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Topic: Swedish ASIC miner company kncminer.com - page 1385. (Read 3050075 times)

hero member
Activity: 798
Merit: 1000
October 11, 2013, 02:30:25 PM
Hey KNC, thanks for the apology about keeping us customers in the dark for so long. And thanks for updating us on the new production schedule. We all knew shipping all remain units by 15th October was not going to happen, so glad you gave us these new, realistic delivery dates.

Oh wait, you didn't do either.
hero member
Activity: 532
Merit: 500
October 11, 2013, 02:30:20 PM
If I have corsair HX850 PSUs for my miners should I immidietly change them or should I wait for official info?

I'd personally change bro. After their reset they supply peak current without ramping for approx 30 seconds is what I understood. That pops the cap, and so far it's the PSU that is most likely to cause this issue. Most other PSU's once reset gradually ramp current.
newbie
Activity: 39
Merit: 0
October 11, 2013, 02:28:37 PM
If I have corsair HX850 PSUs for my miners should I immidietly change them or should I wait for official info?
hero member
Activity: 532
Merit: 500
October 11, 2013, 02:27:43 PM
The guy from GE flew in especially.

WIthout providing details and FACTS all you have managed is an 'Appeal to Authority'

99.999% of the time a vendor is flown in to troubleshoot an issue they will start with the shift of blame.

One fact we do know, KnC said an ATX PSU of x minimum watts would work.
(depends on model)

If they did not design for obvious popular customer choices how is that a PSU issue?


WTF?! How can one determine an issue they don't know is an issue, until it becomes an issue??

EDIT: Oh hang on, I know, months of verification with consumer choice PSUs after the device has been prototyped. Wanna wait?!?

sr. member
Activity: 386
Merit: 250
October 11, 2013, 02:25:54 PM
The guy from GE flew in especially.

WIthout providing details and FACTS all you have managed is an 'Appeal to Authority'

99.999% of the time a vendor is flown in to troubleshoot an issue they will start with the shift of blame.

One fact we do know, KnC said an ATX PSU of x minimum watts would work.
(depends on model)

If they did not design for obvious popular customer choices how is that a PSU issue?
hero member
Activity: 532
Merit: 500
October 11, 2013, 02:24:53 PM
So is there a confirmed "safe" brand of PSU to go with, or just anything but Corsair?

KnC use this:
hero member
Activity: 778
Merit: 563
October 11, 2013, 02:23:39 PM
Hosted units just jumped up in speed!!!!   Others seeing the same???
legendary
Activity: 1260
Merit: 1008
October 11, 2013, 02:22:24 PM
running .95 --  pushing over 600 at the moment.  i know that wont last but nice to see.


prev hash rate ?
legendary
Activity: 1260
Merit: 1008
October 11, 2013, 02:22:04 PM

0.95 fixed it for me, thanks KNC Smiley went from 440 to 533. 20% HW error to 8-10% HW error

very well done guys !
hero member
Activity: 778
Merit: 563
October 11, 2013, 02:20:03 PM
running .95 --  pushing over 600 at the moment.  i know that wont last but nice to see.
full member
Activity: 190
Merit: 100
October 11, 2013, 02:19:58 PM

0.95 fixed it for me, thanks KNC Smiley went from 440 to 533. 20% HW error to 8-10% HW error
sr. member
Activity: 290
Merit: 250
legendary
Activity: 1260
Merit: 1008
October 11, 2013, 02:18:33 PM


Firmware 0.94, nice performing Saturn, 2 days without a reboot of CGMiner and average of 271Gh/s.
I don't even want to try 0.95 ...

if ain't broken don't fix it Tongue
newbie
Activity: 5
Merit: 0
hero member
Activity: 778
Merit: 563
hero member
Activity: 539
Merit: 517
October 11, 2013, 02:13:22 PM


Firmware 0.94, nice performing Saturn, 2 days without a reboot of CGMiner and average of 271Gh/s.
I don't even want to try 0.95 ...
newbie
Activity: 35
Merit: 0
October 11, 2013, 02:12:27 PM
Quote

All,

 

We have been shipping products for a while now and while everything has not gone perfect we thought it was time to provide a little update on out status of things.

 

So far the factory has produced about 700 products, while it seems a lot we were hoping for more by now,

This has been a very steep learning curve and we have adjusted the manufacturing process to be able to produce more boxes per day to try and catch up with the backlog.

 

We would also like to take this opportunity to say that we are aware of the following outstanding issues including but not limited to

 

Hosting environment delays,

Shipping delays,

Performance of some devices are not up to specifications,

Power supply’s causing issues damage to some boards.

Packaging and delivery issues.

 

 

We would like to state that we remain committed to improvement in all of these areas and more. We have all of our staff dedicated to fixing the above issues above anything else.

Our customer service department are working as hard as they can to keep up with all the customer requests and we would like to apologize for any delays our customers are facing while we make our way through these issues.

 

The good news is we have another firmware release today 0.95 This version is specifically aimed at the power consumption of our devices and again contains more stability fixes in the firmware, We have identified issues in the communication between the controller board and the ASIC modules which were causing some very bad performance in certain cases. we recomed that anyone having either power consumption issues or performace issues takes this patch. Please note that this patch will be automatically deployed to all hosting boxes in our DC.

 

The patch can be found here

 

www.kncminer.com/userfiles/file/ kncminer-0.95.bin

 

We do accept that things are not going as well as planned, We are however doing everything we possibly can to get things back on track.

 

Thanks

KnCMiner Team
hero member
Activity: 778
Merit: 563
October 11, 2013, 02:12:16 PM
No official announcement yet but firmware is already there Wink

https://www.kncminer.com/userfiles/file/kncminer-0.95.bin

Those who are brave!

must resist....must resist  Grin

HAHA, who will be the first!?!?!
legendary
Activity: 1098
Merit: 1000
October 11, 2013, 02:10:40 PM
No official announcement yet but firmware is already there Wink

https://www.kncminer.com/userfiles/file/kncminer-0.95.bin

Those who are brave!

must resist....must resist  Grin
newbie
Activity: 35
Merit: 0
October 11, 2013, 02:08:37 PM
No official announcement yet but firmware is already there Wink

https://www.kncminer.com/userfiles/file/kncminer-0.95.bin

Those who are brave!
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