TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип - page 6.

varunsin

sr. member

Activity: 376

Merit: 250

Quote from: marto74 on December 31, 2013, 02:00:11 PM

It is a fact and I'll try to make it up to you personally first ting on 3-rd of January.
Happy New Year

"We shipped out today most of early December Hex16a2 (c) and Hex16b orders."
http://technobit.eu/index.php?fc=module&module=clblog&controller=posts&post=10

Its 6th of Jan'14 today, any news about the order #HWODUAFNA?

as difficulty is jumping day by day, I can't really see a point of waiting for 350 Euro device which will do 50Gh/s but I am still waiting Martin, please don't hold it for more.

pereiratech

newbie

Activity: 18

Merit: 0

Hi!

Well after almost one month, you are "still waiting for a payment" that was already made, could you please tell me the actual status of my orders? Since no one had time during this last 3 weeks to give me an answer.

Please check this orders:

BDXXSNUXY
WLIYJXNVI

cvaky

full member

Activity: 177

Merit: 100

Please info my order : PYDXTAIRM

kimmeriets

legendary

Activity: 1064

Merit: 1000

how about JKAHWLCBT?

marto74

hero member

Activity: 728

Merit: 500

It is a fact and I'll try to make it up to you personally first ting on 3-rd of January.
Happy New Year

eabedry

newbie

Activity: 38

Merit: 0

Quote from: marto74 on December 29, 2013, 10:14:32 AM

I understand you frustration, but please do understand that all last hex16a (avalon1) orders were to be combined in 1 batch on PCB and PnP house.
It is not possible to be produced in batches of 2 or 7 or 15 pcs, or it is going to be too expensive.
On the side of customer support We have a lot to improve and We are going to.
Again We are sorry for the terrible customer service that We did or did not provide you.
We are thinking of some kind of present for all of you that will have orders shipped late.

We wish you Merry Christmas and happy new year

Martin

How about those of us who have already had their orders manufactured?

I've been told a lot of things about fixing the shipping problem but as of yet I still don't have my boards. There have been too many broken promises.

(Order TXFEZVMAV)

volosator

sr. member

Activity: 272

Merit: 250

It's December 31st today. Have all HEX16A orders shipped yet?
I'd like to see my tracking #.

It was my first and my last time I dealt with you guys. You remind me of BFL, you have a vital product, it is better than other stuff on the market (at the time of announcement), yet you manage to screw your customers like that. The boards are pretty much worthless with that difficulty and power draw. Time is essential in this business, you should have known that by the time you started to offer assembly services.

I wish I had boards along with BOM and pnp file so I could assemble them all here. I work with local assembly house, they are fast and reliable, never let me down like you. No job is too small for them, 1 board or 5 or 17 or 1000, they do it all in a reasonable amount of time and very reasonable prices.

There will be a community BBB like site for bitcoin hardware manufacturers and assembly houses at some point. I will make sure you be on that list, right next to BFL due to similar customer appreciation.

Happy new year!

southerngentuk

sr. member

Activity: 1316

Merit: 254

Sugars.zone | DatingFi - Earn for Posting

Marto, will the current patch for CGMiner work with 3.9 or will you be releasing a new patch shortly.

Also can we expect our order status on the website to be updated when are units ship, is it worth us checking it..

Regards

dplusf

sr. member

Activity: 258

Merit: 250

When will my order arrive?

MLGYWAYRQ 2013-11-24

please respond marto.

southerngentuk

sr. member

Activity: 1316

Merit: 254

Sugars.zone | DatingFi - Earn for Posting

I completely understand the logistics is a nightmare.

A simple cut-off point would be good for the future.
xxxx more boards required before assembly run would give customers an idea of where they stand,
or some indication of what batch there in with an estimate of when the batch will hit production.

Just food for thought,

Happy New Year

jdot007

member

Activity: 73

Merit: 10

Quote from: adib on December 30, 2013, 06:53:00 AM

"It is not possible to be produced in batches of 2 or 7 or 15 pcs, or it is going to be too expensive."

While this is true, why does it say 1099 Items in stock on your website ...this is what makes people think you actually have the boards, this is what made me think they are in stock.
And after all the delays ...this is obviously a lie.

I do agree with the profit compensation, although i charged back.

Happy new year...to you too.

Additionally the site should have clearly stated that orders would be produced only once a certain number of orders
were received and have some sort of metric by which the customer could make an informed decision. I feel misled/lied to as well.
I'm curious by the way what is the minimum batch number that is/was needed?

adib

sr. member

Activity: 368

Merit: 250

"It is not possible to be produced in batches of 2 or 7 or 15 pcs, or it is going to be too expensive."

While this is true, why does it say 1099 Items in stock on your website ...this is what makes people think you actually have the boards, this is what made me think they are in stock.
And after all the delays ...this is obviously a lie.

