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Topic: Stake.com - The Leading Crypto Casino - Drake, UFC, Everton, Alfa Romeo F1 Team - page 529. (Read 285093 times)

member
Activity: 627
Merit: 36
Have you claimed your monthly bonus guys? I thought the monthly bonus will be sent after 15th but I was wrong as Stake sent it earlier today. Not much for me due to my low wagering activity but at least I can play now with the bonus. The new challenge to hit 2,000x on Wild West Gold seems with more than $1,000 as the reward seems to be so attractive. I'll use the monthly bonus to play Wild West Gold and hope to hit 2,000x.

Better withdraw the money than throwing it away in casino games.
legendary
Activity: 3066
Merit: 1312
Have you claimed your monthly bonus guys? I thought the monthly bonus will be sent after 15th but I was wrong as Stake sent it earlier today. Not much for me due to my low wagering activity but at least I can play now with the bonus. The new challenge to hit 2,000x on Wild West Gold seems with more than $1,000 as the reward seems to be so attractive. I'll use the monthly bonus to play Wild West Gold and hope to hit 2,000x.
hero member
Activity: 2590
Merit: 605
We're working on scaling our VIP host support. In an ideal world every player would get a VIP host regardless of how much they were wagering. It takes time to train someone up to a point where they can manage high value players effectively. Reality is we've 10x'd our player count the past year while being unable to scale staff headcount to deal with that but we are slowly catching up. There's no excuse for disappointing our players especially Platinum VIP's, we'll keep working hard and try and improve.
You 10x your players number in the last year? Wow I did not imagine stake, which has been around for so long (if we include primedice as well) would end up still doing something like 10x more players after so many years? Is that mainly because of pandemic and specific to this year? I mean like do you 10x your player number almost every year, or was this special to this year only?

If it is every year, then maybe you should consider hiring 100+ staff and see which one is good and which one is not and improve on that to increase VIP staff, but if it is only for this year then getting only a few and improving on that seems like a good ideal solution for temporary spikes in numbers.
sr. member
Activity: 2226
Merit: 254
Top-tier crypto casino and sportsbook

5 minutes is not that slow, as answered by ryzaadit above that Stake has many users and 1 support might be in charge to serve more than 500 hundred users.
You need to understand that, lets say there are 5 active supports at the time you contact them but at the same time there are 10 users who are contacting them like you.
It means that you are in waiting list if you come late than the first 5 users who contact them earlier than you.
So I think 5 minutes waiting is still reasonable and it is still fast.

That's the time where we live in. People get nervous/frustrated when you need to wait 5 minutes (also in real life). As you mention 5 or 10 minutes are acceptable if they can solve/handle all your questions. Sometimes they need to verify or check something with someone else of the staff.
hero member
Activity: 2604
Merit: 816
🐺Spinarium.com🐺 - iGaming casino
Does anyone find the support service a bit slow to respond ? since Stake sponsored Watford  it seems stake users are increasing
We get slow response when we need support take at least 5 minutes to wait We believe there is a solution here to keep customers comfortable
Maybe they have many questions from the other members, so they are slow to respond to your questions. I am sure they will respond to your questions and will give the best answers to their members. Besides that, I think it is normal if they do not always provide fast responses to their members as they will have other things to do besides responding to the questions. So it is better you calm down and wait for their respond.
member
Activity: 2520
Merit: 57
Primedice.com & Stake.com
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legendary
Activity: 3500
Merit: 1354
Does anyone find the support service a bit slow to respond ? since Stake sponsored Watford  it seems stake users are increasing
We get slow response when we need support take at least 5 minutes to wait We believe there is a solution here to keep customers comfortable

5 minutes is not that slow, as answered by ryzaadit above that Stake has many users and 1 support might be in charge to serve more than 500 hundred users.
You need to understand that, lets say there are 5 active supports at the time you contact them but at the same time there are 10 users who are contacting them like you.
It means that you are in waiting list if you come late than the first 5 users who contact them earlier than you.
So I think 5 minutes waiting is still reasonable and it is still fast.
legendary
Activity: 2688
Merit: 1262
Does anyone find the support service a bit slow to respond ? since Stake sponsored Watford  it seems stake users are increasing
We get slow response when we need support take at least 5 minutes to wait We believe there is a solution here to keep customers comfortable
Nope, I don't.

