Man it gets frigging tiresome reading through 10 pages of bitchiness all the time. Although if I had bad hardware and didn't get proper support I'd be bitching myself.
The big issue is all these miners are basically defective. You are suppose to receive your rig. Plug an ample ATX PSU to it and then configure it via the internal website. Nothing in the manual says to remove the cover and add fans or change anything around. You SHOULD NOT have to open it up, add fans, wires, plugs, adapters, thermal grease, vibrators, drill more holes, re-connect wires, change wires, NOTHING. It wasn't designed well, can't cool itself properly and some times needs more attention then my girlfriend. I constantly have to keep removing the top and putting it back on to control the temps. When I first bought one of the first bluray DVD players that I paid a fortune for I didn't have to open it up and add cooling fans to it and change the design around to make it run the way it should. I just plugged it in and it worked. That's what EVERY KNC miner "should" be like. You plug it in and it works. If it doesn't work properly by plugging it in and configuring the pool, then it should be considered defective.
Just imagine if KNC used those warranty seal stickers on their rigs. If you open up the top you would be forced to break that seal and then you void warranty instantly. We would all be in big trouble if that was the case.
I guess I'm just contributing to the BS drama I have to read every day between a few people here, and it gets real tiring. I'm a little upset also that BTC price is at $700, since I was a little spoiled when it stayed around $1000. I'm not a BTC hoarder or trader. I just sell what I make and that's it. I guess most people hoard their coin, maybe which I should do once in a while but whatever I sell is money I didn't have to begin with. And when people say they stayed up all night trading, what does that mean? Isn't it pretty simple, you buy when it is low and sell when high? Or are they buying/selling at real high speeds or something? I'm not a stock market person so it is hard for my small brain to comprehend.
ASIC miners are not "consumer products". They are cutting edge bitcoin mining hardware. When I start seeing them on display at Target, that's when we can start demanding properly working devices, lol.
Btw, do you have any other ASIC miners? They all have their quirks and often require babysitting. Although I do have to say that my ASICMiner Blades and BFL Singles pretty much hash away with very little attention.