Topic: 🤯 Trust Dice | sorry but we reduced your winnings by 90% but it’s okay 👌 - page 3. (Read 455 times)

Again I present another example:

If I deposited 4mbtc and accepting the freespins bonus.  Spin through the spins and win the maximum amount allowable by the bonus and then clear the 40x playthrough, despite this incredible achievement I would actually have less money than I deposited. I would have only 3.3 MBTC but I deposited 4 MBTC.

This shifts the favor in advantage of the house by such a high amount that the game is nearly impossible and should not be described as gambling st all.  It's either purely for entertainment and not really gambling or its a scam that used magic tricks to calculate their players balances. 

Again.  No other casino operates under these corrupted rules and calculations.  It's asinine. 

I’m a very reasonable individual so naturally I have considered the possibility that I was wrong initially, and if that was the case then here are some other statements that would also be true as a consequence:

It means that my 2 mBTC deposit would have a maximum profit multiplier of only 0.65X and that is if I got the highest payout possible on the freespins.

Could you imagine any terms and conditions that said “maximum profit that can be paid out for this bonus is 0.65X”

That’s asinine. 5X max cap is considered very low by any industry standard, most casinos wouldn’t even stoop to *that* level out of concern for their reputation but to think of a site applying a cap of 0.65X max winnings, that is a very bad joke!

Also it would mean that I am risking 2 mBTC with a 40x playthrough (which is a long shot to make it through 40X to begin with) for a maximum total profit of 1.3 mBTC. Again, clearly that is not a favorable “promo”. Hey deposit and clear 40x playthrough and you will win your money back plus maybe a little extra if you score the highest possible return allowable

I mean come on that is totally unreasonable and clear prooof that this is unacceptable behavior with absurdly restrictive terms and no reputable casino would even dare to act like this — they should be flagged. Upon looking into it further they openly pay their players for reviews on TrustPilot  so again that’s unethical as well and against the terms of use for TrustPilot… more trickery and illusions.

Proof of the amount displayed in my bonus history   

I continue to protest and exclaim that these funds were not won on the freespins.  I won only 0.3 MBTC on the freespins.  The bonus module within my account that tracks these exact bonuses and wagering requirements says itself "free spins promo : winnings 0.3 MBTC" so they prove on their own means that 0.3 MBTC is the freespins winnings. 

So then why has my balance been reduced by 5.5 mbtc as I cleared the playthrough?
This is improper behavior, incorrect categorization of my balance. 

It's dishonest bahavior and they are attempting to shave my winnings but they are using irregular means or scam-math to weasel their way out of Paying me my winnings. 

I know they have a decent reputation and that's why I'm confronting this foolery. This is nonsense logic and the community should stand against nonsensical justifications like this. 

Hello,

Firstly, I want to express how grateful I am to have Bitcointalk.org as a trusted resource to factiltate discussion of various crypto relations.    

Thanks to all of my fellow members for their contributions.  

2ndly I have a major concern about the bizarre means of calculations being applied by this casino TrustDice.Win (which has a higher than average reputation as I have heard) But perhaps it’s time to reevaluate the consensus after considering my recent experience  It's not anything I have seen in my decade plus of gaming and wagering.

As such, I felt it necessary to confront this one openly and transparently. So here we go!

Rather than go through all the transaction info and calculations I will provide a summary of the total amounts and outcomes:

I deposited 2 MBTC and was advised that I won a wheel spin. 

Prior to making my depo I opted OUT of the 50% deposit bonus that is pre-selected for you in their cashier.  I said no thanks. 

But after the depo was confirmed, I then was offered spin on the wheel for this BATMAN promo.

I spun the wheel and got 10 spins yayy (the lowest amount possible on the wheel) which I was fine with. 

Okay 10 spins. And the winnings have a 40x playthrough.  Okay sure. 

But here's where it becomes strange. 

Free Spins begin, I have 10 spins total.
Fast forward to the end, I finished with winnings of 0.000302 BTC or 0.3 mbtc!

Hardly any winnings at all.  But okay. X40 playthrough gives me a wagering requirement 0.012 approx or 12.3 MBTC
These numbers are confirmed in the promo section of my account.  It shows these numbers in their respective columns.

So remember I had deposited 2 mbtc so now I have 0.002302 BTC OR 2.3 MBTC TOTAL. Wow. Not exactly what I had hoped for but that's fine.  Maybe an unlikely set of freespins.  It happens. No problem.   Moving on. 

So now I take my 2.3 MBTC and play for a while and while. 
My lowest balance was only 1.3 MBTC and to my surprise I worked my way all the way through that playthrough.

With 99% of the playthrough completed my balance was 8.7 MBTC.  A nice amount I thought. 

So at this point there is only a few spins left until I hit the 100% and finally clear that playthrough to unlock my free spins winnings which we recall from earlier was 0.000302 BTC or 0.3 mbtc. 

100% achieved.  Yayyy.  I made it right? Nice day of wagering. 8.7 MBTC nice little come up right? WRONG

I look up and suddenly my balance has changed from 8.7MBTC to 3.3MBTC. Wait whatttt? Certainly there was some error or miscalc?!? So I open live chat and explain and the agent says:

"as I can see you were using the batman promo which has a maximum of 3.3MBTC for the freespins"

"....For the freespins" were her exact words. 

I didn't see that listed anywhere prior but ya know what, I accept it as they say.  Maybe there were some fine print, not the most ethical practice but I've seen it many times Plus I only won a small amount on the freespins of 0.3mbtc so the Max of 3.3 MBTC WINNINGS on the freespins should not affect me anyways. 

So I stand my position that there is an error. 

The support agent says "no sorry thats the Max win for this promo"

At this point I see that they are fully aware of my balance details and are miscategorizing my funds as being from the freespins which had a hidden maximum winnings restriction.

This is one of the sleight of hand type of shady behavior that I wouldn't normally expect from what appears to be a reputable website.