To freebitco.in and their representative, TheQuin - page 7.

_BlackStar

legendary

Activity: 1064

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Playgram - The Telegram Casino

Quote from: Jekam on July 03, 2024, 01:37:14 PM

тa c пoмoщью кaмepы
I can’t log into my account, I was kicked out of my account, then the letter didn’t arrive, and now it says the wrong login and password, I receive promotional materials, why the hell should I have promotional materials, return the money, you bastards, what’s going on with this damn site, good people please help, it seems to me that it is freebitcoin itself and its management that are taking money from users, there are no hackers

Have you reached to their new customer support team, if so - what did they say about your complaint?

I don't know how much of your money is still stored there and how much truth there is about the problem you are complaining about. The wise move is to contact their new support - you can also post your complaint on their ANN thread.

CSFBC is their new representative - try PMing him and complaining about your problem with him. I hope you will get back what is rightfully yours - but keeping money in a casino in the long term is a bad choice.

Jekam

newbie

Activity: 10

Merit: 0

тa c пoмoщью кaмepы
I can’t log into my account, I was kicked out of my account, then the letter didn’t arrive, and now it says the wrong login and password, I receive promotional materials, why the hell should I have promotional materials, return the money, you bastards, what’s going on with this damn site, good people please help, it seems to me that it is freebitcoin itself and its management that are taking money from users, there are no hackers

examplens

legendary

Activity: 3472

Merit: 3507

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I left a neutral tag on the CSFBC account, as a sign that this is another representative account from freebitco, and a short warning that there are problems in the work.
Earlier, I opposed a flag that was related to a certain problem that was solved in the meantime, which does not mean that I will not red-tag their accounts if they ignore user complaints.

Poker Player

legendary

Activity: 1372

Merit: 2017

Quote from: tralec on July 03, 2024, 05:58:01 AM

I still hope freebitco.in can handly my 30 emails and supporttickets before that guy has everything that belang to my daughter....

Your daughter is not to blame for anything, we agree on that, but you have to be a complete idiot to put your daughter's savings in an online casino, and even more in a cryptocurrency one.

tralec

newbie

Activity: 5

Merit: 0

I am trying to reach out for 5 days through email and support tickets, my account got hacked and that hacker has sended all fonds out exept for the fun they are still locked for couple of weeks. The hacked changed email , password and even 2fa.

I still hope freebitco.in can handly my 30 emails and supporttickets before that guy has everything that belang to my daughter....

FatFork

legendary

Activity: 1624

Merit: 2594

Top Crypto Casino

Quote from: shield132 on June 29, 2024, 06:07:20 AM

I don't understand how this website was functioning smoothly till 2024.

A bit off-topic here, but why wouldn't it be? There are plenty of reasons such a site might prioritize simplicity over bells and whistles. Sticking with basic code can mean lower maintenance costs and less chance of bugs. Believe it or not, a simpler site can be more secure. Less code means fewer potential vulnerabilities for attackers to exploit. Besides, you have no way of knowing that they are not using some headless CMS for their backend (maybe even custom made). The very definition of the headless CMS is that it has no impact or input on the front-end.

hosseinimr93

legendary

Activity: 2380

Merit: 5213

Quote from: shield132 on June 29, 2024, 06:07:20 AM

but on the other hand, it looks very strange to me that such a famous and big Bitcoin faucet and casino didn't even have a customer support member before.

TheQuin was responsible for their customer support for years. He was responsive to tickets and emails and was also active in the forum. He became less active after October 2023 and offline after May 23, 2024.

shield132

hero member

Activity: 2352

Merit: 905

Metawin.com - Truly the best casino ever

I think that Neutral tag would be a good idea for CSFBC account. I say neutral instead of negative because this account came to solve problems and is only part of Freebitco's customer support team but on the other hand, it looks very strange to me that such a famous and big Bitcoin faucet and casino didn't even have a customer support member before. It's also very strange that the website is poorly structured, using only HTML/CSS and JavaScript (no CMS, no headless CMS, no famous framework).
I don't understand how this website was functioning smoothly till 2024.

Poker Player

legendary

Activity: 1372

Merit: 2017

Quote from: LoyceV on June 29, 2024, 03:46:31 AM

CSFBC's last post was 9 days ago. Why isn't this account tagged yet? If you tag the main account, and the accused creates a new account to look clean again, that's not good.

Why haven't you tagged it yet?

As far as I can see the red tags still stand as well as the flag supports. I imagine that nobody tagged this account because it came apparently to solve problems, and so we gave it the benefit of the doubt.

But you have a sound argument for tagging all of them, which I will rely on to keep a red tag even if all the problems that gave rise to the flag and the current red tags are eventually solved.

So, that you don't even leave a spiritually negative neutral tag on it seems too conservative to me.

LoyceV

legendary

Activity: 3290

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Quote from: LTU_btc on June 19, 2024, 02:21:59 PM

Quote from: Poker Player on June 18, 2024, 10:13:16 PM

Freebitco.in has a new representative on the forum:

Good news.

CSFBC's last post was 9 days ago. Why isn't this account tagged yet? If you tag the main account, and the accused creates a new account to look clean again, that's not good.

Quote from: Poker Player on June 29, 2024, 04:15:41 AM

Why haven't you tagged it yet?

I didn't tag the main accounts, so I didn't tag the alt.

LTU_btc

legendary

Activity: 3234

Merit: 1375

Slava Ukraini!

Quote from: Mugtaiya on June 28, 2024, 12:24:58 PM

Solves nothing this account as no confidence on the forum. Just created a week ago.
They could just deceive and not have an ounce of remorse for anything. Their account is a throw away.

