Topic: Technobit Fucks Us Over Again (Read 6687 times)

Technobit  Up to 10 week delays in shipment of some customers Minion Group Buy Units.

The hurt / delays continue for some customers of Technobit who have paid substantial amounts for miners over 10 weeks ago.

Again? Never stopped Mr. 40 poster since September 11. Who were you last time? LOL! Busted.

Look at that minion chip group buy and board build a few people tired of Marto74's BS.

Then Loshia and Marto74 spend the whole day yesterday and today spamming threads cause they don't like people pointing out their failures.

Amazing he can't even get simple customer service right I wonder what the problem is?

Meanwhile while Marto and his paid shill or multiple account Loshia continue to spam threads... What does Technobit do? They ignore another customer. Best to avoid this company people don't risk your BTC. Buy elsewhere.

Here we go again.

Nice to know that Marto74 vouched for AMT and Josh Zipkin. Wonder why he would do that?







Are we sensing a pattern yet?

Post yesterday...


Post today... ignores questions on orders so regularly why would anyone bother ordering shit from Marto... insanity.


So busy failing to respond to customers yet has time to always post here over and over again. Takes two seconds to lie to your customer... excuse number 34 we sent it but the shipping company sent it to the wrong location... then evidence shows you never sent it. Remember that one Marto? Why is that? His behavior is so much like Josh you'd think they were soul mates. Both Zerlan and Zipkin. Forget the fact that his wife and Zipkin's wife are friends... nothing to see here. Move along. Wasn't wrong about BFL not wrong about Technobit. Do no buy from this guy. He uses the same tactics for ignoring customers and abusing customers just like BFL has in the past. Don't be fooled by this company. There are plenty of complaints and the faux accounts he created to mask it along with 10 threads of product placement here to distract you from what happens when things are not delivered is not that hard to pick up on. Here comes his BCP look alike Loshia... yet another PAID SHILL for Technobit.

Stockholm Syndrome... some customers might have been given a deal to get their orders ahead in the queue to post negative against myself. Something that is clearly the pattern in Marto74 repertoire of lie, deny and obfuscate. Rather than being honest and dealing directly with customers complaints it is attack the messenger and not to fix the problem.

I wouldn't blame the customer. There is obviously a disconnect again between what the customer expected and what Technobit, Minersource and BA delivered. Be this yet another warning to steer clear of Technobit. Unlike more reputable companies Technobit is willing and has proven they will throw a few customers under the bus every few months for shits and giggles. Why risk it?

Poor scrappy, he doubled down on the Black Arrow scam. I'm sorry I called him an asshole but he needs to be realistic about 1W/Gh/s at the current difficulty with unreasonably delayed hardware. Maybe he can underclock/undervolt.

Refunding every customer who made an order would only cost a small fraction of the revenue they've mined, BA should do the right thing.

Always had one... this wasn't even the FIRST one.

EDIT: More evidence...


How about the 100% simply buy from a more reputable company that is interested in handling 100% of the customers with the same respect? That would be the way those Thumbs Up companies do it.

"AMT was our good customer till now." - Marto74

What is the relationship with AMT and Technobit.eu? Seems worth investigating. 2 companies... just doing business right?

I wonder why Loshia is asking if I know AMT and all the while the connection was Technobit.eu and AMT? Hmmm something worth investigating I wonder what is being covered up in that mess of a situation considering how AMT defended Marto74... interesting indeed.

jdot007's Story soon... then off to HK for the Inside Bitcoin conference where we will be definitely be asking a question to the panel regarding the major theme on Industry standards: Consumer getting burnt being commonplace in mining, is it prime time to start setting the bar high and protecting the consumer? Referencing Technobit and BFL examples will certainly help frame the question we have for the panel. http://www.mediabistro.com/insidebitcoins/hong-kong/agenda.asp

How is it even possible that btcminer84 is still seeking a refund since December 9th 2013?

The Refund Request 2013-12-09


Chronology of Broken Promises


Evidence to Support the Promises Made by Marto74


Technobit Schrieb confirms Refund in 10 days



Promise Made Again by Marto74 himself on 2013-12-18


Questions for Marto Posted January 27, 2014, 06:33:00


So to sum it up.

Request for refund made
Request for refund accepted and promise made to refund in 10 days.
Confirmation a second time that they promised to refund in 10 days.
Refund denied and product is 'shipped' against the wishes and the agreement for refund.

