I don't believe the hacking story of Tom's account but let's give the guy a second chance.
Back on topic ?
Tom, refund...
Topic: The bASIC Refund Tracking Thread - page 30. (Read 41044 times)
Cablepair's account is compromised. Please treat any correspondence with him as fake until we can confirm that he has obtained control back to his account.
FWIW, I don't believe it. I think it was really him posting.
I hope you guys can restore the posts if that proves to be the case. I think they're important for ppl to see.
+2 they were exactly like the wild rambling in his previous tipsy posts..
if it was compromised perhaps he gave out his password(s) in his drunken state.. if so lets hope only his bitcointalk account was the only thing accessed and nothing related to bASIC customer orders.
His logs says otherwise. We've resetted his account and logged all active sessions out.
Cablepair's account is compromised. Please treat any correspondence with him as fake until we can confirm that he has obtained control back to his account.
FWIW, I don't believe it. I think it was really him posting.
I hope you guys can restore the posts if that proves to be the case. I think they're important for ppl to see.
+2 they were exactly like the wild rambling in his previous tipsy posts..
if it was compromised perhaps he gave out his password(s) in his drunken state.. if so lets hope only his bitcointalk account was the only thing accessed and nothing related to bASIC customer orders.
His logs says otherwise. We've resetted his account and logged all active sessions out.
Cablepair's account is compromised. Please treat any correspondence with him as fake until we can confirm that he has obtained control back to his account.
FWIW, I don't believe it. I think it was really him posting.
I hope you guys can restore the posts if that proves to be the case. I think they're important for ppl to see.
+2 they were exactly like the wild rambling in his previous tipsy posts..
if it was compromised perhaps he gave out his password(s) in his drunken state.. if so lets hope only his bitcointalk account was the only thing accessed and nothing related to bASIC customer orders.
His logs says otherwise. We've resetted his account and logged all active sessions out.
It's a moderator. He has tools a normal mortal doesn't. So if he says it was hacked, it was.
Cablepair's account is compromised. Please treat any correspondence with him as fake until we can confirm that he has obtained control back to his account.
FWIW, I don't believe it. I think it was really him posting.
I hope you guys can restore the posts if that proves to be the case. I think they're important for ppl to see.
+2 they were exactly like the wild rambling in his previous tipsy posts..
if it was compromised perhaps he gave out his password(s) in his drunken state.. if so lets hope only his bitcointalk account was the only thing accessed and nothing related to bASIC customer orders.
Maybe it was an account hack, maybe it wasn't.
After Tom's other drunken ramblings I tend to believe it was actually him unless there's some compelling evidence and no, a TOR IP is not compelling.
After Tom's other drunken ramblings I tend to believe it was actually him unless there's some compelling evidence and no, a TOR IP is not compelling.
Cablepair's account is compromised. Please treat any correspondence with him as fake until we can confirm that he has obtained control back to his account.
FWIW, I don't believe it. I think it was really him posting.
I hope you guys can restore the posts if that proves to be the case. I think they're important for ppl to see.
+1 concur.. However - I understand trying to contain the obvious shitstorm that would follow such a rampage, the threads could have been locked vice removed.
Then much like BFL, there should be one thread dedicated for anything/everything Tom and bASIC. (just my opinion).
Cablepair's account is compromised. Please treat any correspondence with him as fake until we can confirm that he has obtained control back to his account.
FWIW, I don't believe it. I think it was really him posting.
I hope you guys can restore the posts if that proves to be the case. I think they're important for ppl to see.
For the record
1. We've refunded a lot more than 200k - a LOT more. Several times that amount.
2. There is a delay for refund requests - they sit in my email inbox until I can work through them. Each one is a little work-task that can take a few minutes or even 15 minutes. I have every combination of combined orders, part CC/part BTC order, "refund only half my order", re-requests, no details provided, "please refund, wait don't refund, now refund again", the list goes on. Our order system has to be updated as well. Its a slow process to do it right.
3. I've had a shit-ton of personal and business things happen over the last week and a half that have conspired to slow me down with processing the emails. I can fly through the CC refunds quicker at least, then follow up with the remainder of BTC refunds for Tom.
Sorry for the weak excuses - I mean them to be explanations.
Best,
Dave
1. We've refunded a lot more than 200k - a LOT more. Several times that amount.
2. There is a delay for refund requests - they sit in my email inbox until I can work through them. Each one is a little work-task that can take a few minutes or even 15 minutes. I have every combination of combined orders, part CC/part BTC order, "refund only half my order", re-requests, no details provided, "please refund, wait don't refund, now refund again", the list goes on. Our order system has to be updated as well. Its a slow process to do it right.
3. I've had a shit-ton of personal and business things happen over the last week and a half that have conspired to slow me down with processing the emails. I can fly through the CC refunds quicker at least, then follow up with the remainder of BTC refunds for Tom.
