Author

Topic: Swedish ASIC miner company kncminer.com - page 216. (Read 3049515 times)

legendary
Activity: 1316
Merit: 1014
ex uno plures
October 09, 2014, 06:56:24 AM
So I have a die that isn't working.  Running at ~260 Mh/s max since receiving it.

I read this on the KNC titan support forum:

Quote
1 Test the board individually with different data/power cables. Please also plug the data cable in a different port on the controller board. If this board does not have a die issue when ran individually, it is most likely due to a faulty cable connection, or lack of power from the PSU. If you cannot get the die to switch back on, contact support for more assistance.

I tried all of the recommended steps before emailing support.  Not realizing they wanted a screenshot of BFGMiner, I sent them a screenshot of the Advanced screen.  A day later Liam responded back that he would need a screenshot of BFGMiner.  OK, sent them that.

A day later he responds (paraphrasing) "Oh, I see you're mining at <...>  They have problems with the titan.  You should switch to one of these pools <...>    

Then he closes the ticket.

Riiight, it's the pool causing a die not to work...WTF  Angry  Roll Eyes

While KNC claims to be working around the clock as fast as they can to fix all the Titan problems, in truth the only thing they are working overtime at is avoiding refunds and finding other things to blame for their issues.

If I were in polite company, I would say that their behavior is derisible. In more relaxed company, I'd say they are a lying thieving bunch of tossers. Here on a public forum, lets just say that there are good reasons why their rating in Doggie's manufacturer's trustworthiness guide has crashed.
hero member
Activity: 2702
Merit: 510
Leading Crypto Sports Betting & Casino Platform
October 09, 2014, 06:34:20 AM
Oh man, nearly 2 pages away we are going through WW2, and my miner still stuck in nowhere.
hero member
Activity: 700
Merit: 504
Run a Bitcoin node.
October 09, 2014, 12:54:36 AM
Any CA batch (batch 0) customers received their bonus Neptune yet?

Have you bothered to read any of KNC announcements?

Go read them, then if you still can't find the answer come back and I will point it out to you.
Yep, I read all KnC news as it is published. I read this thread too.

I take it as a "no" then.
newbie
Activity: 32
Merit: 0
October 08, 2014, 11:40:44 PM
Could anyone speaking swedish call the lawline, a free phone line for legal advice?
http://lawline.se/contact
They would simply not speak english to me, and then conclude the call with "Thank you". Not very friendly; this case does change my opinion of Sweden dramatically.


The most important questions are:
  • Is ordering a bitcoin miner a business activity (and hence the purchaser a business)?
  • Is bitcoin mining a business activity?
  • Do we need to accept a product (as a business or as a consumer) that potentially poses a fire risk?
  • What are our options for resolution (dispute resolution? mediation? litigation?) and what are their costs?

Sorry for reading this so late but I speak Swedish and perhaps I can help you (if you still need it). PM me if that´s the case -Swedish law is quite beneficial for the consumer as a matter of fact...
copper member
Activity: 2898
Merit: 1465
Clueless!
October 08, 2014, 11:32:26 PM
so those titans are totally fucked up ?


well there seem to be about 6 issues...restarts....die problems...psu connector problems etc etc
so if one critical problem does not sabotage your Titan one of the other 5 will

quite the cluster ****

of course they claim we are a 'business' so no consumer protection and no refunds...

screwed we be

legendary
Activity: 1596
Merit: 1000
October 08, 2014, 10:20:18 PM
Best pool to use for me is ghash. Flawless so far, and they support merged mining. 300+ MH/s speeds even with 1 dead die.
sr. member
Activity: 269
Merit: 250
October 08, 2014, 09:50:42 PM
so those titans are totally fucked up ?

Com-fucking-pletely.   

In 6 days my best stretch of stable mining was the first 3 hours.  Now anything over 10 minutes is a miracle.  The hardware issues seem to get worse over time.
sr. member
Activity: 269
Merit: 250
October 08, 2014, 09:48:47 PM
The one I was overclocking was soldered directly to the Titan cube using TWO high quality 6x PCI-E connections (NOT the cheap square pins with the split down the middle).


