I'm actually a woman and thank you for your feedback.
Besides that i can tell you that i don't answer / ignore the complains because it's not my department to answer them and i have no information regarding such situations (you can check my title: Brand Manager, not Support or someone that should solve your issue).
The only thing i can do is advertise, keep the topic alive and see what the community hates / likes to get as best news and that's it.
Complains are always forward to my superiors either directly to Edward or the Support team.
Sometimes you might notice i don't have to answer since the Support team does that for me just like Micro or KatarinaS
I hope i have clarified your doubts and thoughts.
I am sorry to presume your gender, that is on me and my bad. Also, I am in no way a hater, been playing on primedice for over 6 years now and remember literally the first version of primedice, the v1 that was literally the release version when it first started and moved from just-dice when they decided to use clam instead of bitcoin as well. I was here when 2000 bitcoin was stolen and I was here when people literally used autoclick programs to abuse the faucet. Moved to stake the moment it got created by the team as well.
I was literally giving an example of this, I love stake and I will play here forever until either I die or stake closes for a reason yet that doesn't mean I have to like everything about it. I don't know what job requirements of a Brand Manager so maybe you are doing exactly what you are suppose to do and congratz for that.
However, wouldn't it be great for Stake to actually hire someone who would be constantly here and talk with people as well? Instead of just sharing one message per day and leave. Is it so disgusting to expecting stake to have a community manager that is in talks with the customers as well?
@Juggy777, I am sorry if my message looked troll or hateful but if you check it, I have not really crossed any lines neither, trying to be as calm and "ethical" as I can while also just giving my own opinion, I am sure sharing my view can't be considered "attacking" for some reason, I am just sharing my own opinion, you may agree or disagree that is fine but my message had absolutely nothing that was aggressive at all.