Sorry for the weak excuses - I mean them to be explanations.
Best,
Dave
Thanks for the clarification!
I asked for a CC request on 13.
I received a confirmation email from Dave on 17.
The money landed on my account on 22.
I received a confirmation email from Dave on 17.
The money landed on my account on 22.
I requested CC refund on the 13th and have received zero emails from Dave. Still waiting....
Order_date__ Order# BASIC01 BASIC02 Upgrade Order status Payment type Refund Bitcoin address Refund request Refund received Username
19/09/2012 598 10 Refund Requested CC - 01/13/2013 no Jhenderson
21/10/2012 1636 5 Refund Requested CC - 01/13/2013 no Jhenderson
I asked for a CC request on 13.
I received a confirmation email from Dave on 17.
The money landed on my account on 22.
I received a confirmation email from Dave on 17.
The money landed on my account on 22.
For the record
1. We've refunded a lot more than 200k - a LOT more. Several times that amount.
2. There is a delay for refund requests - they sit in my email inbox until I can work through them. Each one is a little work-task that can take a few minutes or even 15 minutes. I have every combination of combined orders, part CC/part BTC order, "refund only half my order", re-requests, no details provided, "please refund, wait don't refund, now refund again", the list goes on. Our order system has to be updated as well. Its a slow process to do it right.
3. I've had a shit-ton of personal and business things happen over the last week and a half that have conspired to slow me down with processing the emails. I can fly through the CC refunds quicker at least, then follow up with the remainder of BTC refunds for Tom.
Sorry for the weak excuses - I mean them to be explanations.
Best,
Dave
1. We've refunded a lot more than 200k - a LOT more. Several times that amount.
2. There is a delay for refund requests - they sit in my email inbox until I can work through them. Each one is a little work-task that can take a few minutes or even 15 minutes. I have every combination of combined orders, part CC/part BTC order, "refund only half my order", re-requests, no details provided, "please refund, wait don't refund, now refund again", the list goes on. Our order system has to be updated as well. Its a slow process to do it right.
3. I've had a shit-ton of personal and business things happen over the last week and a half that have conspired to slow me down with processing the emails. I can fly through the CC refunds quicker at least, then follow up with the remainder of BTC refunds for Tom.
Sorry for the weak excuses - I mean them to be explanations.
Best,
Dave
Dave
While I understand that most BTC refund request has to be forwarded to TOM, Can you at least send a notification or perhaps put up some sort of list so that your clients can check the status of their refund requests. I have a refund request that has been sitting since the 13th and knowing that it has been looked into would at least bring some comfort.
Cheers
Cablepair's account is compromised. Please treat any correspondence with him as fake until we can confirm that he has obtained control back to his account.
Shutting down troll mode temporarily.
Tom, it's not this kind of thread that killed your business. It's your alcoholism. I know that's hard to accept having been there myself. For your own sake, please seek help.
Tom, it's not this kind of thread that killed your business. It's your alcoholism. I know that's hard to accept having been there myself. For your own sake, please seek help.
I've been clean & sober 16 years,made it all the way to the woods where rent is cheap & life is even cheaper (less valueable).If you need help finding an AA meeting or guidance,please feel free to PM me Tom.
Congrats greyhawk
For the record
1. We've refunded a lot more than 200k - a LOT more. Several times that amount.
2. There is a delay for refund requests - they sit in my email inbox until I can work through them. Each one is a little work-task that can take a few minutes or even 15 minutes. I have every combination of combined orders, part CC/part BTC order, "refund only half my order", re-requests, no details provided, "please refund, wait don't refund, now refund again", the list goes on. Our order system has to be updated as well. Its a slow process to do it right.
3. I've had a shit-ton of personal and business things happen over the last week and a half that have conspired to slow me down with processing the emails. I can fly through the CC refunds quicker at least, then follow up with the remainder of BTC refunds for Tom.
Sorry for the weak excuses - I mean them to be explanations.
Best,
Dave
1. We've refunded a lot more than 200k - a LOT more. Several times that amount.
2. There is a delay for refund requests - they sit in my email inbox until I can work through them. Each one is a little work-task that can take a few minutes or even 15 minutes. I have every combination of combined orders, part CC/part BTC order, "refund only half my order", re-requests, no details provided, "please refund, wait don't refund, now refund again", the list goes on. Our order system has to be updated as well. Its a slow process to do it right.
3. I've had a shit-ton of personal and business things happen over the last week and a half that have conspired to slow me down with processing the emails. I can fly through the CC refunds quicker at least, then follow up with the remainder of BTC refunds for Tom.
Sorry for the weak excuses - I mean them to be explanations.
Best,
Dave
Thanks for the update Dave, you've been the voice of reason out of BTCFPGA for some while now.
