To freebitco.in and their representative, TheQuin - page 6.

JollyGood

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This is beginning to look ominously bad for freebitco.in especially after the previous months of reports upon reports of issues. It really does not look good at all when going forward from this when it relates to trusting them. They quite clearly are not even posting about the true state of what is happening behind the scenes therefore the best advice would be to simply avoid using their website. Put it this way, their problems have been going on for far too long to keep giving them the benefit of any doubt.

Quote from: hosseinimr93 on July 12, 2024, 05:16:45 PM

Some users are reporting that they don't receive authorization emails and they can't withdraw their fund.
Now, I don't have enough balance to request a withdrawal, but to check whether I can receive authorization emails or not, I just tried to reset my password and I can confirm that there are again issues with authorization emails.

I updated OP with some information about the recent issues with authorization emails.

codergeek

jr. member

Activity: 130

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Isn't it ironic! Some are unable to login and I'm unable to logout :3

deviousme

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Quote from: hosseinimr93 on July 12, 2024, 05:16:45 PM

Some users are reporting that they don't receive authorization emails and they can't withdraw their fund.
Now, I don't have enough balance to request a withdrawal, but to check whether I can receive authorization emails or not, I just tried to reset my password and I can confirm that there are again issues with authorization emails.

I updated OP with some information about the recent issues with authorization emails.

I got the same problem, I hope they will fix it? :/

p4fee

newbie

Activity: 6

Merit: 0

I am not even able to log-in

It says "incorrect credentials" and when I request password reset it returns error 500 (and, therefore, no email comes to my inbox).

To make it funny: I am still getting daily promotional emails from the site.

Poker Player

legendary

Activity: 1372

Merit: 2017

Quote from: examplens on July 12, 2024, 05:32:53 PM

They care about their reputation here on the forum...

I don't think so. In that sense I am a behaviorist. If you tell me you take your reputation seriously on the forum but don't actually do anything to take care of it, you don't take it seriously. Period. It is an example that it is better to listen to what people do than what they say.

GxSTxV

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Well, from what I remember, Freebitco.in has never had a reliable support team, they rarely respond to emails or fix some issues related to the account and profile. In the past, even without their support team everything was working well, deposits and withdrawals. It’s been a while now since I have been following this case, and I have some reward points in my account almost 100,000 to be allowed for exchanging them. It is more than a year since my last withdrawal. I’m asking you guys if I shouldn’t bother myself to achieve the minimum amount for exchange and trying to withdraw, or I will have a chance for that some of bitcoins.

This topic is what reminded me of having points in it, and at the same time feeling bad to see this happening as one of the best and first faucets of Bitcoin.

examplens

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Quote from: hosseinimr93 on July 12, 2024, 05:16:45 PM

Some users are reporting that they don't receive authorization emails and they can't withdraw their fund.

They seem to have the same problem again.

It's unclear why they don't appear here, explain the current situation, estimate the time it will take to fix everything or at least restore functionality. They care about their reputation here on the forum, but they make little effort to defend it.
I've seen similar things before and unfortunately, I don't think this is going in the right direction. I will be more surprised if they successfully recover the whole thing than if they close the service.

edit: just changed my opinion on the flag from oppose to support

hosseinimr93

legendary

Activity: 2380

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Some users are reporting that they don't receive authorization emails and they can't withdraw their fund.
Now, I don't have enough balance to request a withdrawal, but to check whether I can receive authorization emails or not, I just tried to reset my password and I can confirm that there are again issues with authorization emails.

I updated OP with some information about the recent issues with authorization emails.

Valyvaly95

newbie

Activity: 0

Merit: 0

Is there any single user who can withdraw their balance?I am trying since this morning and they didn’t send that confirmation email.

Lucius

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Quote from: codergeek on July 12, 2024, 01:44:15 AM

~snip~
What happened to the promised professional customer support team... Have they abandoned us already

I don't know how many active users they currently have (it's certainly not a small number), but considering that they have thousands of dissatisfied users who are looking for answers to their questions, I don't think that even a customer service of 100 agents working non-stop would help them.

I withdrew everything I had from their service, so even though I still use it, my trust in them is very low.

codergeek

jr. member

Activity: 130

Merit: 3

I messaged CSFBC on July 04, 2024, 06:42:24 AM

I never did get a reply.

I actually sent CSFBC a copy of a message I sent to TheQuin on May 15, 2024, 12:21:42 PM

I never got a reply from TheQuin either.

