Calling their Super Jupiters CRA*** MINERS brought me a deletion of my blog post of KnC's latest "Update" and this final warning:
Hi,
I have seen that you are frequently using bad language on our forum. While I understand that you have a problem and that you are frustrated, language like this is not tolerated and is extremely distasteful.
Please use this as your final warning. Any further obscene language used will result in your account being banned.
Dear Kurt, Dear KnC!
May I tell you in a very polite language that I feel SCAMMED. I feel betrayed and I feel cheated. I feel having been made FUN of with your latest update in which you state:
Finally, we'd like to add that we really appreciate our customers' investments in our state-of-the-art chip designs and we'll make sure our customers get the most out of these upcoming aggressive KnC-designed advantages.
I have been one of your first customers and I have invested quite a lot of money in your company. I made the HUGE mistake trusting your words and converting a Neptune to a Super Jupiter as I do not believe you will ship out in time after Q1 has well passed. I got sent a pile of broken ASIC boards in thin aluminium cases, no protection for the controller boards and parts have been fallen off...
A replacement shipment was not better. Boards are not working and even shut down my PSU's. During a 12 hour testing period your miners reached 113 degrees Celsius, which Kurt commented is no problem as they are designed to run up to 130 degrees Celsius.
I am sorry that I strongly disagree with this assessment, so does my technician. I do not think that your miners are safe to run in my private household.
You refer to your Terms & Conditions and suddenly I am not a customer but I am a business and KnC doesn't take any responsibility for their products/
SERIOUSLY?
I sit on a pile of "wonderful greatly engineered Bitcoin miners" but I do not have the confidence nor trust to run them without supervision even if Kurt replaces all the broken ASIC boards as he constantly asks me to RMA them. I have been told that I will not get a refund even I am willing to return all of their miners to them.....
But I get news that KnC is opening a "wonderful 'new cutting edge' data center" - I am still asking myself if this data center is running on the same "wonderful greatly engineered Bitcoin miners, the same model as the Super Jupiters"
?
Kurt, please end this now...we, all of the Super Jupiter customers who are not happy with their 10.000 - 13.000 USD investment ask you to return those wonderful miners to you, you can put them back into your data centre in Sweden and PLEASE REFUND US THE MONEY.
Do you really want more and more bad publicity, court trials, media reports?
WE ARE NOT HAPPY WITH THE SECOND HAND MATERIAL WE GOT SENT
WE DO NOT FEEL SECURE TO RUN IT
IF YOU THINK ITS NOT OUR RIGHT TO EXPRESS THIS, THEN PLEASE CENSOR ALSO THIS MESSAGE.
I AM UPSET, YES, I WORKED HARD TO GET 10.000 USD TOGETHER TO BUY A NEPTUNE. I WAS ONE OF THE FIRST IN THE QUEUE, STAYED UP LATE JUST TO MAKE IT FIRST IN THE LINE.
I HAVE LOST TRUST IN KNC. I DO NOT THINK YOU WILL EVER SHIP YOUR NEPTUNES AND YOUR REFUSAL TO GIVE REFUNDS ON THE TITAN INDICATE THAT YOU MIGHT NOT HAVE ENOUGH FUNDS TO BUILD THEM EVEN.
BUT THAT IS NOT MY PROBLEM
WE ARE UNHAPPY. WE DEMAND TO GET OUR MONEY BACK. PUT YOUR WONDERFUL SUPER JUPITERS BACK IN YOUR DATA CENTRE AND GIVE US BACK THE MONEY
WE WONT BE SILENT.
It's a lot of money for us. We feel betrayed. We are your customers. How about treating us with the same dignity as the ones you sent the newsletter to?