I guess depends on your day, in busy day the chat or player online in stake can be over 5,000-6.000 people. Comparing to support who online maybe around 10-15 is pretty low, and some support is sometimes needed several check for some case.
legendary
Activity: 2716
Merit: 1092
Leading Crypto Sports Betting & Casino Platform
Does anyone find the support service a bit slow to respond ? since Stake sponsored Watford  it seems stake users are increasing
We get slow response when we need support take at least 5 minutes to wait We believe there is a solution here to keep customers comfortable
legendary
Activity: 1318
Merit: 1010
666 - slave 2 the grind -
that serbian mod will get orca whale flanked frmo the side and liver removed for the ban

hopefully the plane doesnt crash before then
legendary
Activity: 3192
Merit: 1279
Primedice.com, Stake.com
With that said, I could start setting reloads again in the future based on your gameplay increasing - $50k wager in a month - You can check this progress by requesting your statistics under your profile.
Also when I was receiving those amounts in reloads there were only around 750-1000 people online as seen from the chat statistics.
While when I checked yesterday there were 6111 users active on the site.
If they really working in this way then lots of user will loss their reload feature. Because wagering $50k on each month isn't possible always. Maybe they could make a requirement of deposits. Stake has gained lots of user with their legitimate, wide variety of games and specially for the bonus system. If they are unable to handle this much traffic on their site then there is a high chance of losing some old loyal users. The number of online user goes above 10k-12k during bonus time.

I haven't faced this situation yet. But we may face it too in the near future, who knows! In the VIP club page Stake team said that, “With availability suited to your timezone, your VIP host will beat any benefits other sites are offering.”
But in reality, other casinos are offering similar type of bonus now. And Stake will fall behind by changing their bonus system!

We're working on scaling our VIP host support. In an ideal world every player would get a VIP host regardless of how much they were wagering. It takes time to train someone up to a point where they can manage high value players effectively. Reality is we've 10x'd our player count the past year while being unable to scale staff headcount to deal with that but we are slowly catching up. There's no excuse for disappointing our players especially Platinum VIP's, we'll keep working hard and try and improve.
member
Activity: 2520
Merit: 57
Primedice.com & Stake.com
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Giveaway's Topic: https://forum.stake.com/topic/46574-%E2%80%8B%E2%80%8B2500-the-best-basketballsports-challenge%E2%80%8B%F0%9F%8F%80/



Mirror Sites

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We’ll keep you updated
legendary
Activity: 1946
Merit: 1026
In Search of Incredible
With that said, I could start setting reloads again in the future based on your gameplay increasing - $50k wager in a month - You can check this progress by requesting your statistics under your profile.
Also when I was receiving those amounts in reloads there were only around 750-1000 people online as seen from the chat statistics.
While when I checked yesterday there were 6111 users active on the site.
If they really working in this way then lots of user will loss their reload feature. Because wagering $50k on each month isn't possible always. Maybe they could make a requirement of deposits. Stake has gained lots of user with their legitimate, wide variety of games and specially for the bonus system. If they are unable to handle this much traffic on their site then there is a high chance of losing some old loyal users. The number of online user goes above 10k-12k during bonus time.

I haven't faced this situation yet. But we may face it too in the near future, who knows! In the VIP club page Stake team said that, “With availability suited to your timezone, your VIP host will beat any benefits other sites are offering.”
But in reality, other casinos are offering similar type of bonus now. And Stake will fall behind by changing their bonus system!
legendary
Activity: 2828
Merit: 1497
Join the world-leading crypto sportsbook NOW!
^^
Did they create a limit a user must wager so to receive these bonuses called reloads for a platinum level now?
That is kind of absurd. Since as you had mentioned are literally pennies anyways.
They use to be close to $2 per hour when I first started receiving them and I was like "cool, that is an extra $48 a day to pump back into the site!"
But there must be almost 200+k users more joined since then I can see why they have rakedback those amounts.
Also when I was receiving those amounts in reloads there were only around 750-1000 people online as seen from the chat statistics.
While when I checked yesterday there were 6111 users active on the site.

