TradeHill - Why we no longer accept Dwolla and an open letter to Ben Milne - page 6.

Chick

member

Activity: 70

Merit: 10

Quote from: geek-trader on July 28, 2011, 12:08:12 AM

As many of you have, I've dealt with both Dwolla and Trade Hill. I've had the reason to contact customer service at each business.

Both were resolved to my satisfaction, BUT:

Trade Hill responded to me and resolved my issue in about an hour.

I heard no word from Dwolla for 2 days, but then it was resolved.

Combine this with Trade Hill's excellent record of communication on these forums, and Dwolla's continued absence, even though it's obvious bitcoin is directly responsible for Dwolla's much touted growth, and I'll take Trade Hill's side ANY DAY.

Because Dwolla is much bigger than TradeHill and have focuses other than Bitcoin itself?

Chick

member

Activity: 70

Merit: 10

Quote from: Meatpile on July 28, 2011, 12:46:23 AM

Yeah if they have a loyal fan base then they already have customers... So fuck your VC money?

It's not his VC money, it's potential VC money coming from potential investors. I'm pretty sure TradeHill could use some extra bucks and strategic management to have some serious competition with Mt.Gox.

With the attitude Jared is expressing now, he will still be left with nothing but you trolls. Sad.

Chick

member

Activity: 70

Merit: 10

Quote from: chickenado on July 28, 2011, 03:33:16 AM

This thread illustrates the problem with the Bitcoin community.

You are all a bunch of arrogant, naive, utopian amateurs who automatically dismiss any good advice from people with experience. That's why Bitcoin businesses are bound to fail.

To make it in the Real World of entrepreneurship, you must resort to deception, blackmail, and nepotism. Only in the fantasy world of immature idealists does honesty, customer loyalty, and creating real value get you anywhere.

That was all the Venture Capitalist was trying to say to you, and your knee-jerk reaction was to gang up on him. How predictable. Grin

I agree 100%.

Chick

member

Activity: 70

Merit: 10

Quote from: Chris Acheson on July 28, 2011, 12:58:57 AM

2 BTC says BitcoinEXpress is really just some big-talking nobody living in his mom's basement.

Troll, GTFO. If you're going to express that childish attitude here, then you are the nobody living in your mom's basement. The fact that he is providing insightful information that most of you cannot take seriously of really makes me sick of the Bitcoin community.

wumpus

hero member

Activity: 812

Merit: 1022

No Maps for These Territories

Quote from: chickenado on July 28, 2011, 03:33:16 AM

To make it in the Real World of entrepreneurship, you must resort to deception, blackmail, and nepotism. Only in the fantasy world of immature idealists does honesty, customer loyalty, and creating real value get you anywhere.

To be fair, "honesty, consumer loyalty and creating real value" can get you a long way. It's better to only start screwing your customers (and each other) after your initial growth otherwise you're up for an early crash.

chickenado

hero member

Activity: 1036

Merit: 502

This thread illustrates the problem with the Bitcoin community.

You are all a bunch of arrogant, naive, utopian amateurs who automatically dismiss any good advice from people with experience. That's why Bitcoin businesses are bound to fail.

To make it in the Real World of entrepreneurship, you must resort to deception, blackmail, and nepotism. Only in the fantasy world of immature idealists does honesty, customer loyalty, and creating real value get you anywhere.

That was all the Venture Capitalist was trying to say to you, and your knee-jerk reaction was to gang up on him. How predictable. Grin

wolftaur

member

Activity: 112

Merit: 10

Quote from: tvbcof on July 28, 2011, 01:16:53 AM

Quote from: wolftaur on July 28, 2011, 01:01:15 AM

Nah, I'm sure he's making semi-big bucks as a customer service rep for Dwolla. Hey, if he almost manages to use a forum, like putting his reply in the quote body, he might even be a manager.

My guess is that BitcoingEXpress/OrangeSun is an escapee from the Republic of Sockistan. Happily forum.bitcoing.org has the good sense to offer refugee status for general amusement. It must be dawning on him by now that this isn't the typical day-trader/silver-bug forum. Maybe not though...he does not seem all that quick on the uptake.

Another hypothesis is that he is actually trying to bring Dwolla down and elevate Tradehill. Seems like every time he shows up he gets his balls pounded flat and Dwolla gets another shiner.

Funny you should say that. I was relating some of the content of his posts to a friend of mine on AIM, and got as a response, "Hm. Dwolla has no cancel feature."

tvbcof

legendary

Activity: 4690

Merit: 1276

Quote from: wolftaur on July 28, 2011, 01:01:15 AM

Quote from: Chris Acheson on July 28, 2011, 12:58:57 AM

2 BTC says BitcoinEXpress is really just some big-talking nobody living in his mom's basement.

Nah, I'm sure he's making semi-big bucks as a customer service rep for Dwolla. Hey, if he almost manages to use a forum, like putting his reply in the quote body, he might even be a manager.

My guess is that BitcoingEXpress/OrangeSun is an escapee from the Republic of Sockistan. Happily forum.bitcoing.org has the good sense to offer refugee status for general amusement. It must be dawning on him by now that this isn't the typical day-trader/silver-bug forum. Maybe not though...he does not seem all that quick on the uptake.

Another hypothesis is that he is actually trying to bring Dwolla down and elevate Tradehill. Seems like every time he shows up he gets his balls pounded flat and Dwolla gets another shiner.

wolftaur

member

Activity: 112

Merit: 10

Quote from: Chris Acheson on July 28, 2011, 12:58:57 AM

2 BTC says BitcoinEXpress is really just some big-talking nobody living in his mom's basement.

Nah, I'm sure he's making semi-big bucks as a customer service rep for Dwolla. Hey, if he almost manages to use a forum, like putting his reply in the quote body, he might even be a manager.