Shutting down troll mode temporarily.
Tom, it's not this kind of thread that killed your business. It's your alcoholism. I know that's hard to accept having been there myself. For your own sake, please seek help.
Tom, it's not this kind of thread that killed your business. It's your alcoholism. I know that's hard to accept having been there myself. For your own sake, please seek help.
For the record
1. We've refunded a lot more than 200k - a LOT more. Several times that amount.
2. There is a delay for refund requests - they sit in my email inbox until I can work through them. Each one is a little work-task that can take a few minutes or even 15 minutes. I have every combination of combined orders, part CC/part BTC order, "refund only half my order", re-requests, no details provided, "please refund, wait don't refund, now refund again", the list goes on. Our order system has to be updated as well. Its a slow process to do it right.
3. I've had a shit-ton of personal and business things happen over the last week and a half that have conspired to slow me down with processing the emails. I can fly through the CC refunds quicker at least, then follow up with the remainder of BTC refunds for Tom.
Sorry for the weak excuses - I mean them to be explanations.
Best,
Dave
1. We've refunded a lot more than 200k - a LOT more. Several times that amount.
2. There is a delay for refund requests - they sit in my email inbox until I can work through them. Each one is a little work-task that can take a few minutes or even 15 minutes. I have every combination of combined orders, part CC/part BTC order, "refund only half my order", re-requests, no details provided, "please refund, wait don't refund, now refund again", the list goes on. Our order system has to be updated as well. Its a slow process to do it right.
3. I've had a shit-ton of personal and business things happen over the last week and a half that have conspired to slow me down with processing the emails. I can fly through the CC refunds quicker at least, then follow up with the remainder of BTC refunds for Tom.
Sorry for the weak excuses - I mean them to be explanations.
Best,
Dave
we have a completed design and wafers that are nearly completed and chips packaged
all this is grinding to a halt due to mob mentality and massive refunds
i had a good friend who literally has millions of bitcoins step in and say he would save the project
all this is grinding to a halt due to mob mentality and massive refunds
i had a good friend who literally has millions of bitcoins step in and say he would save the project
If this is would be true there is no reason to hold back refunds. In this case refund everybody, build the damn bASIC devices and ask for the money when the product is available.
As long as I did not receive a full refund, I expect a bASIC to be delievered ASAP. So don't piss your customers (as long as you did not refund we are your customers), don't drink but build and deliver the bASICs. Throwing bullshit at us will not help you.
well threads like this have encouraged 90% refund rate, so guess what happens now
If you feel pressured this is not our fault. You decided to take the pre-order money and you decided to start this communication disaster. You are responsible to deliver the bASIC ASAP and if you are not able to do this, you owe us an immediate refund. We delivered our money in full so now it's your part to deliver what you sold us.
I will be forced to sell 16,000 packaged Brute force SHA-256 Bitcoin mining chips to a single buyer who will no doubt use them for their own mining purposes, I dont want to do it but I will have to just to pay the refunds. This mob mentality may be the end of Bitcoin. We will see what this person does with these 16,000 ASICS. but just use your imagination
WTF? You will sell the devices we already paid for to a thrid party? Are you totally insane?
I personally think there will be no (BTC) refund and no product. Why do all those scammers make excuses and not just silence and run?
we have a completed design and wafers that are nearly completed and chips packaged
all this is grinding to a halt due to mob mentality and massive refunds
i had a good friend who literally has millions of bitcoins step in and say he would save the project
all this is grinding to a halt due to mob mentality and massive refunds
i had a good friend who literally has millions of bitcoins step in and say he would save the project
If this is would be true there is no reason to hold back refunds. In this case refund everybody, build the damn bASIC devices and ask for the money when the product is available.
As long as I did not receive a full refund, I expect a bASIC to be delievered ASAP. So don't piss your customers (as long as you did not refund we are your customers), don't drink but build and deliver the bASICs. Throwing bullshit at us will not help you.
well threads like this have encouraged 90% refund rate, so guess what happens now
If you feel pressured this is not our fault. You decided to take the pre-order money and you decided to start this communication disaster. You are responsible to deliver the bASIC ASAP and if you are not able to do this, you owe us an immediate refund. We delivered our money in full so now it's your part to deliver what you sold us.
I will be forced to sell 16,000 packaged Brute force SHA-256 Bitcoin mining chips to a single buyer who will no doubt use them for their own mining purposes, I dont want to do it but I will have to just to pay the refunds. This mob mentality may be the end of Bitcoin. We will see what this person does with these 16,000 ASICS. but just use your imagination
WTF? You will sell the devices we already paid for to a thrid party? Are you totally insane?
I personally think there will be no (BTC) refund and no product. Why do all those scammers make excuses and not just silence and run?
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