I'm not really sure what's your point here. It's all ok to be careful when things comes to money. It doesn't matters much that account was made just week ago because Freebitco.in staff (PR account to be precise) confirmed that this account belongs to their support emplyee. So, don't know how they can deceive with this one or use it as throway account.

Mugtaiya

jr. member

Activity: 171

Merit: 3

Quote from: LTU_btc on June 19, 2024, 02:21:59 PM

Quote from: Poker Player on June 18, 2024, 10:13:16 PM

Freebitco.in has a new representative on the forum:

Good news. In their main thread Freebitco.in PR account confirmed that this is actually their representative. There was quite many worying signs on Freebitco.in , but now it seems that things is getting back to normal and I hope that their weakest part - customer support finally will get better.
Also, maybe we can expect that their signature campaign will be re-opened.

Solves nothing this account as no confidence on the forum. Just created a week ago.
They could just deceive and not have an ounce of remorse for anything. Their account is a throw away.

LTU_btc

legendary

Activity: 3234

Merit: 1375

Slava Ukraini!

Quote from: Poker Player on June 18, 2024, 10:13:16 PM

Freebitco.in has a new representative on the forum:

Good news. In their main thread Freebitco.in PR account confirmed that this is actually their representative. There was quite many worying signs on Freebitco.in , but now it seems that things is getting back to normal and I hope that their weakest part - customer support finally will get better.
Also, maybe we can expect that their signature campaign will be re-opened.

Poker Player

legendary

Activity: 1372

Merit: 2017

Freebitco.in has a new representative on the forum:

Quote from: CSFBC on June 18, 2024, 06:01:58 AM

Hello BTC Talk Community,

I am the newest member of the Free Bitco.in Customer Support team and am excited to join this community.
I'm here to assist you with any questions or issues you may have. My goal is to provide you helpful support and guidance to ensure you all have the best possible experience.

As I get fully acquainted and set up, I appreciate your patience.
I look forward to engaging with you, contributing to this forum and enhancing your experience with the site.

Please feel free to leave any feedback you may have, your input is greatly appreciated. It will be taken onboard and help in providing the best possible product and service.

Best Regards,

Customer Support Team
FreeBitco.in

16xypjnxlrew

newbie

Activity: 500

Merit: 0

Quote from: ?? on ??

- You are entering in that industry?

No, but why did most sites switch to hcaptcha then?

Quote from: JeromeTash on June 16, 2024, 03:43:07 PM

Oh no, this scammer has woken up and is back again? We are doomed!!!

Can you explain why you are calling me a scammer? Is it possible to become a scammer just by posting (https://bitcointalksearch.org/topic/i-want-to-exchange-ustc-us-terra-for-usdt-5406561) on a currency exchange board?

JeromeTash

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Heisenberg

Quote from: 16xypjnxlrew on June 16, 2024, 02:22:17 PM

How can this software solve hcaptcha?

Oh no, this scammer has woken up and is back again? We are doomed!!!

16xypjnxlrew

newbie

Activity: 500

Merit: 0

Quote from: inspace on June 16, 2024, 10:37:10 AM

I don’t know how important this is, but it seems like yesterday I saw on one tor forum that someone is distributing software that allows you to receive a reward every hour automatically (for free). I asked icoress if this is a scam that requires a public warning but have not yet received an answer.

How can this software solve hcaptcha?

examplens

legendary

Activity: 3472

Merit: 3507

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Quote from: shield132 on June 16, 2024, 05:08:10 AM

Either way, wetsuit and TheQuin will not benefit from this. wetsuit ruined the reputation of Freebitco and it will be very hard to fix, TheQuin might be removed from DT list and wetsuit will lose TheQuin as a DT member on Bitcointalk.

It is completely wrong to associate DT status with any service in any direction. It is not mandatory or crucial that a service has a DT member as its representative.
I'm not sure if TheQuin was added to the default trust list of some users just because he is in front of the freebitco service or if he deserved it with his contribution to the forum.

Quote from: inspace on June 16, 2024, 10:37:10 AM

I don’t know how important this is, but it seems like yesterday I saw on one tor forum that someone is distributing software that allows you to receive a reward every hour automatically (for free). I asked icoress if this is a scam that requires a public warning but have not yet received an answer.

What are the chances that you can explain to us nicely what you wanted to say and what it all has to do with the problem related to FBin, which is the main topic of this thread?

inspace

jr. member

Activity: 52

Merit: 20

I don’t know how important this is, but it seems like yesterday I saw on one tor forum that someone is distributing software that allows you to receive a reward every hour automatically (for free). I asked icoress if this is a scam that requires a public warning but have not yet received an answer.

mindrust

legendary

Activity: 3276

Merit: 2442

Quote from: shield132 on June 16, 2024, 05:08:10 AM

You mean that probably wetsuit prohibits him from posting on this forum? Despite the fact that he is employed, wetsuit still has no right to prohibit this action.

You are wrong. Wetsuit has that right actually. If wetsuit is theQuin’s employer, which he is, and then told theQuin to stop posting here, then theQuin has to follow that command.

Or else what?

Or else he will get fired that’s what. You might consider that decision “mean”, “unjust” or even “evil”, it doesn’t matter.

companies do that kind of stuff all the time.

McDonald’s employees wear a red/yellow uniform. They wear a hat and a name tag. What happens when an employee doesn’t like that and wears something else? He gets fired.

He has the right to ignore the employer’s command.

The employer has the right to fire the employee.

Welcome to capitalism.

Topic: To freebitco.in and their representative, TheQuin - page 7. (Read 6986 times)