Topic: To freebitco.in and their representative, TheQuin - page 10. (Read 7089 times)

Read the entire first post again, there were several updates, maybe you missed something.

The flag is based on this:

In the meantime, many users have confirmed that they have successfully verified the withdrawal request via confirmation email, as well as that they have successfully received withdrawal funds. As the OP confirmed adding an update

It could be concluded that the initial problem (technical problem with email authorization reflected on the withdrawal process) when opening this discussion has been solved.
A flag that has a "solved" mark in reference, cannot be suitable.


This flag is not directly related to their poor communication and support. I guess they should have informed us about everything, which part of the code caused the problem or which line in the firewall stopped processing the email.
I agree that they have poor support, in fact, it's better to say that they don't have it. But this problem has existed with them for years.


What message are we sending to all other services if we don't want to acknowledge someone's effort to fix the issue? There are many services that I don't like, but my personal views are not enough to label someone negatively if there are no real elements for it.
To be clear, I'm not here defending Freebitco, I just think that the wrong flag diminishes the value of the trust system on this forum.

I received my ~380000 satoshi, but ~8300 satoshi for my post about winning Fribitco.in have still not been credited to me.

I've supported the flag not only because of the aforementioned problems but also due to the fact that there is no talk about any of these events from the upper management of Freebitcoin. There was literally only the PR account making a statement about email backlogs and that's it. None of the other problems were acknowledged. No other announcement on other social media, nothing.

If you are going to oppose a flag, the least you can do is to read the OP of the thread it links to as it doesn't just talk about the withdrawal problem and "the problem of withdrawal" doesn't appear anywhere in the flag.

As many are mentioning things are coming back on normal but still we need some updates and reviews about few things which are having trouble and many users those fail to received their prizes belong to them @nutildah pointed out about few things with most wired thing is happening now after 23rd May we are having no @TheQuin on this forum even he was regularly coming and checking few things with no giving any updates.

Hopefully we will have more things to be settled in next few days, and they will also bring some communication with members which will increase their reputation which is hurt in last few days.

Agree with your thoughts. Yeah, part of issues got resolved, things looks better than it was few days ago. But still, there is still issues remaining and like said, starting to block users for no reasons doesn't looks good.
I doubt that they want to scam their users or something similar, but it's just obvious that things doesn't wotlrks as it used to be. And we can only speculate what is reason behind this.

First I've heard of IP blocking other than for multi-accounting and botting abuse.

This sounds more and more to me like new management, no support in place yet, and maybe starting to enforce T&Cs

TheQuin maybe looks in occasionally to see how things are developing but is in no position to post any responses.

Hope I'm wrong on all counts.

Let everyone decide what to do with their flag support or feedback - but it's not just e-mails that didn't arrive, but as @nutildah says there are many more red flags that still remain unexplained. People who waited for months for their deposit to be credited (some are still waiting), and those who claim that their accounts were blocked for no reason, would certainly not agree that everything is back to normal.

Something is rotten in freebitco and until one of the official representatives comes forward and tries to give some explanation, my opinion is that the warning should remain. Considering the successful withdraw, I can only change my feedback, but it will still remain negative.

---

When you mention it, it was strange to me that immediately after a successful withdrawal they reduced my basic reward on the faucet, and now I have to solve the captcha, which was not the case before. Fortunately, my IP is not blocked, although today I could not log in without confirmation via e-mail.

1. As I wrote above, Freebitco.in still has not credited me (since May 11) $5 for a post about winnings. This problem has not been solved, although I have written about it several times, including about who uses the Freebitco.in PR-account here.

2. Today, about two hours ago, I requested the withdrawal of all funds on my balance (~0.00380000 BTC) in the “Slow” mode.
First, a notification was displayed about the satoshi being credited within 6 hours. However, after some time, the notification “Your payout requests are waiting to be manually reviewed. This process might take up to 24 hours” appeared. Immediately after this, Freebitco.in began to block my IP address (now I can’t collect satoshi), although there were no such problems before! I don't think this is a coincidence.
I have always had one account, I have been using 2FA identification for a long time and have never used scripts, programs, etc. I feel that Freebitco.in, under a far-fetched pretext, will delay payments or will not make payments at all. I'll let you know how the situation turns out.

Unfortunately, at the moment I have little understanding of how this forum works. I don't know how I can get my funds. If anyone can help me, I will be very grateful.

Quite another case.

The currently active flag (which I just oposed) refers to this thread and the problem with withdrawal. We cannot reward the user with a flag when he obviously tried his best and managed to solve the problem.
The flag related to this thread is not appropriate. It can be quite confusing for someone who is not familiar with the whole thing.

Later, I will go through this thread that you linked to familiarize myself with the whole thing. Of course, if there are elements of risk in that case, a new flag should be created that will refer to that case, or if there are several cases, they should all be combined into one thread.

What about the users that had their BTC sent to an address that wasn't theirs?

FreeBitco.in Appears Hacked - Monthly Prize Money Stolen From Multiple Users

I'd like to know more about what happened here before withdrawing support for the flag.

It was obviously a technical problem and not an intention to deceive users. The flag and negative tags that were left and based on this reference are obviously no longer appropriate. I don't know if there are any other active scam accusations, but I would consider this as solved.
Looking at everything that happened here, I personally did not get the impression that there were any scam intentions.

I think the issues have been solved. The website is working well now. Authorization emails are sent without any delay and withdrawals are processed.

I agree with you on the point that they should make an official announcement regarding what happened. I think freebitco.in PR's post wasn't enough and more explanation is required. Freebitco.in has been around for more than 10 years, it has been a popular service and they should have a better communication with their users. Their twitter account is also active and they can post a tweet about the recent issues there.

TheQuin was very active before and was always responsive. He became much less active after October, 2023 and has been offline since May 23.
Maybe, TheQuin stopped working with freebitco.in and all the issues arose after that. This is just a guess and whatever happened, users need an explanation.


I am not sure whether I should remove the negative feedback and I also want to know others opinions.
Maybe, we can consider changing the feedback type to neutral for now? or remove it? I am not sure.

Because wetsuit is the original poster of Freebitco.in announcement thread, flagging wetsuit is better than flagging TheQuin because the yellow/red banner only show on the original poster, but you can do both if you want.

It seems Poker Player isn't the victim, if not a victim want to flag a scammer, he should create flag type 1 which he did correctly.

Are you one of the victim and you still not able to withdraw your money? then you can create flag type 2 or 3 if you want.

Seeing that little by little the problem is being solved, the only thing I find missing to change my feedback, if things continue to improve, is an official statement from TheQuin or wetsuit explaining what has happened and what they plan to do to prevent it from happening again. I don't know if those of you who have supported the flag and those of you who have left negative feedback agree with me.

I can confirm that I managed to make a withdrawal - it seems that the problem with the confirmation e-mail is solved (at least for now). However, considering everything that has been happening in the past months with lost deposits, problems with e-mail confirmations and support that practically does not exist, I would advise caution to anyone who does anything other than regular faucets claims there.

As I said in my previous post, I was able to withdraw my fund yesterday.

Today, I reset my password, enabled 2FA and also changed my withdrawal address in my profile. I received the authorization emails and could do all of them successfully.
It seems that the service is working well now.

I'm waiting for my next payments today.

I received my withdraw today too

Received.