That is fraud and just goes directly to the LACK of ethics of Marto74. This pattern is well documented where people are promised refunds in a short time frame then orders are "shipped" after weeks and months of delays. This customer is still waiting for the promised refund. You might become his next victim. Why risk it?

3 Cases today.

Case #1 - Still not delivered for 6 Months after a 10 day promise to refund.


Case #2 - Lied about receiving RMA units from customer, then blame customer until the customer provided tracking information. Then they magically look for them again.


Here is the lie

Customer Service @ Technobit 14-02-2014 07:40


Next Friday came and went and you know the rest of this story right... no? We will follow up.

Case #3 - Lies and doesn't know he lies old Marto74. What is the difference between Pre-order and Build Per Order nothing if you order from Technobit?


2 -4 weeks... PRE ORDER!


No Pre-orders...


Why? He doesn't want to get scammed and he tried to PM you remember?


Explain it to him like he is a 3 year old


Tecnobit's model is bullshit and there are many examples of their poorly organized Japanese system of Just in Time manufacturing that often goes south on purpose because when you run out of boards parts etc you keep the money and then ignore the customers and then offer the "upgraded" product. Wait doesn't BFL do that? It is pretty clear your shell game is only different in one respect. You don't actually explain to people you are not building to order. You limit your numbers based on the time for next board that you pump out with the money you collect for the previous boards and the cycle continues. So if there is any hitch like failed boards or RMA or multiple refund requests then you ignore the problems as that is not factored into your "business" model. You are hiding the fact you often collect money for units you never intend on building for people and that is clearly FRAUD and there is more than enough evidence to prove this in court. This is the main reason people shouldn't buy from you beside the fact you still owe people boards and money etc.


So he says first:  "But for others it is with pre order of about 2 to 4 weeks."
Then he says:  "P.s. and our model is actualy build per order not pre order."

Really Marto74 you actually think people believe it is build to order and not pre-ordering after you just said it is pre-ordering?

"A man is never more truthful than when he acknowledges himself as a liar." - Mark Twain

We will dive into the promises broken tomorrow... scour the threads and list line by line what was promised and then subsequently broken by Technobit.

After that post we will work on another case study of btcminer84 who sought compensation and the struggles he had. Unfortunately he remains seeking compensation still after months of trying to get it. As always continue to send PM's to us directly and we will be sure to include your story right here in this thread.

So a set of basic patterns have been uncovered.

1. Tracking numbers sent then cancellation of the shipment to delay shipments of units that didn't exist.
2. No tracking numbers sent, say you will send shortly, ignore customer for weeks or months depending on the next unit released.
3. Say units are being built and make no effort to set limits or cut off dates collect more orders than units available.
4. Delays through ignored requests for information, refunds potentially ignored until the customer is insisting in public forums or a better cash flow situation exists.
5. Blame shipping delays on failure to pay for extra shipping or for not contacting Tecnobit promptly.
6. Blame failed shipping on customer or shipping companies failure to provide proper information.
7. Outright blacklisting of customer base and refusal to refund those who are the most vocal.
8. Promise refunds of fees and the abject failure to deliver on said promise time and time again.
9. Ignore refund requests and ship useless or outdated miners months later.
10. Staging faux CRM threads for the public's consumption. Oh my how transparent.

This laundry list of complaints often have variants of the same theme and are only pulled from the posts in the threads that are unmoderated and in plain sight of the community. These problems are not old. They are in fact recent and go up to the present time. No matter how hard his supporters want to defend Technobit there are still a significant number of people who were wronged and damaged by his actions. Who were lied to. Who were defrauded. Just because you pump out product after product doesn't give a company the right to blatantly ignore the poor business practices they continue to employ.

Further it can easily be argued it is well within the rights of anyone in this community to explore his record and the WARN people NOT to buy from him given the available evidence. If you don't like what you see here then please click ignore and the problem goes away as this is the only thread you will see me post on Technobit. What is posted here is fully DOCUMENTED in these forums. There is nothing that is false or untrue. One might ignore the actually merits of a claim based on the vocal nature of the claimants but really it doesn't mean that Marto74 was faultless. In fact there is clear evidence he was out to defraud and he has lied to customers repeatedly right up to this very day.