But since I am platinum II, I will be expecting to see a similar thing from my host in the near future.
Because $50k wagered in a month is not viable for even a casual gambler on the site.
member
Activity: 627
Merit: 36
Ok, so Stake broke another promise.

Remember when they lifted the reload requirement/host requirement from plat 1 to plat 2 and some months later to plat 3.
Well at least when you already had a host at the point you can still get the reload.

Today I got this from my host.

"Hey there, hope you are doing well today.
 
Sure thing I can set a new reload for you. Although unfortunately, this will be the last reload I can set for you based on your gameplay dropping quite a lot 😟

This final  reload will last one whole entire month instead of 7 days. On top of that, this reload will be 2x the amount of what it is meant to be 😉.

With that said, I could start setting reloads again in the future based on your gameplay increasing - $50k wager in a month - You can check this progress by requesting your statistics under your profile.

Another way for me to renew your reloads once again would be if you reach the next VIP level 🙏

Your one month reload is all set to go now at $xxx/day x 31 days ✊

Take care and hope you continue to enjoy your gameplay on Stake 🚀 "

What happened to "As a platinum VIP you will always be entitled to this feature".

How can someone come up with a number of 50k/month so I can get the reload back, and then its some cents again obviously.

Stake is straight up garbage and lies to its users, yet another confirmation of the bullshit this site is pulling!
member
Activity: 2520
Merit: 57
Primedice.com & Stake.com
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legendary
Activity: 2688
Merit: 1262
-snip-
Throwing a hat because respect ~XD.

3$ base bet with hard category (1000x) is really big guts, how many spins you are made? my highest Plinko only 5$ base bet with medium and hit 56x. I only playing plinko for chasing some wager amount.
hero member
Activity: 2282
Merit: 560
_""""Duelbits""""_
A 1000x Plinko is always beautiful again...  Grin

I also have to admit that I rarely play third-party slots.
Somehow the Stake Originals are totally sufficient for me.
Mostly Plinko, Keno and Scarab Spin.  Grin

I believe that when you get lucky like this, unless you lost a lot already then you should give a small break and put that money aside. I gamble with small amounts per month and I do not deposit too much money and if I run out of money then I do not redeposit again. So, what I suggest would be just withdraw all the money then I would definitely just put a small part of it. Like you got 3k? Then 100 bucks per month would get you to 30 months! Or even 300 bucks per month is still 10 months. That is a very long period of gambling.
When playing after a long time not and when the Plinko game gets a big advantage of course it is according to what can not be imagined but the victory will certainly come to anyone but SiNeReiNZzz played a friendly game at that time.

It depends on how it is for him to do it, if I was of course I would withdraw it and return to the small capital to find luck again, but sometimes with big wins I always want to increase the bet to the big one.
Emotional always increases when you win.
legendary
Activity: 3024
Merit: 1132
Leading Crypto Sports Betting & Casino Platform
I can't tell you exactly how many bets I needed.

Since I play for some time on the same seed and switch as I said always between Keno, Scarab spin and Plinko back and forth...

 Grin
Basically, you won; that is all that matters, you just won and that's it, all the other parts do not really matter at all. I am sure you probably wagered a lot but as long as you ended up with winning then it is already a good result. Plinko is not the type of game where you get zero return at all times, like dice for example.

There are times when you win nothing, there are times you get half of your bet back, there are times you get twice back and yes sometimes you have this much return, depends on the type of plinko as well of course. I believe that you must be feeling very happy to get this and that's all that matters. As long as you are gambling and having fun, then you are doing it right.
legendary
Activity: 2716
Merit: 1092
Leading Crypto Sports Betting & Casino Platform
I got this yesterday ---> ...after trying it every day ..since it was launched. At one stage I thought it was rigged, because it gave errors just before it paid out. (but the people in the chat says it's normal for Push Gaming to give those errors)

Wow nice hit! Congrats.
In this game I have seen often such blatant multis.
25k x is really juicy...  Cool

I've tried this game but no luck I know this game belongs to the high risk category so Kakmakr tried many tries before hitting this one
Kakmakr can be the winner of the contest in the forum with this betting ID because as far as I know the participant is only able to hit 5000x
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