2 PCI-E 6 pin connections for 1 cube?


Yep.  My first try ended with melting connectors.   Luckily I was home and smelled it burning before who knows what...
sr. member
Activity: 269
Merit: 250
October 08, 2014, 09:46:52 PM

Note if you are overlocking you had better have damn good connections at the PSU and the Titan.  The one I was overclocking was soldered directly to the Titan cube using TWO high quality 6x PCI-E connections (NOT the cheap square pins with the split down the middle).


Which pins are those?  The split is the as that is how the pin is folded when made.

The good pins have a dome shape on one side of the pin and only one split.  The crappy ones are square with two splits.  My PSU's over 1200 watts seem to have the good ones, the other 8 PSU's I have, don't.

legendary
Activity: 1400
Merit: 1000
I owe my soul to the Bitcoin code...
October 08, 2014, 09:18:20 PM

Note if you are overlocking you had better have damn good connections at the PSU and the Titan.  The one I was overclocking was soldered directly to the Titan cube using TWO high quality 6x PCI-E connections (NOT the cheap square pins with the split down the middle).


Which pins are those?  The split is there as that is how the pin is folded when made.
sr. member
Activity: 397
Merit: 250
October 08, 2014, 09:13:44 PM
so those titans are totally fucked up ?

YUP!
hero member
Activity: 672
Merit: 500
http://fuk.io - check it out!
October 08, 2014, 08:22:55 PM
so those titans are totally fucked up ?
sr. member
Activity: 378
Merit: 250
October 08, 2014, 07:35:16 PM
So I have a die that isn't working.  Running at ~260 Mh/s max since receiving it.

I read this on the KNC titan support forum:

Quote
1 Test the board individually with different data/power cables. Please also plug the data cable in a different port on the controller board. If this board does not have a die issue when ran individually, it is most likely due to a faulty cable connection, or lack of power from the PSU. If you cannot get the die to switch back on, contact support for more assistance.

I tried all of the recommended steps before emailing support.  Not realizing they wanted a screenshot of BFGMiner, I sent them a screenshot of the Advanced screen.  A day later Liam responded back that he would need a screenshot of BFGMiner.  OK, sent them that.

A day later he responds (paraphrasing) "Oh, I see you're mining at <...>  They have problems with the titan.  You should switch to one of these pools <...>    

Then he closes the ticket.

Riiight, it's the pool causing a die not to work...WTF  Angry  Roll Eyes

It seems if you took the time to read through threads on KNC's own forum you might actually have found out, yes this is the case, and there is a new interesting thread on the subject.

http://forum.kncminer.com/forum/main-category/main-forum/60728-pools-working-with-titan


It seems if you took the time to read my post, you'd see that's not the case.  Pool choice does not cause dies to stop working.  That's like saying the reason my car's engine is missing on one cylinder is because of the road I'm driving on.
legendary
Activity: 1316
Merit: 1014
ex uno plures
October 08, 2014, 07:27:14 PM
Anyone have shipping updates with their order #'s?

Mine is 198** and still showing nothing but paid.

Don't you just love dealing with these Douche Nozzles?  

I second the douche nozzle remark.

That being said...My titan is on truck for delivery today in the United States.  Order # 1990x, paid March 19th @ 16:46 knc time.


Mine also still just shows "paid".  Number 208xx, which was paid 26-November 2013 (I converted a Neptune order).

For Neptune -> Titan conversions it appears that KNC adds you to the shipping queue based on the date of conversion, not the date you originally paid for your Neptune. I don't think KNC has started on the 200xx orders yet. Last I heard someone with a 199xx just got his. They seem to be shipping 40-50 a day but the process is very opaque and they like it that way. They know that if people figured out that they weren't going to get their machines before mid-December they'd have a riot on their hands.



legendary
Activity: 1316
Merit: 1014
ex uno plures
October 08, 2014, 07:21:50 PM

What's the meaning of Quota?

Strategy: Failover or Load balance? With Failover I don't get a connection with Nicehash.

load balancing doesn't work

Really? 2 cubes work (20-25% rejects) with load balancing and Nicehash (the other 2 cubes don't get recognized).

With failover I don't get a connection to Nicehash.

KNC have admitted on their forum that load balancing is broken. If load balancing worked it would be very easy to refute the KNC lie that all the problems with reduced hash rate at various pools are because the pools aren't set up to handle the 'extreme power' of the Titan.