What happened to the promised professional customer support team... Have they abandoned us already

tralec

newbie

Activity: 5

Merit: 0

#CSFBC i am trying allmost for 2 weeks to contact support without any response. I dont know how to tag someone inhere

16xypjnxlrew

newbie

Activity: 500

Merit: 0

Quote from: Jekam on July 08, 2024, 03:09:16 PM

I can’t write to him, it says forbidden, how can I post a screenshot, I can’t figure out the menu, please help me

Create a topic in the Scam Accusations section - https://bitcointalk.org/index.php?action=post;board=83.0

Jekam

newbie

Activity: 10

Merit: 0

Quote from: _BlackStar on July 03, 2024, 02:05:30 PM

Quote from: Jekam on July 03, 2024, 01:37:14 PM

тa c пoмoщью кaмepы
I can’t log into my account, I was kicked out of my account, then the letter didn’t arrive, and now it says the wrong login and password, I receive promotional materials, why the hell should I have promotional materials, return the money, you bastards, what’s going on with this damn site, good people please help, it seems to me that it is freebitcoin itself and its management that are taking money from users, there are no hackers

Have you reached to their new customer support team, if so - what did they say about your complaint?

I don't know how much of your money is still stored there and how much truth there is about the problem you are complaining about. The

wise move is to contact their new support - you can also post your complaint on their ANN thread.

CSFBC is their new representative - try PMing him and complaining about your problem with him. I hope you will get back what is rightfully yours - but keeping money in a casino in the long term is a bad choice.

I can’t write to him, it says forbidden, how can I post a screenshot, I can’t figure out the menu, please help me

examplens

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Quote from: Jekam on July 04, 2024, 04:37:15 PM

Quinn 8 months ago promised to solve my problem within 2 weeks, but after that I have not received any answer from him, the problem is not solved, first the letter with confirmation about password reset did not come to my mail, and now it says wrong login, I'm just tired of such a dog attitude on the part of freebitcoin, who gave them the right to change my login if it's 2fa, what login can I enter if I didn't change it, what can they get from the sky, so dear you are wrong and have no moral right to say that I am clogging the chat, it was profitable to invest in freebitcoin before and they themselves assured people that they are the most reliable people and everything is protected. I am a new person on bitcointalk and I don't know how to use it, I can't even write a normal post because I don't know how, I have the right to send two messages per day, if you can help me I will be grateful to you and provide any information, but the situation affected my brother 4 days ago, he was thrown out of the account, the letter with the address confirmation did not come, after a while it was written wrong login, and now what to do I don't even know, sorry if it's not clear, I use a translator.

You must understand that writing a bunch of general text will not help much and that more concrete evidence, screenshot discussions, transactions and the like are needed (you can partially cover the address if you don't want it to be publicly exposed)

So, go here -> Scam Accusations
Open new topic using format:

Code:

[b][color=black]What happened:: [/color][/b]

[b][color=black]Scammers Profile Link: [/color][/b]

[b][color=black]Reference Link: [/color][/b]
[b][color=black]Amount Scammed: [/color][/b]
[b][color=black]Payment Method: [/color][/b]
[b][color=black]Proof of Payment: [/color][/b]
[b][color=black]PM/Chat Logs: [/color][/b]
[b][color=black]Additional Notes: [/color][/b]

You can see an example of how it should look https://bitcointalksearch.org/topic/scam-report-format-use-it-to-make-scam-reports-properly-260073

It seems that TheQuin is no longer their representative, at least he is not active here, now there is a new person or at least a new account CSFBC

yahoo62278

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Quote from: Jekam on July 04, 2024, 04:37:15 PM

Quote from: _BlackStar on July 03, 2024, 02:05:30 PM

Quote from: Jekam on July 03, 2024, 01:37:14 PM

тa c пoмoщью кaмepы
I can’t log into my account, I was kicked out of my account, then the letter didn’t arrive, and now it says the wrong login and password, I receive promotional materials, why the hell should I have promotional materials, return the money, you bastards, what’s going on with this damn site, good people please help, it seems to me that it is freebitcoin itself and its management that are taking money from users, there are no hackers

Have you reached to their new customer support team, if so - what did they say about your complaint?

I don't know how much of your money is still stored there and how much truth there is about the problem you are complaining about. The wise move is to contact their new support - you can also post your complaint on their ANN thread.

CSFBC is their new representative - try PMing him and complaining about your problem with him. I hope you will get back what is rightfully yours - but keeping money in a casino in the long term is a bad choice.

Quinn 8 months ago promised to solve my problem within 2 weeks, but after that I have not received any answer from him, the problem is not solved, first the letter with confirmation about password reset did not come to my mail, and now it says wrong login, I'm just tired of such a dog attitude on the part of freebitcoin, who gave them the right to change my login if it's 2fa, what login can I enter if I didn't change it, what can they get from the sky, so dear you are wrong and have no moral right to say that I am clogging the chat, it was profitable to invest in freebitcoin before and they themselves assured people that they are the most reliable people and everything is protected. I am a new person on bitcointalk and I don't know how to use it, I can't even write a normal post because I don't know how, I have the right to send two messages per day, if you can help me I will be grateful to you and provide any information, but the situation affected my brother 4 days ago, he was thrown out of the account, the letter with the address confirmation did not come, after a while it was written wrong login, and now what to do I don't even know, sorry if it's not clear, I use a translator.