Let us now look at joeventura and his unfortunate experiences with Technobit.

July 11, 2013

Joe buys chips at 11:38 on July 9th 2013.
joeventura                         16                          1.36                       1Bogpm4B44WdFvSP7huhDrJyhbEt7i14Ew

September 7, 2013

Joe asks for a refund. "I will take a refund."

September 10, 2013

Joe asks for a refund again. "I am in for 16 chips refund."
joeventura                         16                          1.36                       1Bogpm4B44WdFvSP7huhDrJyhbEt7i14Ew"

September 16, 2013

Darkfriend77 complains about Marto's tactics, also please note that Joeventura's refund request is listed by Darkfriend77 so that Marto sees the numbers of people interested in refunds. "this a pretty lame tactic to even get the refund delayed more ... in the hope it gets shipped ... we allready had more then 50% of chip amounts from users of GB1 voting for a refund ... sad that your are acting  ... like that ... there where some good examples ... from zefir, sebastianJu & bizwoo ... how to organize ... a gb refund ... you show us that ... it can be done the otherway ... "

September 16, 2013

Darkfriend77 trying desperately to get Marto74 to recognize the people who have asked for refunds makes it easy for him to click and send PM to ask these unsigned people if they want refunds.


October 16, 2013

Joe for the 3rd time asks for a refund. Even after Marto74 saw the refunds from those who were listed did not notify the customers via email or PM about the GB#1 refunds.
joeventura                         16                          1.36                       1Bogpm4B44WdFvSP7huhDrJyhbEt7i14Ew

Please refund!!!!!

October 17, 2013

Did you sent an e-mail as described in this tread?
If not just give me address and I'll deliver you the chips after you pay PnP
regards Martin

October 20, 2013

LONG BEFORE YOU ALL HAD YOU OFFICIAL VOTE, THEN NO ONE HAD THE DECENCY TO PM THE PEOPLE INVOLVED

October 21, 2013

When you manage a group buy, your obligation is COMMUNICATION.

Which Sunday?

October 23, 2013

Marto Blacklists Joeventura. "For sure there is no way for him to have order for any product of Technobit Wink"

Then Marto74 antagonizes a customer that is rightly upset with this group buys lack of clear communication. Why do we wonder this sort of thing happens to Marto74?

November 12, 2013


Still no refunding of fees or chips in hand. Marto74 has not done nearly enough to make this customer whole. And this is the exact sort of thing you might want to avoid. All you have to do is simply not order from Technobit. There are plenty of other places to get units off the shelf and at a comparable price why risk this sort of folly?

A simple:

"Oh hey you missed the message. How can I make it right?"
"Is sending you the chips ok?"
"Can I give you a voucher for future products?"

But no, what does Marto74 go directly to? Antagonise, ignore and then blame the customer and make them go all apeshit. This is just one in about 20+ plus examples over the period he has been in business in these forums. Marto74 choosing confrontation vs. simply admitting his limitations or liability coupled with the utter failure to communicate. Every disgruntled customer has the same story and it goes without reason you take a huge chance to be treated the same way if he screws up your order as well.

Still no chips for Joeventura and given Marto74's propensity for spite he never shipped those chips given the plenty of lies he has told about shipping in the past and even more recently... Caveat Emptor! Who would do business with a person like that? Seriously who should trust anyone that unprofessional?


January 02, 2014 - Mindfox wrote:

For those pissed by Bick and his lies and for Technobit customers real isues

I sense desperation and the lack of spell check. If you simply copy and paste his customers complaints in chronological order they magically become lies that people should be pissed at? And for real Technobit customers?  The few you have left that still cling to the idea that the bigger the heat sink the better the paperweight? It looks like your stuff is made at the Moskvitch factory circa 1966-67. That isn't a compliment.

All jokes aside the shell game that Technobit played for so long is coming to an end no more places to hide where you can pretend you have shipped something and then cancel the order and stop the tracking numbers. We don't do that anymore do we Marto74 as it actually leaves an electronic trail and when people called the shippers they found out you lied? Now you just say you ship it tomorrow or will ship it soon and then don't for months knowing full well you were never going to make any more of that specific unit you said was ready to go, don't worry about it. Slick buddy really slick.

