Topic: Swedish ASIC miner company kncminer.com - page 1353. (Read 3050074 times)

Bitfury added a hundred TH just this weekend and just to this pool: https://ghash.io/  . But please bring those discussions to mining speculation.

Regarding promised dates, indeed OP clearly states summer. Late August was also mentioned though only as a possibility and then September was the deadline offered. I got very annoyed when I was told, in person, at that luxurious office in the most expensive part of Stockholm, that the only date given was always the 15th of October! October was definitely not what we were told when we payed thousands of USD's for a pre-order (>8000 USD in my case) in early June. Now I can totally live with a slight delay since they totally over-delivered in hash rate, but not with fact distortion and playing people for dumb. Please stop that!  (Like that "early autumn" post). KNC also said "refunds until shipment" and now stopped that!  

For me, and I guess for most people, the over delivery in hash rate makes up for the delay (even if early delivery would have been preferable to higher hash rate). However nothing makes up for pretending some things were not said.

Actually for me, technically, the hash rate is already technically "under-promised" as when, after leaving Sweden empty handed, and after a few full days of losing time trying to reach customer support and playing detective for phone numbers, I finally found Sam's number and gave him a call directly (something I hated having to do). He found my unit that was supposed to have shipped two days before in his office. I was finally given the possibility of a refund (that I asked earlier the same day without success to customer support) or ship. I asked "OK, does it really run at +550?", I was expecting a "no, but around 500" and I would have said "that's great! ship it please", but I was told that yes, it is running at over 550 like they advertise in the website now.

No need for that! What's the point? Feels like they are trying hard to throw away the "under-promise over-deliver" and totally kill their definite 500>400 glow!

When I went to Sweden I was feeling a bit like a Orama wannabe wanting to take photos of machines and "win the bet" for September (even though I didn't actually bet). Now, after they entered this stage, I just feel like whining endlessly about September, the thousands of USD in pre-orders and compensations.

The % of unhappy customers are in the single percentages...   and each day that gets smaller as they fix issues & ship units.

One of the deciding factors, after having done my due diligence and approximate calculations, was the part of the statement that said they (mining rigs) will be ready "by the summer of 2013".

This statement clearly avoids mentioning END of summer, and definitely does not say AFTER summer. Although I did not factor in an increase in hashing power, which clearly KNC SEEMS to be providing (as I have yet to receive my June 18th order), I did factor in an END OF SUMMER delivery in my calculations as part of my due diligence, as was quite happy with my figures and reasoning for purchasing a KNC Saturn.

Then of course we had KNC state a few promises of miner/network protection and their every famous "under promise, over deliver" statement, and the decision to purchase the Saturn was solidified. So, if KNC can figure out where it fell short for some/most of its customers, and if it can figure out how to stay true to their company motto, then ALL (KNC and customers) will come out of this endeavor satisfied.

This thread gets a new novella added from the time I go to work to the time I get home every day.

Hell,it's at least entertaining.

ug, Switching to Eligus.. an extra 5% from merged Namecoin mining, and no pool fees, so at least 7% over slush... and they pay out transaction fees to the miners...I have no idea how much that is, but that makes it OVER 7% better pay over slush. I'm there!

"power conflict from a powered USB device "  Like a non-powered USB hub sporting 3 USB BEs.

Why? Not even I consider this an Epic Fail, and I don't have my day 2 order.
They did an outstanding job on everything except the delivery. No one could have foreseen the PSU issues, and they did roll out 5 firmware updates in not even 2 weeks. As far as I am concerned that is the opposite of an Epic Fail.  

And a fully capable BBB having shortfalls with a Jupiter doesn't absolutely mean it can't work with a Mercury.

All not well in KNC paradise???   Just checking in as it gives me the shits and giggles..

    
I will now declare this a       "E  P  I  C     F  A  I  L"        

Wow, if you read that just now you have a lot of catching up to do!

I didn't consider you worth responding to quite frankly but since you insist.

No one does a formal endorsement for anybody unless they get paid and I'm no exception. The key thing though is that whole arrangement occurred days after I plunked down a check for 4TH.

Nope, still "In progress (Payed)" since last Sunday.

If I remember correctly the stated reason was to prevent power conflict from a powered USB device.
(I thought the Usb cable spec provides protection?)

Sadly there is a USB LCD screen that already works with cgminer.

hw
http://coldtearselectronics.wikispaces.com/USB+LCD+-+LCD+System+info
sw
https://github.com/cardcomm/cgminerLCDStats

I received no tracking number. I returned from a trip to find my status changed to "shipped".
No tracking #, just my knc order # as reference.
I was off line for a long weekend, so I don't exactly know when it was shipped, but I received my gear on Monday a week ago.

I think that if it says shipped, keep your eyes open for the big brown truck.

I notice you didn't try to deny my accusations.

Ciao, baby!

I'd have to say you both have valid points. MHS, you are right in your assessment, and Mota, your observation. Problem is you're arguing two seperate issues and conflating them.

If nobody will take a risk on a new product, then there will be no new product. If nobody will take a risk on a new company, there will be government intervention on behalf of the bankers no new companies.

Either way, you assume some risk, and sometimes it bites you.

Granted, I have no skin in this game, just a lot of interest. But for whatever it may be worth, I expected their rollout to be far worse. And this is the horse I would have backed.

I think they should hire a serious PR staff, and like those "large" companies, keep the engineers AWAY from microphones, forums, etc. Engineers build shit. Most of them can't sell shit unless the market is on fire, and they tend to overestimate their abilities. No, I'm not saying they lie, I'm saying that they get enthused and fail to account for Mr. Murphy or Feed Justin Case. Justin's a good guy when he ain't hungry, and Murphy is the devil's nightmare. There is good reason why most managers are NOT tech people. They are able to abstract themselves from the project and see the wide world a bit clearer. KnC needs some of those people. I think their development team is nothing short of spectacular, but they have operated their business like rank amateurs. They are clearly very smart people. I hope they learn from this and fix the glaring errors going forward. I suspect they will.

Also, never forget that the established companies screw the pooch too. Anybody remember the IBM PS/2?

There has been a ~200 TH/s increase in the last 24-36 hours.  Wonder if KNC is mining with our miners to pay the compensation they promised to the hosted units. Still waiting on a tracking number for my Day 2 here.

I really wonder :
- WHY they removed it
- WHAT they precisely removed from the BBB PCB

Removing a connector, or having a special run of BBB without the connector, adds complexity to the process.
If KnC did that, they must have a really serious reason.
Or maybe there was a shortage of USB connectors, but I don't believe this.

If they removed only the connector, AND there was no reason to remove it (unlikely), then it should be easy to add a connector and plug a USB device.
If anyone feels brave enough to do it, let us know how it turns out

Same for the mini HDMI connector, it looks like it's been removed : it would be nice to connect a small LCD screen to show cgminer.
It might require some small changes to the firmware so that the "screen" process running cgminer outputs to the framebuffer, but that can be done.

I'd love to work on all this, but I need to get my miner first.

http://www.youtube.com/watch?v=thiTa8wfZsc

Who cares if it's off topic FUD, I'm throwing cannonballs!

(sorry, couldn't resist. Or at least didn't.)

If KnC does do a relatively large shipment on a single day we should see it reflected in network hashrate as an unusual blip.  Might be usable to distinguish the effect of KnC additions from others.