My first stupid mistake and someone tried to ruin my reputation, I don't know : why?
But it didn't go smoothly, did it? Far from it. You almost ruined your own rep by your own mistake so this can't be blamed on others. Escrows are used to protect against this sort of stuff.
I didn't ruin my reputation I'm still here and providing my escrow service. If I was not "honest" yesterday I was not interested to solve the situation but I tried to resolve it and now all went smoothly.
I've always changed all the credentials but this time I forgot to do because I've seen random letters email.
I said almost ruined. You're not providing much of a escrow service if things like this can happen. People use you to ensure things like this don't happen so it didn't go smoothly regardless of it all being worked out now. You can't fuck something up then claim it all went smoothly especially when someone else largely sorted it out for you. What happens when the admins don't have your back when you make another mistake, one that is more costly? Would you foot the bill out of your own pocket? And it's not about honesty, but trustworthiness. You obviously did what you had to do to try resolve the situation because you had to for the sake of your rep, but what will happen if you lost access to a higher ranked account and/or the funds? Would you be able to get yourself out of that unscathed? That's when we wil see how trustworthy you are. You got lucky this time but only really due to BadBear otherwise you would've been responsible for remedying the situation and repaying funds and we don't know whether you would or not, so again, the escrow didn't go smoothly here but the exact opposite.