This guys losing his grip. One thread so we are not spamming up the boards and then he starts in just like before dumping on plenty threads playing his games. This is where it all started and in all deference to those that do not like a proper accounting of his bullshit practices you can easily ignore this thread. There is only 1 of them unfortunately he has littered the board with his faux help thread and countless rants in more calling all his "customers" and shills to defend him from what? A single person copying and pasting all his past deeds? What does he have to hide?

Let us call it like it is, guys off his nut because he can't control this message. He can't bribe, threaten or shout here. This is a safe place for the truth to sit and be observed in quiet reflection without the noise of Marto74 and his paid entourage. Simple way this game ends? Reimburse the people you owe and stop lying to people about shipping shit and finally act like an honest broker in this community.

http://www.samharris.org/lying You might want to get a copy of this book and read it.

So we get it. If you complain too much then you get nothing. If you complain a little you wait 4 to 9 months for anything until you complain just a bit more or loud enough to see results. What do people get now? Nothing? At this point you know the community isn't going to simply accept that sort of behaviour. It is clear you run a huge risk of never seeing your money or your miners. And if you so much as complain you get nothing. So where have we seen this before? BFL? HashFast? AMT? KnC? BA? Bitmine.ch? Cointerra? Just one more joke to add the list of companies that seems to think it is ok to hold community coins for as long as they like with no repercussions. Just don't buy from Technobit it is clear they do not want to be professional. Look at Marto74's behavior is that what you would expect from a professional?

Those are the actions of a disturbed individual struggling to reconcile his unethical behaviour with his a false perception of what a great and noble guy he is giving the world his great gift of miners. Great you are an engineer thanks but lose the attitude. Borderline Personality Disorder? It seems the more you pinpoint the problem the more he lashes out rather than finding a compromise position and resolving disputes in a professional manner. Remember what happened to southerngentuk it didn't matter he was polite or professional Marto74 still tried to turn it around on him. Same with this instance. Trying to deflect blame rather than take responsibility. There are 6 year olds with better social and negotiating skills than Marto74.

Next story out tomorrow.


Industry standards:

"Consumer getting burnt being commonplace in mining, is it prime time to start setting the bar high and protecting the consumer?"

I am sure a short case study question to this panel on best practices will yield an interesting response. I wonder what they will think of the situation for Joe, Darkfriend77 or southerngentuk as well as the BFL 6 month refunds? Is the right response to customer complaints ignoring them and then blacklisting or shifting blame to people who are trying to get the truth out? I wonder what Technobit's direct competition would like to say about it? I dare say the hundreds in attendance will certainly be keen on hearing the answer.



Updated list...

Updated List of Injured Parties

[Group Buy] Avalon chips Escrow John K  May 27, 2013, 18:09:59

darkfriend77: Requested 7% fees to be returned. Refuses to pay anything of what he promised out of spite.
souspeed: Unkown.  
Min€r: Unkown.  
patica: Unkown.
hacko.bg: Unkown.  
mbd4: Unkown.  
fex: Unkown.  
joeventura: Requested 7% fees to be returned as well as refund for chips. Refuses to pay anything of what he promised out of spite.
souspeed: Unkown.  
varunsin: Unkown.  
pajak666:  Requested 7% fees to be returned.  Still no resolution.
Betatester: Unkown.  
LainZ: Unkown.  
hookthem: Unkown.  
jkminkov: Unkown.  

TECHNOBIT S-HASH minig board and Bitfury October delivery chip distribution

adami: Unkown.  
gcube1305: I have wait 3 month for a board that never came, but i've been refunded.  
oscurito23: Unkown.
wallydz: Unkown.
warhawk187: Unkown.
vulgartrendkill: Unkown.
easynote: Late delivery after many complaints.
jammertr: Unkown.
basd82: Unkown.
whiteEAGLE: Unkown.
ccfly: Unkown.
streetuff: Unkown.
seaandy: Refunded only after repeated hounding and posting in threads. Waited inordinately long for the refund.
falinka: Unkown.
wuzamarine: Poorly Hashing Unit. Unkown.
lancelot6: Failed Unit. Replacement requested. Unkown.
Moikka2: Unkown.
dplusf: Unkown.
cannachris: Unkown.
hennessy10009: No refund even though it was requested. Sent completed board with others chips. Had to pester them daily on the forum.
btcminer84: Still owed for miners. No refund. No miners.
Paratech: Still nothing delivered. No information and just empty promises.

