First, I see you have plenty of games, prizes, lotteries, all with big payouts or high value. They are mostly time based, so I assume that it's possible that there are no guaranteed winners just like traditional fiat lotteries, is that correct? Otherwise these prizes might become very expensive, if you had few users participating. If this is true, it would be nice to always know our chances of winning these prizes. I see that on scratchcards, but I don't see that on the other prizes (like smartphones etc).
The guaranteed winner for every drawing depends on the game itself. For example, in case of prize drawings there is always a winner if the prize draw is completed (total number of bets has to be equal to the value of the prize). In lotteries, the winning is determined in different way but similarly to a classical lottery: the more balls the player guesses, the bigger the winning is. Of course it is unlikely that every lottery presumes guaranteed jack pot winning.
However, there will always be winners with less amount of winnings in almost every drawing. Talking about chances, they are mentioned in the case of scratchcards. For lotteries you can see the table with the winnings amount that depends on the balls guessed. For the prizes you can check "level of luck" indicator that also shows your chances to win. This indicator depends on your bet and is calculated this way: your bet / prize value. So, the more bets you make, the higher the chances to win are.
Also, regarding these prizes, since the users needs to pay for transportation, I think it would be good to know in advance the shipping rates for our countries, and what are the shipping methods available.
For delivery we are using standart tarrifs of international delivery services (such as DHL, Fedex, etc) and we are not making any profit on that. Delivery can be made from the warehouses in different countries, that is why it is difficult to show the delivery price for every prize on a website. Also, we are offering the Players a choice of prize delivery or receiving an equivalent prize value payment from us. This is convenient as not all the Players prefer to provide their address or to wait for delivery.
Again, congrats on the website design.
Thank you! We did a lot of work, so glad that you liked it.