Chris Acheson

sr. member

Activity: 266

Merit: 251

2 BTC says BitcoinEXpress is really just some big-talking nobody living in his mom's basement.

westkybitcoins

legendary

Activity: 980

Merit: 1004

Firstbits: Compromised. Thanks, Android!

Quote from: ?? on ??

Quote from: bbit on July 27, 2011, 05:03:23 PM

BitcoinExpress why don't you be transparent and really tell people who you are and what your involvement is - are you just a shill for dwolla or do you have some kind of financial motive here ? the facts are un-deniable Dwolla f'up'd and is making it worst by doing nothing about it ?

This will be the last post I make in this thread. Who am I? A simple forum member but I will make this prediction. In the next day or so Jered will make an anoucement, post or whatever stating that the problem was resolved amicably by both sides and it was all just a big misunderstanding. Then the real arbitration will start to occur in private.

I have it on good authority that the chains have been jerked sufficiently.

Best of luck Jered, I'm glad you took the advice.

Wow.

And people wonder why Wall Street, and in large part due to them, the global economy, is in the shape that it's in.

This is why the world needs bitcoin in the first place.

Meatpile

sr. member

Activity: 277

Merit: 250

Yeah if they have a loyal fan base then they already have customers... So fuck your VC money?

Yeti

member

Activity: 112

Merit: 10

Firstbits: 1yetiax

Quote from: ?? on ??

Not just Dwolla's VC are watching this thread, so are the ones that Jered potentially can get support from. Jered will have little chance of securing any seed or Series A money if he continues to turn this into childish back and forth. While I am only a "Jr. Member" here I have been involved with Bitcoin since 2009.

As an account executive and analyst in VC world of Silicon Valley it is my job to find potential new investments and more so in vetting them out.

Oh, so it's better to secure a couple of bucks in seed money and alienate your customers than to build a loyal and happy customer base that will support the business? Rrrrriight... that's why our company did not go for VC money and grows from its own strength. It's slower, true, but as has been said, you don't have several bosses that rather want Powerpoint slides of what went wrong and explaining how this affects their risks than to actually deal with the problem.

Maybe TradeHill is even better off without the VC money if they really should recommend screwing your customer base for profit / to mitigate loss. That's not the right way to do business! Apart from all the New Economy bubble crap, real customers paying you real money is what makes a business model succeed, ultimately. Should you have to decide between pleasing investors and pleasing customers, I'd advise to go with the latter. It's just more sustainable.

sequence

newbie

Activity: 58

Merit: 0

Quote from: alkor on July 28, 2011, 12:22:08 AM

How can I close my account with Dwolla? They have no option to close your account.

I second that!

alkor

full member

Activity: 136

Merit: 100

How can I close my account with Dwolla? They have no option to close your account.

fcmatt

legendary

Activity: 2072

Merit: 1001

Quote from: Vod on July 28, 2011, 12:04:15 AM

Quote from: fcmatt on July 27, 2011, 10:34:21 PM

If in the end, the exchanges stop using Dwolla, I am completely done with them as a customer and will no
longer recommend them to my friends. Hopefully they have an easy way for me to delete my account via a few clicks of
the mouse.

IMHO you should have stopped recommending them the instant they unilaterally changed their terms without notice. That's illegal.

This thread, after reading it, is the first time I realized they actually did change their terms of service. And as a regular
user I am not sure if the terms were even modified for me versus a merchant/developer. So how does one even know to
stop recommending Dwolla when the very nature of a unilaterally modified terms of service means the other party does
not even know it was modified due to never accepting it?

Smalleyster

member

Activity: 84

Merit: 10

I yam what I yam. - Popeye

Quote from: the founder on July 27, 2011, 10:34:35 PM

"we'll give you a few million to build the company we'll virtually own, in turn you'll get 8 bosses and we can fire the inventors and owners at any time"

That is exactly what happened to friend of mine. He was stunned and on the verge of tears when they threw him out. And the $ he ended up with wasn't that much.

geek-trader

sr. member

Activity: 294

Merit: 250

As many of you have, I've dealt with both Dwolla and Trade Hill. I've had the reason to contact customer service at each business.

Both were resolved to my satisfaction, BUT:

Trade Hill responded to me and resolved my issue in about an hour.

I heard no word from Dwolla for 2 days, but then it was resolved.

Combine this with Trade Hill's excellent record of communication on these forums, and Dwolla's continued absence, even though it's obvious bitcoin is directly responsible for Dwolla's much touted growth, and I'll take Trade Hill's side ANY DAY.

Vod

legendary

Activity: 3668

Merit: 3010

Licking my boob since 1970

Quote from: fcmatt on July 27, 2011, 10:34:21 PM

If in the end, the exchanges stop using Dwolla, I am completely done with them as a customer and will no
longer recommend them to my friends. Hopefully they have an easy way for me to delete my account via a few clicks of
the mouse.

IMHO you should have stopped recommending them the instant they unilaterally changed their terms without notice. That's illegal.

Smalleyster

member

Activity: 84

Merit: 10

I yam what I yam. - Popeye

Quote from: OrangeSun on July 27, 2011, 10:27:10 PM

Tradehill does have a history of sloppiness:

http://forum.bitcoin.org/index.php?topic=31094.0;all

Perhaps the people name calling me a troll should take another look at Tradehill and ask the necessary questions about their operations. Missing $37,000 in first two months is hard to pull off without spectacular sloppiness.

The term "Sad Sack" comes to mind. Sheesh!

Topic: TradeHill - Why we no longer accept Dwolla and an open letter to Ben Milne - page 6. (Read 37509 times)