[ANN] Technobit HEX8A1 -240 GHs Coincraft A1 board-289

braindead:

Where is my November order?

sacskate:

Just trying to give you guys a heads up, he still has lots of refunds and late orders to take care of, with no sense of urgency on his end to do so.

Destiffmast:

Why should I not be entitled for compensation same way as "older" customers and get a board from first batch?

whiteEAGLE:

I hope lot of people order this new miner, so Martin can send refund for older undelivered miners.


southerngentuk:

You told that guy you would refund him. For your own respect just do it. Where all tired of his posts, damn, even he is tired of his posts. But I quite see where he is coming from..

Wotan777:

Refund and why don't you answer messages?

Marto, please answer.Order ref is UICAWGFJD

roy7:  

In the mean time, ignoring the user prevents it from ever being noticed again.

dspbuy:

Please do not send me the miner now. It is too late. I have made the order more than 4 months ago, so the miner is now completely worthless (due to drop in BTC value and increase of mining difficulty). I would like to have my money back please (you may send me in BTC).

Do you realize that this is theft? Do we really need to escalate this? What do I need to do to get my money back? Go to the police?

Pug:

No delivery yet / order status "Preparation in progress"

wunch:

I asked a question similar to this question on my order page but have not seen any response for 6 days.

grana:

I understand everything, but I paid 3 months ago, I no longer have patience!

Here now everyone can see who they are Tehnobit and Martin Sirakov ...
I want my money back!
TEHNOBIT IS A SCAM

TylerRice:

Are you going to be getting units out on time. You was only 1 month late with my Hex16 board so not too bad, But yeah jsut wanted to see if we had a target time for my order (Ref: HTHYKSJQD)

opodark:

I never received answer for my order  23-11-2013 SZYESJVZP (1/2 week of december) , paid for express delivery and received in 07-01-2014 with standard courier.

btcminer84:

You told me, the refund need 10 days since 12 of December 2013. So, WHERE is my refund? I never got it.
Order: FESYNGABJ placed on 2013-12-07 13:24:27
Payment: Bank Wire

glen123:

Hi Marto :

what about my RMA ?
Order Reference IXRPCAXWX -- placed on 2014-04-25

About 20 Days

Send 2 Emails to Office and on this Thread.

Glen

I have been asking since Oct 2013

"I simply asked gently for the last 3 months !

It would seem some get better treatment than others. Feel free to search my
profile posts to see I have tried to handle this in a mature patient manner,
and yet marto has made accusations that it was my own fault to save face
when clearly he has some large failings in his business.

I feel it a great shame as his products are good and I would of liked to have
purchased and received a lot of them in different circumstances. However I
purchased gen 1 of his miners which seem to of been deliberately pushed
to the back of production to for-fill more technically superior products.

When Marto should of been making Apologies he was making Accusations,
this really does not help customers confidence. When you have been waiting 3 months
and the supplier implies it is your fault most people see RED. Now either martin is
extremely arrogant or his website has some serious faults that is leading to all these
problems, only martin knows the answer too that." -  southergentuk


I tried to outline southerngentuk struggle with Marto. I think he really sums it up here in this reply to another Marto74 customer gcube1305.

UPDATE

Just got a PM from a Marto customer (I won't reveal name unless he says its ok) who said that Marto had his money for almost 9 months and refused to refund it until he removed the negative feedback.

1. He is blackmailing his customers so they can get a refund
2. He is refunding 9 month old purchases which is definitive proof that he took money and providing nothing in return and now in an effort to try and recover some credibility he is trying to refund a few people but won't do it unless they agree to remove the truth.

Same Group buy I was in where he didnt refund my money because of his GB rules, he refunded this guy.

Thief and a hypocrite

Yes he keeps learning Joe. He deletes any records of complaints in more recent sales threads and the customer echo chamber thread where only positive comments are kept. If anyone from his [ANN] Technobit 60 Ghs HEX16B(Bitfury v.2 based) 16 chip board design - 149 EUR sales has a complaint we will hear them here but clearly he will not refund people who speak out. People have to avoid this pos company. You just can't trust him to deliver on time or refund promptly. The only way to get any reputation back at this point is to refund everyone he owes. He probably doesn't even know who he owes at this point given there is quite a large number who have already complained.

https://bitcointalksearch.org/topic/m.6067557