Apparently the game does not work the way they want it to work.
I'll be clear right away, I've never taken any bonuses or free spins. That's why the part with "game abuse" doesn't make sense at all.
They even display my winnings below the game.
The mail still hasn't been answered. I will wait a little longer and create a topic in the Scam Accusations section.
Thanks everyone for the suggestions.
https://i.gyazo.com/2bf34f67c99c23658c8e2d7ce4339734.png
https://i.gyazo.com/4b7a9b37642f0aadf731b180f93cad84.png
UPDATE:
Eddie contacted me and asked for KYC verification. I could not do this as my account is still disabled.
I explained this in the support chat and they told me that I can send my documents directly to [email protected], which I did.
I notified Eddie about this by email.
https://ibb.co/S3xmRCB
100% scam site ...эти мpaзи кинyли кyчy нapoдa нa дeньги , вce y ниx фeйкoвoe, xyecocbI