I personally still find it hard to believe you're guilty of the banned.
But what I am still surprised about is that the casino representative hasn't said anything about this issue in other to clear the air.
 
hero member
Activity: 1106
Merit: 527
December 23, 2021, 11:35:09 AM
#44
[...]

well image proves that you made deposits, but can you post screenshot of the conversation you had with support? because we need to see what support told you to have your account banned

I am glad that OP has finally responded here in the thread. It would be really nice if OP will delight our request to see the conversation he had with the support, highlighting of course the exact words said upon the banning of his account. I think that only from there we could really understand the stand of the casino why the account has to be banned.

ya.ya.yo!
It would be better if both of them will come up here, isn't it?
To make this thing clear out, I don't want to have a one-sided judgment, let the stake explain it here too, and ask the exact reason why OP was banned.

One thing that I presumed, OP was broke the T&C but to confirm this, sounds good if the Stake.com team will respond on this thread.
legendary
Activity: 1806
Merit: 1024
December 23, 2021, 10:56:42 AM
#43
[...]

well image proves that you made deposits, but can you post screenshot of the conversation you had with support? because we need to see what support told you to have your account banned

I am glad that OP has finally responded here in the thread. It would be really nice if OP will delight our request to see the conversation he had with the support, highlighting of course the exact words said upon the banning of his account. I think that only from there we could really understand the stand of the casino why the account has to be banned.

ya.ya.yo!
legendary
Activity: 3164
Merit: 1127
Leading Crypto Sports Betting & Casino Platform
December 23, 2021, 08:04:11 AM
#42
[...]

well image proves that you made deposits, but can you post screenshot of the conversation you had with support? because we need to see what support told you to have your account banned

I think a reputed gambling site like stake would not scam gamblers

I think about it too
sr. member
Activity: 980
Merit: 255
HALA MADRID
December 23, 2021, 06:48:50 AM
#41
Sorry late respond and I was sad with some respond said me I am fraud with bonus, here my proof how many time I make deposit with my account

,

lately my account rank still bronze



so how come I can get bonus with my referral link. You need to know before talking more about if I made fraud bonus, there are no away with bonus on bigger site like STAKE.COM
hero member
Activity: 3010
Merit: 666
December 23, 2021, 02:16:49 AM
#40
You have to post more evidence like the reply of the support if you have contacted them and you receive a reply.

I think a reputed gambling site like stake would not scam gamblers, you just have to contact them regarding that and follow the instructions to recover your money, as long as you don't cheat or broke the TOS, you can get your money back, last option is to make a scam accusation against the site, and let's see on how they'll respond.
legendary
Activity: 3318
Merit: 1247
Bitcoin Casino Est. 2013
December 23, 2021, 02:12:45 AM
#39
OP you need to come here in this thread post a screenshot of the conversation you had from the support and also if possible post an email where the support tells you the reason they banned your account, without proof it will be very difficult to believe your story, what you posted is not enough, so run and show more proof

So far still no evidence from the OP.It is easy to post a few screenshots of the communication between the OP and Stake help desk so we can see the reason for such ban of the OP account.I believe that Stake is a huge casino which by the way is giving the highest Christmas bonus so they don't care about a mere 2300 DOGE balance if the OP has not done anything wrong.I believe there is suspicion about braking any of the rules of the T&C at the Stake website.Of course since no proof is provided until now we have to wait and listen to both sides of the story.
hero member
Activity: 1722
Merit: 508
December 23, 2021, 01:53:08 AM
#38
Have you contacted them through email? Stake.com is one of the reputable and safe website I've played with and I don't think they will just ban you without any valid reason. If you have been accused wrongfully I think you should explain it to them how come that you are abusing their promotion or bonus? and I think they should have an explanation here in the forum too.
legendary
Activity: 3164
Merit: 1127
Leading Crypto Sports Betting & Casino Platform
December 22, 2021, 11:52:06 AM
#37
OP you need to come here in this thread post a screenshot of the conversation you had from the support and also if possible post an email where the support tells you the reason they banned your account, without proof it will be very difficult to believe your story, what you posted is not enough, so run and show more proof
hero member
Activity: 1498
Merit: 506
December 22, 2021, 06:34:03 AM
#36
The problem was exactly described by @BitcoinHunt3r. Everything indicates that OP has created an account to claim reload bonus. He tried to withdraw it, or maybe he even managed to withdraw it. The bonus is for users who are actively betting. It seems OP was not enough active in betting to deserve a withdraw of that bonus.

That could possibly be the case of OP as well, only he did mentioned that he is an active user at stake.com. I just hope that OP could really attach here the official message or notice sent to him, so we could help him out figure out what really happened in his case, based on the received notification.
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