I do agree with the profit compensation, although i charged back.

Happy new year...to you too.

volosator

sr. member

Activity: 272

Merit: 250

You promised the shipment within a month of the receipt of the chips.
You obliviously failed to deliver. How about compensation for the missed profit?

marto74

hero member

Activity: 728

Merit: 500

I understand you frustration, but please do understand that all last hex16a (avalon1) orders were to be combined in 1 batch on PCB and PnP house.
It is not possible to be produced in batches of 2 or 7 or 15 pcs, or it is going to be too expensive.
On the side of customer support We have a lot to improve and We are going to.
Again We are sorry for the terrible customer service that We did or did not provide you.
We are thinking of some kind of present for all of you that will have orders shipped late.

We wish you Merry Christmas and happy new year

Martin

cvaky

full member

Activity: 177

Merit: 100

+1
I have wanted order HEX16b , but never will order . I am dissapointed from Marto. He said me that my boards will be ready one week after delivery my chips and I still dont have miners after 6 weeks.

varunsin

sr. member

Activity: 376

Merit: 250

Quote from: southerngentuk on December 28, 2013, 09:57:24 PM

Am sorry to say that I have wished to purchase other products on offer over the past few months however with an outstanding order I refuse to do so.
I had a lot of faith here and pointed at least 3 others to technobit to get chips mounted.

I hope other products aren't effected in this manner.

I shall not purchase any products here in the future that are not off the shelf. Sorry

+1
I was planning to order 2 more Hex16a2 boards but seeing that the past orders have not been fulfilled yet forced me to change my mind.

southerngentuk

sr. member

Activity: 1316

Merit: 254

Sugars.zone | DatingFi - Earn for Posting

Am sorry to say that I have wished to purchase other products on offer over the past few months however with an outstanding order I refuse to do so.
I had a lot of faith here and pointed at least 3 others to technobit to get chips mounted.

I hope other products aren't effected in this manner.

I shall not purchase any products here in the future that are not off the shelf. Sorry

jdot007

member

Activity: 73

Merit: 10

No word other than the thread update. This is ridiculous, it always the same with asic hardware orders
the world is promised up front but after the currency changes hands its delay after delay and the customers
constantly needing to pry info from the manufacturing party. Marto I believe you guys have the best hardware
design for Avalon 1st gen chips but this technical achievement is totally offset but your inability to execute to
a schedule that you've set for yourselves. Not to forget the lackluster updates about the status of the build no matter
the problem. For example I'm sure I've received more email about new products released after my order than any
info actually pertaining to my order. Really,Wtf? And I hope that the shipping issues with speedy are sorted out
because late shipping on top of late completion of product would be totally unacceptable.

jammertr

member

Activity: 100

Merit: 10

In regards to the message from Marto, did anyone listed below received an email/pm, or has anyone had their order status updated at technobit.eu

jammertr for 6 Hex16A boards since 2013-09-20 - Status: as of 2013-12-21 still listed as Preparation in Progress
cybex for 8x Hex16A boards since 2013-09-20
varunsin for 7 Hex16A boards since 2013-09-30
GG9000 for .. HEX 16A board/boards - couldn't decide if you ordered 7 boards or just 1
eabedry for 11 HEX16A boards status : shipped almost two months ago
cvaky for 6 Hex16A boards Ordered: 2013-11-12
southerngentuk for 4 Hex16A boards since 2013-09-20
jdot007 KKCKPSKWR -- placed on 2013-10-23
pereiratech BDXXSNUXY and WLIYJXNVI
adib - INBMPYJUJ -- placed on 2013-11-13 status : been told 2 weeks, been a month, just the boards for my DIY, no chip assembly...
volosator - KGIPXYYLX -- placed on 2013-11-03 - 97 chips for 6 boards were mailed on 2013-11-04 using priority international.

Quote from: marto74 on December 27, 2013, 09:16:33 PM

Dear, firends,
We shipped out today most of early December Hex16a2 (c) and Hex16b orders.
Unfortunately we were not able to shipout all of the December orders yet.
We'll continue shipping on 30-th of December , but most probably there still be some late December orders that will be left for shipping in the 1-st week of January.
Hex16A ( avalon gen1) We did send out part of the last batch orders. There are some orders that will be out in the 1-st week of January too.
Nanofuries We send some orders today and due to some production delays , there are still orders that are late.
We are scheduling production in the first days of January
All customers with faulty units Just return them to sending addres and We'll send you replacement/repaired unit .
All DPD sendings can be tracked in our Local representative's page here http://www.speedy.bg/begin.php?page=web_Tracking&lang=en
Wishing you Happy new year.
Technobit team

varunsin

sr. member

Activity: 376

Merit: 250

where do I track the status of my order??

Didn't received any email and there is a high probability that my order of 7 Hex16a boards is still pending.
Sad

Topic: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип - page 6. (Read 92636 times)