So they're not in a rush to fix load balancing right now.

I could change the settings from load balancing to failover. With load balancing I had 150 MHs for 2 cubes and 25% rejects, now with failover I have 100 MHs for 2 cubes and 33% rejects.

Perhaps, but was there any actual load balancing going on ? Were you submitting shares to two separate pools via separate workers ?
legendary
Activity: 966
Merit: 1000
October 08, 2014, 06:24:09 PM
Anyone have shipping updates with their order #'s?

Mine is 198** and still showing nothing but paid.

Don't you just love dealing with these Douche Nozzles? 

I second the douche nozzle remark.

That being said...My titan is on truck for delivery today in the United States.  Order # 1990x, paid March 19th @ 16:46 knc time.


Mine also still just shows "paid".  Number 208xx, which was paid 26-November 2013 (I converted a Neptune order).
member
Activity: 89
Merit: 10
October 08, 2014, 05:24:55 PM
I just realized that KnC originally promised 250/MH/s. Mathematically this is equal to 250 s/MH. 250 seconds to produce one Megahash is equal to 4 kH/s. Not sure if the Raspberry Pi alone can reach this hashing speed Cheesy
hero member
Activity: 630
Merit: 501
October 08, 2014, 05:19:59 PM
So I have a die that isn't working.  Running at ~260 Mh/s max since receiving it.

I read this on the KNC titan support forum:

Quote
1 Test the board individually with different data/power cables. Please also plug the data cable in a different port on the controller board. If this board does not have a die issue when ran individually, it is most likely due to a faulty cable connection, or lack of power from the PSU. If you cannot get the die to switch back on, contact support for more assistance.

I tried all of the recommended steps before emailing support.  Not realizing they wanted a screenshot of BFGMiner, I sent them a screenshot of the Advanced screen.  A day later Liam responded back that he would need a screenshot of BFGMiner.  OK, sent them that.

A day later he responds (paraphrasing) "Oh, I see you're mining at <...>  They have problems with the titan.  You should switch to one of these pools <...>   

Then he closes the ticket.

Riiight, it's the pool causing a die not to work...WTF  Angry  Roll Eyes

It seems if you took the time to read through threads on KNC's own forum you might actually have found out, yes this is the case, and there is a new interesting thread on the subject.

http://forum.kncminer.com/forum/main-category/main-forum/60728-pools-working-with-titan
sr. member
Activity: 378
Merit: 250
October 08, 2014, 05:00:48 PM
So I have a die that isn't working.  Running at ~260 Mh/s max since receiving it.

I read this on the KNC titan support forum:

Quote
1 Test the board individually with different data/power cables. Please also plug the data cable in a different port on the controller board. If this board does not have a die issue when ran individually, it is most likely due to a faulty cable connection, or lack of power from the PSU. If you cannot get the die to switch back on, contact support for more assistance.

I tried all of the recommended steps before emailing support.  Not realizing they wanted a screenshot of BFGMiner, I sent them a screenshot of the Advanced screen.  A day later Liam responded back that he would need a screenshot of BFGMiner.  OK, sent them that.

A day later he responds (paraphrasing) "Oh, I see you're mining at <...>  They have problems with the titan.  You should switch to one of these pools <...>   

Then he closes the ticket.

Riiight, it's the pool causing a die not to work...WTF  Angry  Roll Eyes
sr. member
Activity: 471
Merit: 250
October 08, 2014, 04:59:38 PM
OH! Look ... KnCMiner releases Bitcoin wallet for iOS

In the press release, KnCMiner CEO Sam Cole said:

    “Despite some press reports to the contrary, we also have no plans to scale back the individual miner sales segment of our business; we will continue to sell the best cryptocurrency hardware money can buy to anyone who wants to have it. However, to continue doing business at ‘Bitcoin speed’ requires a certain amount of flexibility in the expansion of our business model, so we are looking at areas where we can not only strengthen our company’s position, but give more people more opportunities to participate in the Bitcoin economy.”

https://coinreport.net/kncminer-releases-bitcoin-wallet-ios/

LOL

I like the "we will continue to sell the best cryptocurrency hardware" bit  Wink

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