Translated with DeepL.com (free version)

You are allowed to post, but not the same post over and over. You need to delete the old post if you're going to post the same message without adding anything new.

As far as being able to help you, I don't know if anyone can. The "new" rep doesn't seem to have helped anyone so far. Issues piling up. You will have to go through the steps on the website if nothing else and go from there. 1 thing I have noticed on getting forgot password emails, don't use a yahoo mail address as they have net been getting password request from some sites. I would suggest gmail.

Jekam

newbie

Activity: 10

Merit: 0

Quote from: _BlackStar on July 03, 2024, 02:05:30 PM

Quote from: Jekam on July 03, 2024, 01:37:14 PM

тa c пoмoщью кaмepы
I can’t log into my account, I was kicked out of my account, then the letter didn’t arrive, and now it says the wrong login and password, I receive promotional materials, why the hell should I have promotional materials, return the money, you bastards, what’s going on with this damn site, good people please help, it seems to me that it is freebitcoin itself and its management that are taking money from users, there are no hackers

Have you reached to their new customer support team, if so - what did they say about your complaint?

I don't know how much of your money is still stored there and how much truth there is about the problem you are complaining about. The wise move is to contact their new support - you can also post your complaint on their ANN thread.

CSFBC is their new representative - try PMing him and complaining about your problem with him. I hope you will get back what is rightfully yours - but keeping money in a casino in the long term is a bad choice.

Quinn 8 months ago promised to solve my problem within 2 weeks, but after that I have not received any answer from him, the problem is not solved, first the letter with confirmation about password reset did not come to my mail, and now it says wrong login, I'm just tired of such a dog attitude on the part of freebitcoin, who gave them the right to change my login if it's 2fa, what login can I enter if I didn't change it, what can they get from the sky, so dear you are wrong and have no moral right to say that I am clogging the chat, it was profitable to invest in freebitcoin before and they themselves assured people that they are the most reliable people and everything is protected. I am a new person on bitcointalk and I don't know how to use it, I can't even write a normal post because I don't know how, I have the right to send two messages per day, if you can help me I will be grateful to you and provide any information, but the situation affected my brother 4 days ago, he was thrown out of the account, the letter with the address confirmation did not come, after a while it was written wrong login, and now what to do I don't even know, sorry if it's not clear, I use a translator.

Translated with DeepL.com (free version)

LogitechMouse

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Quote from: tralec on July 03, 2024, 05:58:01 AM

~
I still hope freebitco.in can handly my 30 emails and supporttickets before that guy has everything that belang to my daughter....

I hope you and your wife are still ok until now because of what you did.
Storing your daughter's savings in the form of cryptocurrency would still be a good option as long as you are storing it properly. Storing your daughter's savings and putting it into a website like freebitcoin is another form of idiocy. Sorry for my words, but what came to your mind, and you did this thing.

shield132

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Quote from: examplens on July 03, 2024, 03:30:42 PM

I understand that you are angry with them, but you should be angry mainly with yourself because, as you say, you invested everything you have in this casino. Pretty stupid move.

I don't know what to say to that person because Freebitco was very reputable. Can you imagine that they were even promoted by one of the biggest local bank in my country, Georgia, as the way of earning Bitcoin? Btw that was in 2016. How can't you trust a website that was established in 2013 and had no problems for ten years. It was even the website that introduced too many people to Bitcoin. I personally got introduced to Bitcoin by Freebitco.in. It really hurts me to see the downfall and complete abandonment of this casino. Now I really think if Moneypot, Bustabit and Bustadice are the only hope and exceptions or if should I forget them too.

Btw Not your keys = Not Your Coins, sadly that's proven every day.

examplens

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Quote from: Jekam on July 03, 2024, 01:37:14 PM

тa c пoмoщью кaмepы
I can’t log into my account, I was kicked out of my account, then the letter didn’t arrive, and now it says the wrong login and password, I receive promotional materials, why the hell should I have promotional materials, return the money, you bastards, what’s going on with this damn site, good people please help, it seems to me that it is freebitcoin itself and its management that are taking money from users, there are no hackers

Flooding the forum with this same message will not help. It would be best if you open a new topic in scam accusation and state your whole case, with some concrete evidence. "It seems to me" is not evidence and certainly not in the way "bastards, give me my money".

I understand that you are angry with them, but you should be angry mainly with yourself because, as you say, you invested everything you have in this casino. Pretty stupid move.

Topic: To freebitco.in and their representative, TheQuin - page 6. (Read 6986 times)